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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The fabric has a great hold. The shorts wash well and the hold bounced back. I love my Shapermint shorts!
Hugely satisfied with product does hold all my wobbly bits in & gives a smoother silhouette, stays in place no rolling down and is very comfortable, also bought the shorts but in a bigger size to the thong, they are too big on the leg I should've gone for smaller size but still impressed, delivery only took 10 days to the uk a big thumbs up
Thanks for your sweet feedback, Debbie! If you want it to have it exchanged to a different style or size that would fit better, just send us a DM via this link: http://m.me/shapermint. It's free! :)
Fantastic! Keep rocking those outfits, Tammy! :)
I like this bra very much! I would order another one.
I really didn't believe it when the reviews stated how much people loved their bra! They are right! The fit is wonderful and so comfy! I will be purchasing more soon. The price is also less expensive than a name brand.
Yaaaaaay! We're excited for you to try moooore, Karen! Thank you and stay safe! :)
I give it more than 5 stars I never expected to find anything like it
Sweet! Thank you, Gail! Stay amazing!
The tank tops are unwearable. The bras are so uncomfortable and they itch around the band, which rolls up all the time. Feel sick I spent money on this
We'll make it right, Jane. Send us a message with your order details via this link http://m.me/shapermint, so we can sort it out. Thank you!
There is no real customer service. The robot does not properly answer my questions.
Not the kind of experience we want you to have, A. We'll appreciate if you could send us a message here http://m.me/shapermint with your order details.
When I purchased my first Shapermint products, I miscalculated my size and I was disappointed that I couldn't even try them on because they were too small. I expected difficulty in trying to exchange them. Much to my surprise, it was the opposite. Their Customer Service people couldn't have been more courteous, friendly, informative and helpful. They were a joy to deal with. I had replacements mailed to me as I was eager to try their products and I was not disappointed. It does feel like a second skin. Very comfortable! Thank you Shapermint!
We are over the moon hearing your feedback, Lorraine. Thank you so much and glad we were able to help. Stay awesome!
We got this, Pam. Remember, exchanges are on us. Please send us a DM with your order details here http://m.me/shapermint
The bra extender on one of the bras that I ordered was missing 2 of the 3 hooks that would connect it to the bra, so I emailed them and asked for another bra extender because I definitely needed it in order for the bra to fit well. To my surprise, they send me a whole new bra along with the new extender and asked me to pass along the other to someone else whom I thought might like the bras. Wow! So, I gave the extra bra to my daughter-in-law, and now she is a fan as well. She likes to sleep with her bra on, and she loves how soft and comfortable these bras are. You can barely feel them and almost forget that your wearing a bra, even through you're getting all the support you need. We love them!
So comfortable. Amazing support without feeling like a sports bra. I recommend definitely the Bras
I purchased both a shapermint brief and a spanx one to compare since I could not get to a store to do so. I found that the You Tube videos do not lie and the Shapermint besides being cheaper is more comfortable and seems better made. I definately will be buying more of this brand.
Yay! Thank you for such a wonderful feedback, Diana. We stand behind the quality of the shapewear we carry from our very best brands and wants to make sure we meet your expectations. You can also be a great fit to become our next Brand Ambassador, click this link to learn more: shpmint.com/ambassador
I loved how my tights fit my curves perfectly. They slimmed me in all the right places. I especially loved that they did not roll. My tights stayed firmly secure. Worth my purchase...
We're so glad to hear that it fits you perfectly, Paula! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
User friendly website with clear information and easy checkout process
Thank you for a fantastic review, Karen! We always aim for an easy checkout process for each customer. Spread the love!
Shopping for shapewear online is challenging. Your representatives go above and beyond to help in any way they can.
Awww! Our hearts melt hearing your experience, Barbara. You can also be a great fit to become our next Brand Ambassador. Here’s the link to learn more shpmint.com/ambassador
I thought it would be constricting but it's not it just supports and keeps everything in place, so well, I don't need to wear a bra! Added bonus, lol
That's a fantastic feedback, Barbara. It means so much when our best customers share their awesome experiences. You can also be one of our next Brand Ambassadors, click on this link to learn more: shpmint.com/ambassador
Súper cómodo, tamaño ideal, buena calidad, textura, buen precio,
You’ve got us sporting big smiles, Candita. You can also be a great fit to become our next Brand Ambassador, if you are interested you can sign up here: shpmint.com/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad you like it, Odd! Thanks for your feedback. Keep safe.