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Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Love it I bought the high waist and I have very bad back pain and your Shapermint not only helps my figure, it helps the pain in my back.
I've never had a bra so comfortable, cool, form fitting, concealing. It's extraordinary.
Yay! Your feedback is extraordinary too, Lisa. Be one of the Brand Ambassador, and help us inspire other women. Just head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay awesome!
Yes, they are, Lisa! Help us spread the love by being one of our Brand Ambassador. Here's the link: shpmint.com/ambassador
Stay awesome!
I am able to wear jeans I thought I was going to have to return for being too small, love my Shapermint!
We're glad you like it, Denise! Thank you and stay safe!
It was so so comfortable the color was great size great
Yay! Thanks for your feedback, Zelma! Keep slayin' :)
Great experience with my products that were ordered.
Awesome! :) Can't wait for you to try mooooore, Patrice! :)
Customer service rep was so helpful, and understood my issue. I am very happy with the service provided. I purchased the wrong size items, and I received new merchandise for no extra charge. Awesome experience!
They really mean it when they say you will get the perfect fit. You can exchange for a different size or get a no-hassle refund. I'm really enjoyed all the products I've received.
Yay! Your satisfaction means everything to us, Carole. Glad you like it! Stay fabulous! :)
First bra didn't work, second bra was OK, third bra was great. Plan to repurchase.
YAY! We're excited for you to try out new items, Patricia. :)
The products that I purchased are real nice - they do the trick of making your body look smoother under clothing. And I love the soft plastic bags that each product comes in too. Great for storing them in.
Happy you like it, Cindy! Thanks for your feedback! Keep safe!
The bras are very comfortable, but do not offer enough support.
Oh, my! Please let us offer you something as an exchange for free, Anne. Don't worry, we're here to help you get the right fit. You can message us here: http://m.me/shapermint
Awesome! Keep rocking those outfits, Judy. :)
Very satisfying! I've ordered several items and it's always a pleasure.
Very surprising. Not what l expected. Product came quick and fit better than any one that l have tried on in stores. Very good
Wuhooo! Happy you like it, Pat! Thanks for your feedback. Stay safe. :)
I love the leggings they hold me tight and it helps me with my back problems. The sports bra, I forget I have it on. I have previously purchased the briefs. I love the packing of each item. I love Shapermint
We're happy that you like it, Mary! We're excited for you to try more items! :)
Its taken me a year to find a bra that feels soft and comfortable with no binding or cutting into my flesh. I love these bras and will continue to order more as needed.
So glad you find it comfortable, Sharol. Thank you and be safe!
I ordered two bras. Easy to order, quick delivery. The size chart is spot on. The bras even come with a bra extender. The bras are extremely comfortable, and I will be ordering more from Shapermint!
Glad you like it, Patty! We're excited for your next purchases! :) We're looking for Brand Ambassadors and you sure are a great fit! If you're interested to join, Just click here: shpmint.com/ambassador. :)
Answer: We suggest you follow what's on the sizing chart, and yes, it is accurate. You may also visit this link to help you figure out what size to get: https://help.shapermint.com/hc/en-us/articles/360005198554-How-do-I-figure-out-what-size-I-am-
Answer: This company is a scam. They will not accept returns, issue no refunds leaving you with a product you don't want and can't use. I'd never order from this company and would not recommend others to do so either. You can find some of their products on Amazon where at least you have recourse if the item doesn't fit or you're not pleased with it since Amazon accepts returns and refunds.
Answer: We have several products that have an anti-slip silicone strip on it, Belinda. And you can prevent the rolling down issue by getting the right size. We offer other styles like Shaping camis or bodysuits that you might want to check out. :)
Answer: Polyester and spandex. You can find content under details for each item.
Answer: I am able to wear the bras all the time including to bed PS I live in Florida
Answer: I'm guessing it's because you signed up for VIP club status to get deals & free shipping, not realizing that it's a monthly charge of $4.99 to stay in the club.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
We love your feedback too, Nancy. You can help us spread the positivity by becoming our next Brand Ambassador. You can learn more here: shpmint.com/ambassador
Stay awesome! ❤️