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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Love the products. Looking forward to buying more bras and I'm going try the panty hose soon
I can move in the pieces I bought I only suggest stronger straps.
Thank you for the great feedback, Nancy! Worry not, we are still working on how we can improve the product. Thanks again!
Bought a shaper bra. Fits wonderful and it's so comfortable. No pinch on my shoulders!
Tight to get into but results are fantastic!
Smooth clothing fit. Makes you look put together.
If you are bulging at the extream, come on... lets get real! Love the garments and sales are great.
Awww! You're giving us the prettiest smile, Naomi. We're so happy to hear you loved it! You can surely be a perfect fit to become our next Brand Ambassador. Here’s the link to learn more shpmint.com/ambassador
Fit not as described at least not in my case. I went by the fit guide and ordered, everything fits but the cup. I am overflowing. So it is not comfortable at all.
We'll take care of this, Christine. DM us your order number via this link: http://m.me/shapermint so we can work on your free exchange!
I was very impressed with your customer service. The first order was size medium and too tight, your company replaced my order without having me return the first order. I like the bras, but the only complaint I have is the band below the breast is too wide and starts to curl up which is annoying.
I ordered 2 different ones and they were both comfortable longer than any other bras that I own. They look exactly the same, although I paid 2 different prices. Very comfortable!
We're so thrilled to know that you loved them, Nina! Let's spread the love together. Be our next brand ambassador! Go to this link if you're interested: shpmint.com/ambassador.
Once I received my item the second time, I sent a lengthy comment of how pleased I was with the Shapermint item and was not able to send the message. I was received a message asking me to shorten my comment; I deleted the entire message and did not send any comment. That was my time that I spent on giving a compliment, just to have it thrown back in my face. I am enjoying my Shapermint product, is all I have to say.
Oh! We're so happy that you loved your shapewear, Darlene! Thanks for letting us know about your experience too, we'll definitely have it looked into. May you continue to spread the love. We're grateful for you. Stay awesome!
I received my Shapermint order faster than I thought it would be. The product is nice. The sizing is off for U.S.A. I typically wear a 2X. I order a 4X. It goes on but it's to tight to breathe in. Wish I would have sent them back but time got away from me. I would love to buy their bras but they don't come big enough. Would love to know if they increase the sizes.
Fret not, Janice! We'll definitely help you get the right size that you need and have your shapewear exchanged for FREE and easily! Just send us a DM with your order details through, http://m.me/shapermint, and our Fit Experts will take care of it. Thanks!
The Underwear rolls down. Am not happy with them. As it states that they are not to roll, they did not roll the first time. But after each time you wash them they roll more and more.
Don't worry, we got you covered, Lorie! A different size or style should get you going; we'll exchange your shapewear for FREE! Just send us your order details through, http://m.me/shapermin, so we can best assist you. Also, please follow these tips for proper shapewear care: https://shapermint.com/blogs/news/shapewear-care-how-to-wash-how-to-wear?fbclid=IwAR1nfhHCebHXHZDhcJ26gqU_Jj7XFPbZgWsLgZQXykVQRZGy7nDVYZ68h7I.
Je suis très satisfaite de mes achats effectués!
Awww! You filled our hearts with joy, Sylvie! We can't thank you enough. Hey, wanna be our next brand ambassador? Check out this link to learn more: shpmint.com/ambassador.
Love it! No wire to poke you. Fits so wonderfully. Full fit. Perfect fit. Love the colors. Doesn's show thru shirts at ALL.
Thanks for spreading the love, Grace! It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
It was an easy process to buy something I was familiar with.
Thanks for a wonderful feedback, Kristy! Spread the love!
Very happy with it, Does not roll down. I was very surprised and happy with the fit.
Awww! We're so happy to hear about your overall experience with our shapewear, Tina! Also, a beautiful soul like you is fit to become our next Brand Ambassador. If you’re interested, please sign up here: shpmint.com/ambassador
The fit is great, happy with all products & service with this company.
Thank you for a superb feedback, Gladys! You’ll surely be a perfect fit to be our next Brand Ambassador. Get details here shpmint.com/ambassador
This is the best undergarment I have ever purchased. It doesn't roll.it stays put and holds everything in. No back fat or anything. It does what it says it will do. I will be buying more.
We're so thrilled that it fits you perfectly, Angela! You can also be one of our Brand Ambassadors. Here’s the link to learn more shpmint.com/ambassador
Do not know if the sticky at the waist will hold up after washing
Comfort and best quality. Fit at a size! Help tummy area and combined with everithing!
Our hearts melt, Merie! We stand behind the quality of the shapewear we carry from our very best brands and wants to make sure we meet your expectations. You can also be a perfect bet to become our next Brand Ambassador, click this link to learn more: shpmint.com/ambassador
Received bras quickly and very nicely packaged along with free promotional wash mesh Bag! The bras are so comfortable yet supportive. I wear 42 D and I ordered 2 more!
Thanks for a fantastic feedback, Gudrun! Spread more love and you can also be a great fit to become our next Brand Ambassador! If you are interested, you can check it here: shpmint.com/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your superb experience with us, Sabrina! We do have Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador Stay fab!