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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Although the bra did not fit my body type, Shapermint refunded with no frustrations on my part. It was a pleasure to deal with Shapermint. I plan to shop with this company in the future.
Thank you for being so cooperative, Maria
Although this is such a comfortable bra there is little to no support in it. Maybe I'm just used to wearing wired bras. However, I'll probably order another color. Never felt like I was wearing a bra but then again for the last 7 months, I've been just letting my girls hang out!
Reviews are misleading as I ordered up a size. Should've stayed with my size off the chart. So order your correct size!
We're sorry to hear yours didn't fit right, Rebecca. No worries, we can have it exchanged for free. Send us a message with your order details here: http://m.me/shapermint
It was exactly what i was expecting. It made me feel so comfortable, happy and confident.
We're happy that you're happy, Stephy. We'd like you to be a part of our Brand Ambassador Program. If you like, you may sign up here: shpmint.com/ambassador
Fit perfectly! I've ordered 3 now! My favorite undergarment!
You can never have enough of these, Lorinda. We're glad you liked it! We're looking for Brand Ambassadors and we think you might be a great candidate. If you're interested, please sign up here: shpmint.com/ambassador
I ordered the xs but it still isn't small enough. Works, just not as well as it looks in the commercial.
We got this, Krista. Perhaps what you need is a shapewear with high level of compression. Good thing we offer exchanges for free. Slide us your order details through this link: http://m.me/shapermint
I have been searching for a bra that isn't an underwire and gives support. Found it! Love it! And glad I bought 3 of them.
Thank you Shapermint!
We're so happy to hear you've found what you've been looking for with us, Julie. Join us and be a part of our Brand Ambassador Program. To know more and to sign up, click on this link: shpmint.com/ambassador
I have looked for years to find something comfortable and I have finally found it!
Nice fit, very soft. I like the camisole. It doesn't ride up, stays in place nicely.
Miss sized this is a very comfortable bra to wear. I order the size from their size chart and it was still too tight I have worn the same size bra for years this one did not fit. Luckily they do give you an extender I didn't want have to use the extender but now the bra fits and I can wear it. If I buy another I will order one size larger
We guessed you've found the right shapewear for your body, Renita. We're glad you loved it. Perhaps you'd want to be one of our Brand Ambassador? If you like, you may sign up here: shpmint.com/ambassador
The bras I am sending back on Monday October the5/2020. I would like them exchanged for a larger size (3X) as the 2X is a bit to small.
The shorts to the knees I would like to just return those as I find I really don't need them. I love the products they are very comfortable, but the fabric could have a little more tension in the fabric. Or be thicker. I am really not sure how to explain that. I would recommend them to anybody. Thank you for everything. I will purchase again at a later date.
Fits perfect makes me look slim very very happy with both undies and singlet
Yay! Thanks for your feedback, Renee! Keep slayin' :)
The black bra was perfect, straps are good length, good compression, fits great. White and nude ones of the same style are much bigger. Straps are longer so the front dips way down. I already exchanged it once, again it's just not worth it. I'll fix the straps myself.
Cheer up, Missie. We're pretty sure that there's something in our marketplace that would work better. Just send us a DM with your order details so we can work on your free exchange. Here's the link: http://m.me/shapermint.
Had trouble keeping from rolling off my belly. They were comfortable to wear if you could keep up
We hear you and let us have that exchanged regardless if you need to get a different size, style or brand. To get us started, please send us a PM through this link. http://m.me/shapermint
Shapermint worked with me, just as they advertised, until I got the best fit in a bra. It took exchanging two bras, but they did so promptly and without question. I really appreciate that!
The shaper didn't have a lot of support for me as I had seen on Facebook. It didn't really pull me in.
We hear you and please let us set you up for a free exchange, Kim. To get some of your order details, please send us a chat using this link. Thanks! http://m.me/shapermint
One call that I had misjudged my size. Printed the return sticker from home & dropped it in the mail. It arrived days later. So easy
One call (because I'd misjudged my size). Printed return sticker from home & dropped it in the mail. It arrived days later. So easy!
We're so happy that you are satisfied with the level of service we provided, Karen. Please get back to us if there is anything else, okay? Stay awesome, girl!
I love these bras. I am impressed with customer service they were so pleasant and helpful.
Very pleased... very satisfied... a very good product... my wife loves it!
A happy wife means a happy life, Henry! Thanks for posting your feedback!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good news, Sally. We have a wide collection of bras and surely we have a bra that's going to be comfortable and supportive for your girls—we'd love to help you find the right one for you. Exchanges are on us. Send us your order details here: http://m.me/shapermint