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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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The shopping experience was excellent. The products are terrific and the customer service is second to none
My first purchase was on my own and I got a size that was too large. The customer service was amazing and walked me through what would work and shopped it out very quickly to me. I would defiantly order again!
We're so glad that we were able to help you out in getting the right size for you, Sarah! Remember, we're just a message away if you need help okay?
Really nice product, fit and support even better than I'd hoped for.
I loved my new bras. I bought three bras and two fit perfectly. These are the most comfortable bras I've ever had. The Bali bra was too big but I gave it to my sister and it fit her perfectly. Love, love, LOVE my bras.
We're so happy that you and your sister loves your shaper bras, Noellia! Would the both of you be interested in helping us spread the love by becoming our brand ambassadors? If you're into that, please fill out the form on this link https://shapermint.com/pages/ambassador
I got my shapemint quickly and I made sure I ordered a size up. It's very comfortable. Not tight, doesn't make me sweat! An it's ventilated to boot. I'll get more when I can!
Wow! This really made our day, Marilyn! Thanks for posting your experience! Hey, would you like to help us spread the love by becoming one of our brand ambassadors? Just go to this link and fill out the form if you're interested https://shapermint.com/pages/ambassador
Love my new bras but the band still rolls up. Other than that The bras are very comfortable. Love the material and love how they feel when they are on.
Very user friendly. I will definitely shop here again.
I've made several purchases, and was pleased with each one. I'm all shaped up now so won't be making any more purchases soon. But, I want you to know that I'm getting compliments on how good I look. Yeah for looking and feeling good!
That's wonderful! Thank you for leaving such awesome feedback, Thomastine. Stay safe and you go, girl!
Glad we were able to help, Debra. Looking forward to your next purchase! :)
Exchanged with ease size L for size XL x 3 cols. Wht, Blk & beige. Sadly cup still a little small & now straps are too long & cant adjust. Band rides up somewhat. White colour shows outline of pad through t- shirt - hate that.
Love the fit and the comfortable feel of the garment.
Lovely! We knew you would love them, Jacqueline. Stay awesome!
Very comfortable and great support... finally a bra that I don't mind wearing
Love all my purchase cami's and panty. I now can wear my outfits with confidence. They are so comfortable, like a second skin.
Just like we promised, Jo-Annne. Thank you so much for sharing this! Have a good one!
Best customer service that I have experienced. They sent me a different style at no charge. I would give them a 10. Very professional
Thank you so much for such moving feedback, Barbara. We really appreciate that, thanks!
My experience with shapermint, very comfortable and everything is smooth
Hey! We're so happy that you are satisfied with our service. Please let us know if there's anything else, okay? Please enjoy your weekend.
I love the scoop neck Cami's. The cami's really work well helping with my lower back problems. Only wish they'd make petite sizes also. The Cammies are about 2 inches too long for me, so I have to fold them back up at the bottom. Hey Shapermint! Please consider making petite size underwear for us shorties.
Love my bra... just a bit too tight across the shoulders. Also had to use the bra extension. The cups fit fine, and the fabric is soft...
Glad it is still giving the support you need, Effe. But if you do need to have it exchanged for a different size, please reach us out using this link. http://m.me/shapermint
Very satisfied. Fits just as advertised. Feels great.
Just amazing! Thank you for such sweet and short remarks, Wilda. Stay awesome!
I normally wear an XL in tops and a 16 in most pants and jeans. However, I followed the size chart which called for a 2XL but I sized up to a 3XL to make sure the shaper fit over my hips. It is a great fit and I now own a black and white shaper. Good product. You won't be disappointed.
This piece flattens my abdomen and really helps to support my lower back. Unfortunately it also flattens my breasts.
The trade off is worth it.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Wow! Thanks for this trifecta, Martie! You know, we're always looking for potential brand ambassadors to help us spread the love. If you want to help out, just go to this link and fill out the form https://shapermint.com/pages/ambassador