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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Purchasing from Shapermint was a good experience! The customer service is amazing, friendly and efficient. The bra I purchased is super comfortable and great quality!
I've never had leggings fit and feel the way that these do. I love them. I definitely will be buying more.
For the most part all my experiences have been very positive.
There has been a couple of times that I have bought items that didn't fit.
Hey, Vivian. We'd love to exchange your items that didn't fit to a different size or even a different style or brand. Please drop us your order details through this link: http://m.me/shapermint
That's wonderful to hear, Jo. Thank you and we appreciate your feedback. Would you like to be one of our Brand Ambassadors? Sign up through this link: shpmint.com/ambassador
Fits great I love the material, I highly recommend this product is you want that slim down look
Awesome! Thank you for sharing the love, Felicia. Join our growing Brand Ambassador Program. You'd be a great addition and we'd love to work with you. If you like, you may sign up here: shpmint.com/ambassador
My layer leggings and capri pants arrived quickly. They are super comfortable! Substantial and shaping without feeling too heavy. The only bummer was that the capris arrived with a slight pull in the fabric on the left leg.
Oh no! We'd love to send you a free replacement for that, Pam. Please slide us your order details through this link: http://m.me/shapermint
Excellent Customer Service.
The young lady was very professional and inf
Thank you, Marchelle. We're glad to be of help. Stay gorgeous!
These are quite comfy but I just wish I didn't have to use the extender ( which was a nice thing to have included btw). I like the shape when it's on too. All in all, a great product ( I've ordered three more!)
They fit comfortably and do not slide down - my hubby commented on how nice they shape my figure.
Awesome! We're glad to hear it worked for you, Sammy. For sure you're rocking it. Join our Brand Ambassador Program. It offers awesome perks. If you're interested, sign up here: shpmint.com/ambassador
Best customer service I have ever had, so helpful.
I will definitely be buying from them again.
Thank you so much, Carol. You know the way to our hearts. Stay gorgeous.
I've brought at least 6 times and have only had one occasion when things got lost, but they replaced it I just had to wait longer I am from Australia
We appreciate you sharing your feedback, Sandra. Thanks for letting us help you out. If you need anything, slide us a message here: http://m.me/shapermint
I absolutely love my Shapermint! I will be getting more Shapermint soon!
- Glad you loved it, Davida. We’re excited for your next purchase. Perhaps you’d want to be one of our Brand Ambassador? If you’re interested, sign up here: shpmint.com/ambassador
I had heart surgery so need to wear a bra all the time. These are extremely comfortable and give me the support I need. There's no pressure on my incisions.
- We’re happy hearing this, Karen. Thank you for sharing your lovely feedback. Join our Brand Ambassador Program—if you like, you may sign up here: shpmint.com/ambassador
I set out for Shapewear with the intention of buying from the brands I'd heard the most about, but did some research into other brands. Shapermint consistently got amazing reviews so I ordered four articles. I can't be happier with them all.
The only thing I will say is that I have a bigger rib cage and despite the silicone band in the waist, it still rolled down a bit. It wasn't enough for me to negatively rate anything, but for women who have a waist and a bigger rib cage, this is something to know. I didn't mind hiking the waist up a bit though, it didn't really bother me, just something I noticed.
Exciting, I was totally surprised at the exact expectations of fittings
Awesome! We're glad to hear this, Sharon. We appreciate the lovely feedback.
I love this shape wear. It's the best quality, and best fit. Don't always go for the biggest size. I've found the next size down fits best.
Durable wear, best products ever..
You've made our hearts flutter, Stephanie. They're truly hard not to love. Thank you for the wonderful feedback.
Very comfy and love the extensions. The shipping was fast.
Great customer service and no hassle return for my item
Thank you for the lovely feedback, Tiffani.
My experience was easy and enjoyable. I was able to pick out my product with no problem payment was easy shipment was quick.
You've got us smiling here, Althea. Thank you for sharing your lovely experience with us.
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Aww! Hearing that you had great experience is the best thing we could hope for, Debbie! You can also be a perfect fit to become our next Brand Ambassador. Click here to learn more: shpmint.com/ambassador