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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Very fast shipping and love the products. Will order more.
It was an amazing experience purchasing items from. The items I purchased are exactly as described.
Hello Shapermint Team,
Yes I am not sure where to begin I love the bras I have never had bras. I feel comfortable, breathable and best quality I have never seen other brands of bras I bought in the past get old very fast, very tight and not good quality just wasting my money. Thank you I will continue to buy from Shapermint as I believe that their hard work, customer reviews and service are excellent that is why I am looking for in a company to give my money to. Thank you and I hope that all of you are staying safe and healthy.
Your made our hearts melt, Wangabiye. Thank you for the kind words and compliments. A beautiful soul like you would be a great addition to our Brand Ambassador Program. Please sign up here: shpmint.com/ambassador
Stay safe and healthy!
It's freaking awesome! I would totally recommend anyone any size to big this shaper
Only the best, for the best, Sade! We'd love to work with you—join our Brand Ambassador Program. If you're interested, please sign up here: shpmint.com/ambassador
Love how it helps my shape very satisfied with product
We're feeling the love, Camille. Would you like to be one of our Brand Ambassadors? You'd be a great candidate. Join here: shpmint.com/ambassador
I have the shaper tank in both black and nude. It is a really nice and well made product. I was really pleased with price and time it took to get the tanks. The only suggestion I would have is they run extremely snug and definitely suck you in so possibly go one size up from what the chart states. I will be ordering more products though as I was very pleased
Thank you, Jody. Would you like to work with us and be a part of our Brand Ambassador Program? It offers a great community and awesome perks. Sign up here: shpmint.com/ambassador
I bought this to wear under my mother-of-the-bride dress and it was perfect!
Our hearts just did a backflip hearing this, Brenda. Glad you liked it! Join our Brand Ambassador program. If you like, sign up here: shpmint.com/ambassador
The customer service people are so outstanding, they came to me asap after I reviewed a bra I had just gotten and wasn't very happy, it wasn't my style, and they shipped me something that I loved, on the spot, they are a great company, I highly recommend you give them a try
Very comfortable And shipping was quick.
I love these for a little extra warmth I the colder temps.
Thank you, Peggie! Perhaps you'd like to become one of our Brand Ambassadors? You'd be a great addition. Sign up here: shpmint.com/ambassador
I love Shapermint, great customer service. They are very comfortable to wear, easy ordering and fast shipping.
We love you too, Carola. Perhaps you'd like to work with us and be one of our Brand Ambassador? If you're interested, sign up here: shpmint.com/ambassador
I purchased two high waisted panties in the wrong size. Returned for exchange (smaller size) one was exchanged properly, the next was not. I received shorts that I do not want.
I have been out of state recently and unable to attend to this matter earlier.
Can someone send a return label to return item and possibly acquire the correct item.
One small black or beige high waisted panties.
Do you have extra small?
Thank you
J. Ramirez
We're eager to support you with your order and make it up to you, Julie. Please slide us your order details through this link http://m.me/shapermint so we can sort this out quickly.
Absolutely love this bra. So soft and comfortable. Bra is so supportive. No underwires, but lots of support. Breasts are supported and rounded. I was somewhat skeptical that a bra without underwires would be this supportive. But I was pleasantly surprised. I would definitely buy this same bra again. So comfortable, don't even realize you have a bra on.
You know the way to our hearts, Sandra. We appreciate your wonderful feedback and so happy to hear it. We'd love you to be a part of our Brand Ambassador Program—if you like, please sign up here: shpmint.com/ambassador
I was amazed at how slimming my the shapers made me look. Kind of held everything together in the right places.
Awesome! We're sure you're rocking every outfit, Charmain. Join our Brand Ambassador Program—if you're interested, please sign up here: http://m.me/shapermint
Very happy I didn't have to wait a month to get my order. Most of the time with other orders I would have forgotten that I ordered something or what it is.
Glad to hear this, Carolyn. Thank your for your lovely feedback. Stay gorgeous!
I bought the sports bra & high panties. Love Love Love ive lost 45 pounds and they take care of my flab
I just got my 2nd order the bike shorts & leggings, both are comfy leggings see threw like tights when you bend over & the shorts a little to big but ill give them to mommy & but the smaller for me..
Hey there, Tracee. We'd love to send you a free replacement for the leggings and shorts. Please send us a DM with your order details here: http://m.me/shapermint
Always had a hard time finding a bra that fits. I saw the ad on facebook and thought I would try it and see how it fits. Great!
You made our day, Diane. We're happy to hear you've found the right bra for you in our marketplace. Join our Brand Ambassador Program. If you're interested, sign up here: shpmint.com/ambassador
Please contact me I need billing info. Was I charged for two bras? I should have been given one free bra as promised.
Oh, my. Don't worry, Patricia. We'll have this checked for you. Please send us your order info through this link. http://m.me/shapermint We'll wait for you, pretty.
One of the three items I purchased fit properly. It didn't matter that two were only different in color. Now I have to pay to ship it back and if I replace it, pay more. I've been working from hoke with no access to a printer so still haven't had the opportunity to send back the two pieces.
Thanks for letting us know about this, Nickie. We would love to get this resolved quickly and make it up to you. Please send us your order details here: http://m.me/shapermint. We'll keep our eyes peeled for your message. :)
I get a wonderful product and a happy feeling knowing that they care about me. It is great to get products that actually do as they advertise, so rare these days. I just can't thank you enough.
Thanks for spreading the love, Crystal. It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link, shpmint.com/ambassador Stay lovely!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad to hear this, Beverly. We'd love to see you rocking it. Join our Brand Ambassador Program—if you're interested, sign up here: shpmint.com/ambassador