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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Love the fit and style of leggings they give you the control to make you feel great in anything.
Practically perfect! Items arrived quickly, as ordered and as advertised. Extremely satisfies with the service and product.
Hearing that you had great experience is the best thing we could hope for, Jill. You can also be our next Brand Ambassador. Click this link to learn more, shpmint.com/ambassador
Having been in COVID-19 zone for soooo long I'd stopped wearing a bra. The Shapermint are so comfortable, I look for one to put on to start my day!
We’d love to continue providing great service to awesome customers like you, PG. Thank you and stay lovely!
Still rolls at the thigh area, but I like the fit. Actually comfortable. Maybe at the next order I will order a size up maybe the legs roll up
We'd love to make it a 5-star review, Kimberly. Please send us a message via this link http://m.me/shapermint, so we can process your free exchange. Thank you!
I have purchased several items - out of the three bras I would have that comfort level is definitely 10, however after wearing it for about a week I am finding the straps are curling. This did not happen on the Bali one, just the regular plain shapermint beige one.
Let's check the best option to have this fixed, Norma. Remember, exchanges are on us. Please send us a message here http://m.me/shapermint, so we can better assist you. Thanks!
We count ourselves lucky for customers like you, Ruth. Stay awesome!
Love the length and how it fit. But it don't stay in place
It is important to us that our customers are more than satisfied with their purchase, Pebbles. If you think there's a need for an exchange, please send us a DM via this link http://m.me/shapermint with your order details. Thank you!
My bra purchase was a disappointment because it rolled up! The customer service tech suggested I try the next size snd she easily arranged to have it sent and for the return of the wrong size. Then new one works great!
Thanks for sharing your positive experience, Angie. We're so glad we were able to help. Have a great day!
Wonderful fit and comfortable. Really glad your company sends an extender for the width of the Bra.
Glad you find them comfortable to wear, Anina. Should you need help, please send us a message here http://m.me/shapermint. Stay awesome!
I love the high waisted shorts, they are comfortable and don't ride up my leg or the waist doesn't fold over like other brands I've tried. Will definitely continue to order these. The shaper bras run a little big but next time I'll try a smaller size. Overall a great purchase.
Hearing that you had great experience is the best thing we could hope for, Carmen. You can also be our next Brand Ambassador. Click this link to learn more, shpmint.com/ambassador
Arrived promptly - - order was correct. Both items fit perfectly and are extremely comfortable!
You just filled our heart with glee, Barbara! Thanks for this awesome review. Hey, you're a perfect fit to become be a part of our Brand Ambassador Program. Check this link if you're interested: shpmint.com/ambassador.
Good items and exactly what I expected I will order from you again thanks I will tell friends about your
That’s awesome, Ashanti! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Its comfortable. I dont like having to reposition the pads after washing it. The bra itself always stays in place.
That's awesome, Tye. We really appreciate you taking the time out to share your experience with us! Have a great day!
I accept the reality that I have quite a tummy. So I was skeptical that this would work for me. It works and works well. I was comfortable the entire time I wore my shaper!
We're so happy that you gave us a chance, Keshia! You know, you could be one of our brand ambassadors and help spread the love. If you're into that, just head over to this link and fill out a short form https://shapermint.com/pages/ambassador
You're very welcome, Carol! Hey, would you be interested in becoming one of our brand ambassadors to help us spread the love? If you are, just go to this link and fill out the form https://shapermint.com/pages/ambassador
I purchased tights. I walk a great deal, and my legs are no longer tired. Very happy. I'll be buying shorts next.
That’s Fantastic, Deborah! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Perfect fit my body.its amazing garments. I love it's so much.
Yasss! That’s awesome, Soneya. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
The bra is well made and comfortable. The band is small though making the extender necessary.
Glad to hear that you find them comfy to wear, Catherine. Just a bit worried about it being too small on you, we can have it exchanged for free, just DM us at http://m.me/shapermint so we can help you right away.
Really like wearing a cami instead of big knickers. Has an even better effect. Straps are slightly tight even when fully extended.
We’re happy to hear your feedback on your new shapewear, Angie! If you like, we can have it exchange for a bigger size, just DM us at http://m.me/shapermint
THanks for all. I really like the material. The size is perfect and the help was appreciated. I'm sorry for my english, i do my best i am french!
Thank you so much, Julie. You've made our hearts flutter. Join our Brand Ambassador Program, you may sign up here: shpmint.com/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We love to hear this, Johneeta. We're sure you're rocking it. Join our Brand Ambassador Program. If you're interested, please sign up here: shpmint.com/ambassador