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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Don't get me wrong, I have purchased before from Shapermint and have been very happy with my item and the service.
This time, my usual items were sold out, so I opted for a different brand. The size advise chart was the same as my usual items so I ordered the same size. Too small! The sizing label attached to the item was completely different to that on the website. Considering I live in Australia and am currently in lockdown, it is too hard to return these items. I will keep them in case I lose weight!
The moral of the story, please use the manufacturers size charts so we know what size to order and I will stick to my usual purchases when they are back in stock.
The sizing was perfect. Very comfortable. Would buy from them again.
Awww! You're the sweetest, Patricia! Continue spreading the love and be one of our Brand Ambassadors! Join us through this link: shpmint.com/ambassador. Stay awesome!
Placed my order and it was shipped in a timely fashion.
Comfort and fit is wonderful.
This is the first bra in my 71 years that is completely comfortable. I just wish the straps were adjustable.
Glad you like it, Nancy! Thanks for your feedback and we'll take note of that! Stay awesome! :)
Most comfortable bra I have ever owned. The company has fantastic customer service and exchanges were easy. Highly recommend.
Thank you so much for taking the time to share your experience at Shapermint, Joan. We take pride in knowing our customers are happy with their shopping experience. And oh, we’d love to invite you to become one of our Brand Ambassadors. Click this link to learn more: shpmint.com/ambassador
I kept buying shapers hoping to find shapers that would work for me now I am very happy and wearing these shapers all the time thank for making quality shapers
We're so happy that you found us, Lola! You know, we could use someone like you as a brand ambassador to help us spread the love! If you're willing to do that, just go to this link and fill out the form https://shapermint.com/pages/ambassador
So comfortable; more than any other bra I've worn!
Glad that you find the shaper bra comfortable to wear, Carol. Thanks for your amazing feedback! Stay lovely!
These do exactly what they say they do and when I had a minor issue with dust having gotten into the packet. The call centre was amazing and sent me a replacement with absolutely no issues. Fantastic service
We appreciate you giving us your take on how we are doing, Sandra. We're glad that customers like you are having a great experience at Shapermint! Stay awesome!
This is the best bra I have ever owned. It is comfortable, supportive and the straps don't slip.
Ooh! Thanks for the review and we're so happy that you love your shaper bras, Jean! Would you like to help us spread the love by becoming one of our brand ambassadors? You just have to fill out the form on this link if you're interested https://shapermint.com/pages/ambassador
Fit is so great you sometime forget you have a bra on. I feel more like a nicely fitted t shirt instead. I love it and am going to buy my daughter some also. We are both full big busted woman and I told her theae are the best - the support and coverage is like noneother.
Woohooo! So happy you found your perfect fit, Crystal! Spread the love and be our next Brand Ambassador! Join us through this link: shpmint.com/ambassador.
Had a fantastic experience with the person I communicated with. My problem was solved in seconds... great product, great employees
Wonderfully made. I'll be be sure to tell all my friends
We'd appreciate that, Christine. Perhaps you'd like to be one of our Brand Ambassadors? We offer amazing perks. Sign up here: shpmint.com/ambassador
First time I purchased it was too big. I gave them another try at a smaller size. Fit and worked great.
The order took additional time to ship.
I have requested refund authorization and no response from Shapermint.
I am very, very, very DISSATISFIED.
I lost almost $200.00 due to your refusal to live up to your dishonest advertisement.
We hear you and we'd love an opportunity to make it up to you, Brenda. Please send us your order details here: http://m.me/shapermintand we'll sort this out quickly.
It was so nice to receive my shapermint, having had breast cancer 18yrs ago ever since then no bra would stay in place, being a full size smaller on my left side then my right, but shapermint does after a couple of hours I can look down and I am still in place. Thankuyou
Hearing this makes our hearts melt, Gloria. Thank for the wonderful feedback. Perhaps you'd like to be one of our Brand Ambassadors? If you're interested, please sign up here: shpmint.com/ambassador
I had difficulties getting my correct size, and Shapermint worked with me until I did! Thanks
Thank you for allowing us to help, Patricia. Stay safe!
Items take way way way too long to arrive! Understanding that there's a pandemic it's still took so long to arrive that I forgot that I actually placed an order.
I love it it feels like you're not wearing a bra at all. It's so comfortable I even slept in it! I want 10 more seriously! Iam definitely going to get more of them! Every. Girl should have at least one!
Glad you've got to experience the unbeatable all day comfort, Anne. You're a great candidate for our Brand Ambassador Program. If you're interested, please sign up here: shpmint.com/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks, Jennifer! We can have it exchanged and send you the right size. Please send us a message through Facebook Messenger so we can check it out. Here's the link http://m.me/shapermint