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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Most comfortable and slimming, will always purchase from you
I bought 2 of the shape wear i was happy the first couple of weeks but then some time later they started rolling down so annoying I don't even wear them anymore I wish it didn't roll down it just defeats the purpose
The Empetua high waisted leggings are fantastic. The are comfortable and totally opaque. Highly recommend.
Preach! Thanks for your awesome feedback, Laura. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Simply amazing. Fit is perfect. Created control and shape in all the right smooshy places. Love! And definitely want to try other styles for my needs.
The shapewear itself is great it controls your tummy tucks and everything that needs to be it does what it says. But the top part that holds it up is way too tight around your organs. This is why it rolls down because it doesn't flow properly with your body. It's almost to tight to breathe. It makes no sense to have the upper band tighter than the shapewear itself.
The shapewear tank top: rose up and doesn't stay down as well. Also it doesn't need to be so tight around your boobs it's supposed to control your belly and below. It's too tight around your chest and hard to breathe..
We got you, Tana! A different style would do the trick! We're sure that there's something in our marketplace that would work better. Send us a DM with your order details via this link: http://m.me/shapermint so we can work on your free exchange.
The bra is comfy & holds my shape. I can wear it all day long. The high waist leggings look great & never slip down. So comfy too. I feel great when I wear them.
Yay! That’s great to hear, Catherine. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I didn't like the bra I bought, so I returned it. The person who helped me was stellar. When it turned out that I mistakenly received a second order in the mail, I again received excellent customer service.
Perfect! Thanks for letting us help you and for this awesome feedback, Juliet. Stay fantastic!
I ordered two bras and got charged for the two plus for a panty charge. When I called to report the error they not only reversed the charge on the panty but told me to keep. The best part is the quality of all the items is excellent.
Yassss! So happy to hear this, Kathleen! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Just as my first experience I couldn't be more pleased with my purchases. They truly are the worlds most comfortable bras. Once again thanks a million..
You rock, Tamico! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
I love them the fit well makes me feel very sexy
I would love to buy more but can't afford it at this time
Sweeeet! We’re so glad to hear this, Helen. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
I was waiting on my package but it didnt come.My email said that it was delivered and was asking for feedback. I texted or called customer service and they fixed it... shipped out my order immediately, no problem!
We're happy to be of help, Angela. Thank you for the lovely feedback. Stay safe and boo-tiful!
I had open heart surgery seven years ago and have not been able to wear a regular bra since. I have purchased numerous sports style bras, but they just didn't fit right. I normally just throw on a tank top, but a bra would be nice when going out or under certain clothes. The Shapewear bra fit well and was comfortable to wear for several hours. I bought black and now want to purchase a beige one!
We hope you're doing well, Kathy. And thank you for your sweet feedback. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
I was unsure of my size so I spoke to an operator who was the best help I could have wanted
That's wonderful, Nancy! You can send us your picture with your favorite outfit and shapewear, you might end up on our official Facebook or Instagram page. Stay awesome!
Love, love, love these new bras. So comfortable that you forget that you are wearing one!
Yay! That’s great to hear, Carole. Take a picture and send it to us to help us spread the love. You can get a chance to be featured or posted on our Social Media pages. Stay fabulous!
Love this bra! I've been looking for a bra without underwires that lifts and supports. This bra does it. And it's so comfortable. It doesn't have the thick stiff padding but nips don't say hello when it's cold.
Yasss! That’s awesome, Peggy. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
My order the first week in September never arrived and tracking wasn't moving. I contacted customer service and a new order was quickly sent to me.
That's great to hear, Diane! Thanks for letting us fix it as well. Stay lovely!
Poor fit. Same with 2x dresses. I'll have to alter them. I don't know how it is believed the 2x fits as advertised. I wear 40f bra normally. I now have to get 3x and pray that they fit properly. Ordered size 2x bras and they don't even remotely fit. Depressing.
Sorry to that it didn't fit you right, Kathleen. Don't worry, we won't stop until we find you the perfect size that you're comfy at. Just DM us at http://m.me/shapermint and we'll help you right away.
I love the products because they help me look great in my clothes!
Preach! Thanks for your awesome feedback, Denise. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I will definitely be ordering again very satisfied
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Perfect! Thanks for the sweet feedback, Alice. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador