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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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These are the softest and best feeling bras I've ever owned.
Great fit and comfort! I bought two bras and they are now my favorites.
Product worked wonderful and will buy more as needed to look and feel good at the same time. Thank you.
Yay! That’s great to hear, Mary. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Love the comfort, but does not give support since the straps cannot be adjusted.
Oh no! The shaper bras we offer should provide balance between comfort and support, Shirley. Don't worry, we offer free exchange. Just send us a DM at http://m.me/shapermint
I love my Shapermint cami, it is the best cami that I have ever own. It holds me down it is my best friend.
Sweeeet! We’re so glad to hear this, Elaine. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
All around great product and customer service. A mistake I made with sizing (my fault) was handled with speed and so easy even I could do it! So good I now have 8 pairs of tights!
Woah! That's a lot of tights, Amber! :) Thank you for your sweet feedback! Stay amazing! :)
I bought two, which I am very pleased with. How ever until the style changes I will not order another. Pleased consider making g a V neck style. So many of my outfits have a lower cut in te front.
We're glad you like it, Sonya! We'll definitely take note of your suggestion! Keep slayin' :)
Customer service was excellent and the product is the best. Love all my Shapermint!
YAY! Glad you're happy with your purchase, Tiffany! :) Keep rockin' those outfits! :)
Fast shipping! Right size! Fits great! Love it! Thank you!
Your satisfaction means everything to us, Minnie! :) Can't wait for you to try moooore! Stay awesome!
Very comfortable sold 2 to my friends they tried mine and loved them
Glad you like it, Carmelle! Can't wait for you to try moooore. Thanks for helping us spread the love! :)
You can't go wrong with the bras, they fit great, very comfortable, and great prices
The experience was very good, as I easily ordered my item and it came very timely and I was thrilled with my order.
Yasss! That’s awesome, Linda. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
The bra cups feel tight and constricting. Will not reorder.
Oh, no! That shouldn't work that way, Patricia. But don't worry, our 100% fit guarantee got you covered. Send us a DM with your order details here: http://m.me/shapermint. Our Fit Experts are waiting to help you.
I love the product, it's great! That's why I placed an order. I do not like the check out process where it keeps prodding me to buy more - not once, but twice! Once I've decided, I've decided. Then I get an email saying they are holding my order while I have the opportunity' for the third time!... to buy more. Just let me put my order in and be done. Thanks
Again, love the product!
We're happy to hear that you love the shapewear we offer, Diane. Sorry about the check-out process on our website though. We just don't want you to miss out on the awesome offers we have, but we'll take note of this feedback of yours. And if you need anything, we're just a DM away at http://m.me/shapermint
My leggings fit fantastic! So comfortable and supports all my no so attractive area's. Love love love them.
Each piece I buy has excellent craftsmanship. I'm most impressed with the fact that as long as you have the right size it never rolls down.
I would have given it 5 stars but on my own decided to order a size up and am so glad I did as your sizing would not have fit. The extenders are a must for me also. Love the comfort and look shipping was fast. Will order again when needed.
Quick and easy to order, fast delivery. Very satisfied!
I have purchased literally hundreds of dollars worth of bras over the years looking for one to accommodate the daily pain I experience from severe arthritis in both of my shoulders. Front hook bras are much easier to put on but the straps are mostly wide and show on my shoulders with most tops that I wear them with which is very unattractive. These bras stretch so easily that I can put them on with very little to no discomfort and they don't show up on my shoulders in that unattractive way that the front hook bras do. I love these bras and am so comfortable when wearing them. They give me both the comfort and support that I have been looking for.
Yasss! That’s awesome, Christine. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I were panty hose to sleep in and they calm my legs and are holding great
Yiieee! Great to hear that, Robert! Stay fantastic!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That’s fantastic, Camille! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador