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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Oh my, everything I have ordered is absolutely great. Love them all.
You just made our day, Sarah! Thanks for your sweet feedback. :)
They are very courteous, quick and professional. I had to exchange and it was a fast process!
Glad to have helped you, Stephanie! Should you need anything, you know where to find us. Stay amazing!
I can't believe it took me forever to make up my mind to try your brand of underwear because it was unknown to me. I have been losing a little weight, and it seems that it is coming from my breast and there was so much buckling of the top of my bra cup my clothes front, it is embarrassing. Your cups are totally soft and fit me. And my tops do not do this with your cups. I not only use your bras, but I have also bought several pieces and am very, very pleased. I have been telling my friends about your products, hope they take my recommendation and try them. They do pinch, poke, they are not any binding around you I could go on and on but I think you get the message I LOVE YOUR PRODUCT!
Aww. Glad to hear that you're happy with your purchase, Sharon! We would love to see! Strike a pose, share it with us and be one of our Brand Ambassadors. Learn more here: shpmint.com/ambassador :)
Love the material how they wash the color and how they fit.
Oh, yes! We knew you'll like it! Thanks for sharing your experience with us. Stay safe!
I love my Shorts Shaper it makes me feel so comfortable. I will recommend your product to my friends and family.
Thanks for helping us spread the love, Sharnet! You sure are a great fit to be one of our Brand Ambassadors! Join us! Click here: shpmint.com/ambassador to get started.
I was so looking orward to wearin my tops I bought a 3x I weigh 250 so I figured that I would it this and when I isn't I was sad so my advice is get the 4x. I you weigh more than 200 so now they sit in m yet draw. Again sad
Very helpful great quality items and always reply to emails will certainly be recommending them to my friends
Yasss! That’s awesome, Karen. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Had a few problems with my first bra which was quickly sorted out 2nd one was perfect so comfortable I don't know I am wearing it
Awesome! Great to hear that, Maureen! Thank you for letting us help you as well. Stay fabulous!
I am well pleased with the product I purchased from Shapermint shapeware. Fix perfect and looks even greater.
You rock, Mattie! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
Fits great, love the products and will recommend it to everyone.
WOW! Music to our ears, Tamara! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
Very good. Have a look for years for Well fitting bra... i'm so happy I finally found one!
I do love the pieces I have. But sizing can be tricky. And if they were as easy to put on like in the adds, I'd love them more.
Glad to hear that you love your shapewear, Mary. A bit worried about it being a bit difficult to wear. Let us help you with this, we offer free exchange. Just DM us at http://m.me/shapermint and we'll fix this for you.
I ordered this bra in anticipation of a biopsy appointment. Was the perfect fit and softness without underwire support.
Thank you for your sweet feedback, Marjorie. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
Only complaint is they seem to it seems like it gets "balls" from the clothing that I wear. I even wash them in a net bag. But other than that I love it.
Wore them for the first time and absolutely love them. So very comfortable and nice and high waisted
Amazing! Thanks for the sweet feedback, Irene. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
I am very hard to fit when it comes to bras. I took a chance with yours and I couldn't be more pleased. It was also so easy to navigate your website to get them ordered. I also needed to return one due to sizing and that was truly the easiest return/ reorder experience I've ever had!
Yay! That’s great to hear, Carol-Anne. You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Stay lovely!
Although I don't care for the way they fit in my crotch, they are solid and well made.
We're glad to hear that you find your order great, Jane. If you're not comfy with your leggings in any way, let us fix it for you. Just send us a DM at http://m.me/shapermint and we'll help you right away. Thanks!
My first bra was not what I expected and didn't work too great for me. After speaking with a representative I was told which product works be right for me. They sent it without extra cost to me. The new bra is fantastic!
Perfect! Thanks for letting us fix this for you, Rachel. Take a picture and send it to us to help us spread the love. You can get a chance to be featured or posted on our Social Media pages. Stay awesome!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Woah! We'd love to see you flaunting it, Rhonda! Take a pic, share it with us and be one of our Brand Ambassadors. Click here: shpmint.com/ambassador to get started. :)