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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Love how it fits. Very comfortable. I had to order one for my friend.
You rock, Rachel! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
I originally ordered the wrong size, so I initiated the online return process. Shapermint immediately sent out the new items to me and I had them within 2 days. Excellent service and an excellent product.
Sweet! That’s great to hear, Mary Jane. Thanks for letting us help as well. Stay lovely!
Very pleased! L will shop with you again, in the future
Yassss! So happy to hear this, Andrill! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
I love the comfort with the bra, but the boops it's like a unibrow and the cami it's awesome fit. The high waist shorts depend on the size you purchase it won't slide down.
Great to hear that you love your order, Magdaline. Just a bit worried about the part where they don't separate enough for you. Let us help you with this, please send us a DM at http://m.me/shapermint for faster assistance. Thanks!
They were perfect fit and feel comfortable. I got them in a few days after ordering. The site is easy to navigate and order from. Good q
Perfect! Thanks for the sweet feedback, Amirah. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Love my new cami's. So comfortable I ordered 3 and have ordered 2 more i want to wear them nearly every day. They go under everything and everything feels more slim fitting.
Preach! Thanks for your awesome feedback, Nicole. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I love the way they hold and shape those areas I don't want anyone to see. I have ordered some as giveaways for christmas
Wow! Music to our ears, Darlene! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
I bought two bras with the hooks on back. Left comment that they weren't as comfortable as I'd hoped. Customer service contacted me and offered to send two hookless bras to try. Received them and they are great.
That's fantastic to hear, Patty! Thank you for letting us help with it as well. Stay awesome!
Great service! Order arrived perfectly and the items are lovely. I will be ordering again. The leggings and cami, in particular are fabulous!
You rock, Heidi! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you on our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador
I've finally found a bra that fits, feels good and keeps everything in place! Once I tried on my first one, I immediately ordered more!
We appreciate your feedback, Danielle. If you think there's anything that we can still be of help, just let us know by sending us a DM through the FB messenger. Here's the link: http://m.me/shapermint
Stay awesome!
I had been looking in local stores for a shaper to control my midriff. All I could find had bands that showed an unpleasant panty-line at the leg openings. So, I was very excited to find the high-waist boy short shaper. I am long-waisted, so was worried the shaper would not come up high enough and stay there, but it came up right under my bra and stays there. The leg openings are indeed short-like, so no band. I do wish the short legs had the same tacky material around the edge as the top of the hi-waist, as they can creep up. The price was outstanding, and customer service was as well.
Got your back by our 100% fit guarantee and free exchange within 60 days, Becki. Just send us a DM at http://m.me/shapermint and our Fit Experts will help you right away. Stay lovely!
The hose are sturdy and will last awhile. I love the way they feel on my legs.
Thanks for your lovely feedback too, Phyllis. You can help us spread the love by becoming the next Brand Ambassador. You can learn more here: shpmint.com/ambassador
Stay awesome!
Love it. It fits well and very comfortable. I recommend the shapermint to other women, young and old
The fabric is very comfortable but 2 complaints. Sizing is way off if you follow their guide. My bra size called for a medium, but it's the XL that fits best. Also, the band rolls underneath my breasts which is terribly uncomfortable. Wish it didn't because I do love the stretchy fabric but I won't buy another one.
We appreciate the feedback, Judy. We'd be more than happy to find the perfect bra for you. Exchanges are on us. Please send us a message here: http://m.me/shapermint
Good service, and good product. A boost to self -esteem. The deals are bonus. There are variety of merchandise to choose from. The customer service tends to any problem of the merchandise, and handles it professionally.
Sweeeeet! You just made our day, Ina. Keep slayin' :)
I had purchased a couple of bras on recommendation from a friend. One didn't work for me. The customer service representative was helpful in recommending something that works much better for me. There was no stress for me regarding returning the bras or ordering the new one. Everything was easy
Your satisfaction means everything to us, Deborah. :) Thanks for your feedback. Stay awesome! :)
I love the high waist panty and shorts. Also have a bra that fits great. They are all very comfortable and make me feel more confidant while I am losing weight.
Wow! Good luck on your weight loss journey, Carol. :) Keep rockin'
Love my new shapermint singlet. Service was fantastic as I was given a refund due to garment arriving late (which was not even the fault of Shapermint). I will definitely be ordering more things from them.
Sweet! Thanks for your feedback, Jenny! Can't wait for you to try mooore! Stay awesome!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sure thing, Nelly. Please send us a DM at http://m.me/shapermint so we can help you with your concern right away. Thanks!