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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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I really like my new shaper! The grippers hold nicely without rolling. And the shaper is very comfortable. They almost feel as though they "breathe" like a second skin.
I am satisfied with my purchase. I would recommend others to try it. I wish delivery tracking method would work. Also expected faster delivery. Thanks
Thanks for your feedback, Gurjeet! Don't worry, we are constantly evolving and finding out ways to make every experience satisfactory is our priority.
Very pleased with my purchase, each garment is exactly how it is described. Once I received the leggings, I order three additional garments.
Thanks, Kathy! We're happy that you love your order from us. Hey, would you like to be one of our brand ambassadors to help spread the love? Here's the link if you're interested https://shapermint.com/pages/ambassador
Easy to shop and buy, although didn't realize it was in US funds until order complete. Would prefer the straps were adjustable, but other then that very comfy!
Thanks, Sharon! If you like, we can have your order exchanged to a different brand with adjustable straps. Just message us through Facebook Messenger so we can help you out. Here's the link http://m.me/shapermint
When I had problems with my original bra order, I contacted customer support for an exchange. They gave me one with no problems. When the second bras still didn't fit right, they sent me an entirely different item of my choice at absolutely no cost. And I didn't have to return the bras, either. On a side note, I love the leggings I got!
Thanks for letting us help you with your order, Cathy! Just let us know anytime if you need more help okay?
I had the most amazing experience with Shapermint customer service! It's actually the best I've ever had and I'm honestly so happy with this company. Prompt response with instant refunds along with keeping the incorrect product. Highly recommended this company!
Great experience. I have ordered several times and always, I am extremely satisfied
You made our day, Anne. Heaps of love for you. Join our Brand Ambassador Program. You'd be a great addition to the crew. Sign up here: shpmint.com/ambassador
The leggings fit nicely but a bit long in the leg they are very comfy to wear & pull my tummy in
Hi there, Kathleen. We can have it exchanged to a different leggings for free. Send us your order details here: http://m.me/shapermint
I love the fit and comfort. I even placed a second order.
Yay! Glad to hear you loved them, Dianne. Join our Brand Ambassador Program—you'd be a great candidate. If you're interested, sign up here: shpmint.com/ambassador
They have been great people to deal with when it comes to returns and exchanges. I've dealt with other companies who make it so frustrating to return so I am over the moon with how easy breezy Shapermint has been.
Service was quick, bras are a great fit and just what was advertised
Awesome! Heaps of love for you, Bonita. Join our Brand Ambassador Program. We offer amazing perks. Sign up here: shpmint.com/ambassador
When I inquired about returning an item I'd purchased ( wrong size) not only was the right size shipped out to me free of charge but was also told to keep the original item to donate to charity or gift to someone else...
You deserve the best, Jo. Thanks for the lovely feedback. Perhaps you'd like to join our Brand Ambassador Program? Sign up here: shpmint.com/ambassador
Fantastic! Thanks for your feedback, Mary! Keep safe. :)
I placed an order & received it quickly. I was very happy with the quality of the pieces that I ordered. It was very easy to order & sizing was no problem. I will definitely order from them again.
Can't wait for you to try more items, Linda! Thanks for your feedback! Stay awesome!
First bra order... too small. Easy return and replacement. No hassles.
Great value for what you get. Love it and will recommend to others for sure
We'd appreciate that, Rebecca. Join our Brand Ambassador Program. Awesome perks awaits. Sign up here: shpmint.com/ambassador. Heaps of love for you.
Love the material and the stretchyness of these leggings. Unfortunately i am on the short side so they come up a little too high on me which can get a little itchy. I would have returned them but just didnt feel like dealing with the postal service again which covid going on.
Allow us to sort this out with a special treat (no tricks), Taylor. Send us your order details here: http://m.me/shapermint
I ordered from shapemint I recieved what I ordered and very pleased with the comfort of the garment I ordered. I told my daughter how happy I was and now she to ordered from shapemint. And waiting her order. I will order agAin soon.
Thank you for spreading the love for us, Sandra. We appreciate it. Join our Brand Ambassador Program. Sign up here: shpmint.com/ambassador
Ooh! Thanks so much, Deborah! We're jumping for joy that you love your shapewear! Hey, want to help us spread the love? You can join our brand ambassadors program by going to this link and filling out the form https://shapermint.com/pages/ambassador
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for sharing your experience and a detailed description, Belinda! You know, we could use your help in spreading the love by becoming one of our brand ambassadors. If that's something you'd like to do, just go to this link to to fill out the form https://shapermint.com/pages/ambassador