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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Amazing product! Amazing customer service. Online chat resolved my issues and answered my questions. I love this product and tell friends and family about it and will be ordering more.
Highly recommend. Most comfortable bra I have worn.
Since I use Shapermint item all my order is perfect I recommend people to use Shapermint to make her life happy
Noticed that I was missing a free gift and the customer service representative retified it right away.
Me encanta la calidad del material. Aunque me gustaria mas que me sosteniera mas el estomago osea me apretara un poco mas. Y el Envio un poco mas rapido aun estoy Esperanto mi segundo pedido
I love the way it fits. I got the small and when I tried it on I thought it fit ok. I was thinking on sending it back! I didn't see the extension when I hooked them on the bra it fit perfect. I love the way it fits. I ordered 3 more.
Preach! Thanks for your awesome feedback, Nancy. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Arrives promptly, fits like a glove and moves with you
Highly recommended
Excellent fit and I love the feel and support of my tights plus finding my size
Yasss! That’s awesome, Ronie. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Previous order 2 out of 3 bras were the wrong style. You are very good about correcting the error quickly.
Perfect! Thanks for the feedback, Joan. Hey, send your pics to us with your favorite outfit and shapewear on. You can get a chance to be featured or posted on our Social Media pages. Stay lovely!
My experience with Shapermimt was good. Easy ordering and I received the product quickly. Product is comfortable and fits well
We're so glad that you love your shapewear, Marilyn! Maybe you could help us spread the love? If that's something you would like to do, you should join our brand ambassadors program. Here, you can use this link to sign up https://shapermint.com/pages/ambassador
I haven't got what I paid for yet. I got the gift. I suppose it came separate so like it said I was going to wait longer before complaining about it. After all this pandemic is making the mail crew a little overload. Also I have zero to no confidence in DHL as they have a habit of handing off packages to other carriers here. I've never had a DHL deliver anything to me. At home or work.
I live in my Shapermint! I purchased several pair of the high waisted leggings and cami's in all colors! I machine wash and hang dry, they are always ready to go (dry) overnight! EASY PEASY! I use regular detergent and fabric softener on gentle for all including cami's! They make you feel polished when dressed. I wear cami's under everything! The compression smooths everything all day! When I don't wear them I just feel slouchy and lumpy!
Wow! Thanks for your love and tip, Alicia! You know, we could really use your help in spreading the love. Would you like to be one of our brand ambassadors? If you do, just go to this link and fill out the form https://shapermint.com/pages/ambassador
Was very pleasant, and professional, help was quick she went over and about to help me. She's a good asset to your company.
Thanks, Verna! We're so happy that we were able to help you out. Just let us know anytime if you need anything else.
I loved the service in helping me choose the correct size for the leggings. They have a very comfortable fit, fabric is of high quality. I recommend shopping at Shapermint, and I will shop again.
I ordered and most of it didn't meet my expectations. I was given replacements and i was awed by the personal caring and completeness to the response to my reply.
We're just happy that you let us help you get the right shapewear for you, Andrea! And if you need anything else, remember that we're just an email or message away.
I bought three bras. One beige one black and one white. For some reason the white one fits tighter than the other two. I already had it replaced which made it a little better. But honestly, it is still tighter than the others and it is the same size.
I'm so glad I found Shapermint. Great fit and support
We're so happy that you found us too, Michelle! Maybe you can help us spread the love to others too by becoming one of our brand ambassadors? Just go to this link and fill out the form if you're interested https://shapermint.com/pages/ambassador
I am always pleased with my purchases. Recently I received the waist high Leggings, and they don't stay up. Worn them one day and sick of pulling them up all the time. Would definitely still recommend anyone to shop at Shapermint, but just avoid these leggings.
Hey, Tracy. Perhaps a different size or style can fix that. We can even exchange your leggings to a different brand if you like. Please message us your order number through Facebook Messenger so we can look into it. Here's the link http://m.me/shapermint
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Fantastic! Happy to hear this, Brandy. Stay lovely!