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Shapermint Reviews Summary
Shapermint has garnered a mixed reputation among its customers, with many praising the comfort and quality of its products, particularly bras and shapewear, which enhance confidence and fit well. However, significant concerns arise regarding customer service, particularly in handling order issues, returns, and communication, with many customers reporting delays and difficulties in obtaining refunds or support. The reliance on automated chat systems has also been criticized, leading to frustration among users. Overall, while product satisfaction is evident, the company's customer service approach requires improvement to enhance the overall customer experience.
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Loved the feel! It just needs more support. Felt like wearing a sport bra in which I have no use for. Reall needs wire support.
I received timely, compassionate, and effective Customer service... and I am delighted with the quality and comfort of my leggings and camis!
That’s fantastic, Rachel! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
First time ordering. So I ordered by the size guide. It was way way to small. So I reordered several sizes larger. It fit perfect. Was very comfortable too! I've washed it once snd so far no stretching out of fabric. Love the three hooks in the back. I just wish they came in more colored. You know girls like to feel pretty!
I love these tank tops! They are not tight, but give you all day tummy control, as well as no back lumps.
Yassss! So happy to hear this, Marla! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
This thing is horrible rolling down and rolling up my thighs
Oh no! Were you able to base your shapewear size on your waist and hips measurement in inches, Trena? Don't worry, we have a 100% Fit Guarantee and a 60-day free exchange. Please send us a DM at http://m.me/shapermint so our Fit Experts can help you right away.
Hello I was very happy with the customer service that you have but unfortunately one of the 3 pairs of leggings that I purchased has torn in the crotch area.
The products were great. The only issue I had was the straps were too long.
Don't worry, Carol, we offer a 100% fit guarantee and free 60-day exchange. Our Fit Experts will help you right away, just send us a DM at http://m.me/shapermint
It's comfortable but I wish the straps would stay up
Preach! Thanks for your awesome feedback, Jodie. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I love love love these products. As my weight goes down I will continue to order in smaller sizes too!
Yay! That’s great to hear, Linda. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Shipped fast fit perfectly! I was very pleased about the shipping. Leggings fit just right. So comfortable that it can be worn all day.
Perfect! Thanks for the sweet feedback, Doreen. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
I am mostly satisfied with the leggings. I just wish they were as soft as the shorts are.
Don't worry, Pat, we offer a 100% fit guarantee and free exchange within 60 days. We also offer other shaping leggings from our marketplace. Let us help you get a better replacement, please send us a DM at http://m.me/shapermint
It seems okay to me ‘ wish there could be bit smaller so it could make my tummy more flat while wearing any outfit.
Got you covered by our 100% fit guarantee and free exchange within 60 days, Sonam. Just send us a DM at http://m.me/shapermint so our Fit Experts can help you right away. Stay lovely!
In love with both of my shaper fit just right very comfortable and stretchy brought me more confidence of myself
Sweeeet! We’re so glad to hear this, Larkia. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
The best thing I've bought online ever. I fine so comfortable and clothes fit better
WOW! Music to our ears, Linda! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
Nice experience, easy exchange, no problems no issues, told not to return the wrong size and correct size sent
Yiieee! Great to hear that, Abisola! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Stay awesome!
I loved how my mommy tummy was flatened, helps me alot with my self cofidence. Thank you so very much with my purchase..
So happy to hear this, Krystal! Thank you for your sweet feedback. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
I have bought 2 bras and a pair of leggings and am so happy with my purchases. The quality is excellent and they are sooo comfortable! I am a very happy customer and look forward to many more purchases in the future. :)
Yasss! That’s awesome, Stacey. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
When I placed my order, things went so fast that I ended up with more than I ordered. Still only got a small discount instead of removal after talking to an agent. I don't know if I'll order again from this site.
Sorry to hear that, AngelaMary. We appreciate your feedback, this is noted. If you need further assistance, please DM us anytime at http://m.me/shapermint Thanks!
From the business
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sure there's a shaper bra that'll work better on you from our marketplace, Alma. Just send us a DM at http://m.me/shapermint and our Fit Experts will help you right away. Thanks!