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ShapellxReviews 12,167

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,636
value
44
shipping
47
quality
3,450
This company responds to reviews on average within 1 day

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27,821 reviews

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Maryland
1 review
0 helpful votes
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It's seamless. Lightweight. I need help putting it on but that's ok! When it's on it's magic. It's comfortable and is useful.

Date of experience: December 13, 2025
Florida
1 review
0 helpful votes
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Complicated
December 22, 2025

I chose wrong gift/ too complicated to get a refund…. Probably will not order from you guys again, fast /easy to get my money tho

Date of experience: December 13, 2025
New Jersey
1 review
0 helpful votes
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I can't find the right size….
December 22, 2025

The product never fits… this time a brought a difference size much larger than t wear. Hopefully I don't have to give it away….

Date of experience: December 12, 2025
California
1 review
0 helpful votes
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Good customer service
December 22, 2025

The items arrived in a reasonable time. I needed to exchange them for other sizes. The customer service reps responded in a timely manner to get my exchange started. They use Happy Returns, which makes it very easy to return/exchange items.

Date of experience: December 12, 2025
California
1 review
0 helpful votes
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Amazing
December 22, 2025
Updated review

Shapellx shaper shorts are very high quality and give much needed support. I really enjoy the compression they give, they are everything I want and need in shape wear. I highly recommend.

Date of experience: December 12, 2025

Easy to navigate website and easy to place an order
December 10, 2025
Previous review

Easy to navigate website and easy to place an order. Thanks

Date of experience: November 30, 2025
New York
1 review
0 helpful votes
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Looks and feels great!
December 22, 2025

The product is well made and so comfy. The shaper underneath keeps everything intact and smooth. I love the length of it and the pockets are a perfect size. I love how the neckline accentuates my chest and the material os it is so soft.

Date of experience: December 12, 2025
Canada
1 review
0 helpful votes
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Product is wrong size
December 22, 2025
Updated review

According to your size guide this product should fit perfectly but I'm afraid it's one size too big I'd like an exchange since I filled the directions explicitly!

Date of experience: December 12, 2025

I had a hard time choosing hoping it will be ok
December 7, 2025
Previous review

I had a hard time choosing hoping it will be ok

Date of experience: November 27, 2025
Georgia
2 reviews
0 helpful votes
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Enjoying the products
December 22, 2025
Updated review

I got the body stocking. One had a hole in one of the seems and it was replaced right away for no cost to me. I wear them daily. Only detail that is challenging is using the toilet through the hole. It's not fat moose toe friendly :/

Date of experience: December 12, 2025

Easy experience
December 7, 2025
Previous review

Easy experience. Best options and best price

Date of experience: November 27, 2025
New York
1 review
0 helpful votes
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Package tampered with
December 22, 2025

I received my order but there seems to be an issue with the packaging and the item itself. The bag was split, as in with a knife or letter opener and the item shows signs of possible tampering: it has a slit that is almost cut and an indentation or scrape, as if it was handled improperly.

Date of experience: December 5, 2025
South Carolina
1 review
0 helpful votes
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Very comfortable
December 22, 2025
Updated review

This shape wear is very comfortable to wear. It doesn't roll down and it doesn't roll up on the thigh. The material is good too it doesn't rip.

Date of experience: December 12, 2025

Alot to choose from
December 7, 2025
Previous review

Alot to choose from

Date of experience: November 27, 2025
Texas
1 review
0 helpful votes
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Amazing
December 22, 2025

I had seen women advertising this outfit but I was skeptical it would actually look as good as it did. Let me tell you, this jumpsuit pulls everything together and snaches up. I feel sexy. I can't wait to wear it to husbands Christmas party.

Date of experience: December 12, 2025
Michigan
1 review
0 helpful votes
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Shapelix has been a game changer!
December 22, 2025

I enjoy my products from Shapelix They keep me looking and feeling good about myself. They feel great on and they don't roll down or cut into my skin. Thank you for sharing your products with me and your website

Date of experience: December 12, 2025
Georgia
1 review
0 helpful votes
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Delayed shipment
December 22, 2025

I haven't tried on the shapewear because I needed them last weekend. The delivery date given by the website was incorrect or the delivery service was delayed.

Date of experience: December 8, 2025
California
1 review
0 helpful votes
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Satisfied
December 22, 2025

My order came quick and on time before I had my company Christmas party! I'm happy it did but it was unfortunately the size I ordered would've been better if I ordered a smaller size. I am satisfied to say that I have the correct order on the way and have already resolved this. I'm excited to receive my smaller size!

Date of experience: December 12, 2025
New York
1 review
0 helpful votes
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Satisfied Customer
December 22, 2025
Updated review

The level of customer service that I received concerning my shipment was exceptional, and the item fit perfectly and it's made out of very good material in fabric. I will definitely be purchasing from this company again.

Date of experience: December 12, 2025

The garments from here are amazing.
December 7, 2025
Previous review

The level of customer service you get is short of amazing and the Garmin nest you tremendously. I love the brand and I love the product products.

Date of experience: November 27, 2025
California
1 review
0 helpful votes
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Love this shapewear
December 22, 2025
Updated review

My first experience with shipping was not ideal. But the company recognized the issue and gave me a discount code to make it right. I proceeded to place another order and my order arrived quickly with the right products.

Date of experience: December 12, 2025

Love the product but it took forever to get here

Date of experience: November 26, 2025
California
1 review
0 helpful votes
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Top Tier Shapewear
December 22, 2025
Updated review

Im a returning customer. Every piece I've purchased has exceeded my expectations. Also the customer service is top tier as well. They stand by their product and go above and beyond for their customers.

Date of experience: December 12, 2025

Amazing shape wear and excellent customer service!
December 10, 2025
Previous review

Im a returning customer. I needed to exchange my last piece i ordered. And they did just that. No questions asked. Shipped me a new size immediately. And the shape wear is great quality and comfortable.

Date of experience: November 30, 2025
North Carolina
1 review
0 helpful votes
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Greatest Feeling Ever
December 22, 2025
Updated review

The bras that I purchased fit so perfect. I was able to go about my day without having to adjusting, and that was a great feeling.

Date of experience: December 12, 2025

So easy and affordable!
December 9, 2025
Previous review

So easy and affordable!

Date of experience: November 29, 2025
Georgia
1 review
0 helpful votes
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Very unique product
December 22, 2025
Updated review

My experience with my product has been the best! I have achieved a house glass figure from wearing this waste trainer I seen results instantly in just a few weeks! Don't think about purchasing just do it you will not regret it!

Date of experience: December 12, 2025

This product actually works and make you look amazing! I highly recommend!

Date of experience: November 29, 2025
Illinois
1 review
0 helpful votes
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Size Chart is Incorrect
December 22, 2025

After going off the size chart, I received my (4) items and they did not fit. Trying to return the items is a hassle. Not being able to speak with someone is annoying because I have to keep going back and forth through emails. Also, they keep wanting me to complete surveys every time I ask a question regarding my return.
Items look like they may fit nice if you have the correct size, but I do not want to bother with the hassle of returning and reordering. Just want a refund.

Date of experience: December 12, 2025