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Shapellx

Overview

Shapellx has a rating of 4.4 stars from 3,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapellx most frequently mention customer service, shopping experience and good quality. Shapellx ranks 3rd among Lingerie sites.

service
856
value
30
shipping
32
returns
27
quality
3,491
This company responds to reviews on average within 4 days

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19,595 reviews
How would you rate Shapellx?
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Washington
1 review
0 helpful votes
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Great service
March 25, 2025

Customer service was excellent I had read so many bad reviews but for me they were nice and responded swiftly to answer my questions and help me understand the process. I love my jumpsuit it fit very well and it's just as described... Thank you!

Date of experience: March 15, 2025
Maryland
1 review
0 helpful votes
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Love it
March 30, 2025

My experience with Shapellx's has always and will continue to be phenomenal. I trust this company more than others (Who shall not be named). The delivery is always on time with no problems at all. I will continue to buy products from here. Question: Do guys ever think about making your own Sweat Cream?

Date of experience: March 20, 2025
Kentucky
1 review
0 helpful votes
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It was fine
March 30, 2025

The product is good but I'm getting really aggravated by every company expecting that I give a review for every single product I receive. Not to mention asking for reviews on customer service is I email with a representative. Seriously, this culture of expectations of a review has gotten way out of hand.
There. There's your demanded review.

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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Glad I Finally did an order!
April 29, 2025

I had to do an exchange because I got the wrong size. I was able to do my exchange with speed and ease! I tried my shape-wear on with my outfits I am wearing for my birthday weekend and I felt so comfortable, so well put together, so snatched and so confident! I Definitely will be repurchasing!

Date of experience: April 19, 2025
Alabama
1 review
0 helpful votes
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Amazing, but I wished I sized up
April 5, 2025

I am 5'3 280. I got the size 2x because I'd seen WAY bigger women than me get a 2x and that's where I made my mistake. I carry most my weight in my tummy so after a few hours the material rolled under my tummy, insinuating my hanging belly. Overall beautiful and comfortable dress. 10/10 would recommend

Date of experience: March 26, 2025
Minnesota
1 review
0 helpful votes
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Poetically Speaking
April 24, 2025

In another life time, with a larger size maybe, but the one i have is too small. It goes up, but doesn't fit my body/shape how I prefer, and didn't clasp completely nor zip. I need to lose weight. Until then, I'll buy a larger size, because the material was perfect, didn't roll, cut, nor hurt. I kept it on for 2 hours (one of which I was on stage, and on camera), and the clasp that did close, held on like a "G" 🤣

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
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Bra Support
April 20, 2025

I lI really love the bra I bought because it smooths out my upper body, including my back and sides. The only drawback is that I wish I had ordered a size up. Since then, I've ordered two more bras in a larger size, but my order hasn't been delivered as quickly as my last one.

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
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Waiting to hear back from customer service
April 21, 2025

I ordered online and the promotion was 20% off first time shoppers. Contacted order support and told them that I didn't receive my 20% off when I made my first purchase and the contact specialist, emailed me back saying send her my order confirmation number and she will look over it and give me the 20%. I still haven't heard back from anyone. I've emailed three times since then …. Still no answer.

Date of experience: April 11, 2025
Tennessee
1 review
0 helpful votes
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Unsure of how well it works
May 1, 2025

I did receive it in a reasonable amount of time. The issue I have is that I went by the sizing chart online, but it does not fit. So unfortunately, I do not know how well the shaper works. I don't know if there is still time to send it back and get the next size up.

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
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Sweat vest
April 16, 2025

The sweat vest is great!
The mystery box item did not impress me, it did not fit like I expected it too. Too tight, too short but I can't return it because in the craziness of trying to get it off the sticker liner came off which means it is no longer a returnable item.

Date of experience: April 6, 2025
Washington
2 reviews
0 helpful votes
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Women's underwear shape wear
April 12, 2025

The best women's underwear at Shapellx. The built-in stretch technology molds to your sizes it fits and stretches with you but is very tight and strong, without losing its elasticity I'm 200 lbs 5'9 in height it held me in for 13 hours. Whew long day

Date of experience: April 2, 2025
Pennsylvania
1 review
0 helpful votes
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Amazing product/ Delivery issues always
April 25, 2025

This is my third order from shapelx and each time my order is lost and I have to call and track which is super annoying because their isn't anyone to speak to as far as customer service 😑 so there is the dreaded emailing back and forth waiting for responses needless to say it does get rectified eventually. But just needs a better way for consumers to handle mishaps in the return and delivery process it's such a hassle which somewhat deters me from ordering from this brand. But with that being said their products / shapewear is absolutely awesome, I am no stranger to shapewear/ fajas as I have had surgery in the past and am somewhat a slight expert or so I'd like to think lol, it's comfortable and shapes your body just right. If you've had surgery in any area there is a product for you for my lipo 360 bbl girls the non compression butt lifting in that are is the best..

Date of experience: April 15, 2025
Michigan
1 review
0 helpful votes
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Not as good as advertised.
April 25, 2025

The shapewear does not hold up in the back as advertised. I wear a Large and had to keep adjusting the back of my shapewear as it kept slipping down. I was a bit frustrated at this as the commercials states that their product absolutely does not slip down in the back.

Date of experience: April 15, 2025
Florida
1 review
0 helpful votes
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Good product
March 31, 2025

I like the shapewear. It can be seen slightly under thin material. It's not a hassle free return as advertised and it's definitely not free returns. Which is why I don't plan on ordering from this site again!

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
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It's okay.
April 16, 2025

Was just looking for supportive panties to wear whenever I want a little support. If I pull them up to my bra, it exposes some ugliness. IFKYK. If I cover the ugliness, I have a muffin top in front and back and it wants to roll.

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
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I need to return my item
April 10, 2025

No one is contacting me on how to return my item. My item is to small and I really need to return it. So I pray someone contact me so I can return this item immediately. This is not a good look for people to spend their money and do not have a way to contact someone after their purchase. Please help!

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2025
Florida
1 review
0 helpful votes
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Best bras ever!
April 8, 2025

I have probably tried ten different brands of bras to find ones that look good, are comfortable, and fit well. I finally found them on Shapellx. The amazing bras provide great support and, even though the ones I bought are long line bras, I wear them all day and they are never uncomfortable.

Date of experience: March 29, 2025
Virginia
1 review
0 helpful votes
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Not what I expected
March 31, 2025

Im truly disappointed in my purchase and wish I could return. First, the delivery was over a week late, after several guarantees that I would receive my order by Feb. 28th...didn't receive on time as promised. Furthermore, the garment was not at all what I expected and did not fit, very very disappointed.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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AT SIXTY I NEVA!
April 14, 2025

My shape wear is comfortable convient everything I manifest in a great fit an easy bathroom access the zipper an clips holds my gut securely in every piece is hiding I live the hold the fabric the texture. I will be order again in the future it's worth my money. I appreciate you shapeLLX.

Date of experience: April 4, 2025
Virginia
1 review
0 helpful votes
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Very satisfied with this product
April 22, 2025

Bought shapellx at the recommendation of a salesperson where I bought a formal gown Very happy with the look, and it was more comfortable than other brands I have tried

Date of experience: April 12, 2025