business logo of Shapellx

Shapellx

Overview

Shapellx has a rating of 4.4 stars from 3,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapellx most frequently mention customer service, shopping experience and good quality. Shapellx ranks 3rd among Lingerie sites.

service
856
value
30
shipping
32
returns
27
quality
3,491
This company responds to reviews on average within 4 days

Instant Feedback

19,595 reviews
How would you rate Shapellx?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow brenda c.
Unfollow brenda c.
Send Message
Share Review
Report Review

Size Matters
April 27, 2025

Customer service, delivery of product, value and product guality were very good. I have an issue with the bra sizing. I ordered a 44DDD and it was way too small. I remeasured to ensure I ordered the right size, which I did. The 44DD/DDD which I recieved was not the right size for me. Usually DDD/F is associated together. I do not recommend this bra for its sizing is off.

Date of experience: April 17, 2025
Pennsylvania
1 review
0 helpful votes
Follow Cynthia H.
Unfollow Cynthia H.
Send Message
Share Review
Report Review

Quick turnaround for exchangei
March 16, 2025

The shorts fot great even though i am a 2X. I ordered a 3X because in past orders items like this were really too tight. The jumpsuit, size 2X was too small. Couldn't even get it over my hips. I am a true 2X. So why don't Shapellx bottoms fit. Once I get 3x in shorts or leggings it's smooth sailing

Date of experience: March 30, 2025
Maryland
1 review
0 helpful votes
Follow Monique K.
Unfollow Monique K.
Send Message
Share Review
Report Review

Great product, runs small
April 15, 2025

Product is good quality and will work well in the proper size. It runs a bit small. I have ordered a small in the past for different shape wear but will need to size up.

Date of experience: April 5, 2025
Canada
1 review
0 helpful votes
Follow Heather M.
Unfollow Heather M.
Send Message
Share Review
Report Review

Customer service could be better
March 30, 2025

I emailed for a return or exchange, and was sent a link to review the wrap I bought, and to pick out a new one. We'll the link didnt work and no one has contacted me back since then. This was 3 weeks ago.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2025
Illinois
1 review
0 helpful votes
Follow Lacrecia A.
Unfollow Lacrecia A.
Send Message
Share Review
Report Review

Love the shape wear and its very comfortable.
April 3, 2025

From Ordering to receiving the shape wear was very good and all question was answered. My only issue is that the zipper broken in between the legs, its like is slides off track and wont zip.

Date of experience: March 27, 2025
Maine
1 review
0 helpful votes
Follow Tawanda E.
Unfollow Tawanda E.
Send Message
Share Review
Report Review

Not what I expected
April 16, 2025

I may have bought the wrong size because it rolls down in the back and pokes me in the back and side I was able to pull it up with little effort but after about 45 minutes I had to yak it off

Date of experience: April 6, 2025
Illinois
1 review
0 helpful votes
Follow Ms F.
Unfollow Ms F.
Send Message
Share Review
Report Review

Great Shaper
April 5, 2025

I absolutely love this shape wear it does what it's supposed to do. I had a little mishap with it but it was resolved quickly. Outstanding customer service.

Date of experience: March 26, 2025
Washington
1 review
0 helpful votes
Follow Anna M.
Unfollow Anna M.
Send Message
Share Review
Report Review

Disappointed
March 15, 2025

Maybe I just got the wrong size but I went off size chart. Top kept rolling down, had to adjust it all day. Was uncomfortable and couldn't wait to take it off at end of day. I will say I do really like the clasp and zipper. I felt very supported and it was easy and fast to undo. But overall disappointed

Date of experience: March 5, 2025
Tennessee
1 review
0 helpful votes
Follow Dominique R.
Unfollow Dominique R.
Send Message
Share Review
Report Review

Runs smaller
April 16, 2025

I ordered my pieces according to my size and the sizing chart but they didn't fit when I received them. They fit way smaller than expected so I would suggest sizing up.

Date of experience: April 6, 2025
California
1 review
0 helpful votes
Follow Cho K.
Unfollow Cho K.
Send Message
Share Review
Report Review

Perfect for prom!
March 27, 2025

I was worried at first about sizing since I measured an XS, but it fits perfectly! My suit is also super comfortable, which is much appreciated and particularly surprising given I am trans.

Date of experience: March 17, 2025
New Jersey
1 review
0 helpful votes
Follow Krystal S.
Unfollow Krystal S.
Send Message
Share Review
Report Review

Bathing suit
April 16, 2025

Love love LOVE this bathing suit! It does exactly what the ads say. Shappellx is hands down the best shape wear. I own multiple items. Never disappoints!

Date of experience: April 6, 2025
District of Columbia
1 review
0 helpful votes
Follow Arvonia H.
Unfollow Arvonia H.
Send Message
Share Review
Report Review

First timer
April 15, 2025

Very comfortable, great bathroom access, but not sure if it should be alittle tighter. It was really easy to put on and I wanted my stomach pulled in alittle more

Date of experience: March 22, 2025
Texas
1 review
0 helpful votes
Follow Angel D.
Unfollow Angel D.
Send Message
Share Review
Report Review

Great Product!
April 19, 2025

I got an XL and should have sized down since I'm on my weightloss journey. But it's a comfortable wear under casual clothes when you don't want to be girdled up.

Date of experience: April 9, 2025
Michigan
1 review
0 helpful votes
Follow Robin W.
Unfollow Robin W.
Send Message
Share Review
Report Review

Shapewear#53
April 18, 2025

Best shape wear and very confrontable once you get it on, good support for your back as well. Will purchase the bra and the brown shapewear with the straps so far it doesn't roll.

Date of experience: April 8, 2025
Georgia
1 review
0 helpful votes
Follow Cleo B.
Unfollow Cleo B.
Send Message
Share Review
Report Review

Return Process
March 13, 2025
Updated review

The return process is too much of a hassle. I wanted to exchange a product from my February 7th order and I still have yet to hear from customer service for assistance. Good product. Bad return processes.

Date of experience: March 3, 2025

I wasn't sure what size to order
November 17, 2024
Previous review

I wasn't sure what size to order

Date of experience: November 7, 2024
Georgia
1 review
0 helpful votes
Follow Paola B.
Unfollow Paola B.
Send Message
Share Review
Report Review

1st order was wrong 2nd order was corrected
April 5, 2025

I rated 3 stars. As a first time customer the first impression was not good. I placed an order for two items, a bra and a shapewear. The order was recieved, the bra I ordered is amazing. Fits like a glove and love how it shapes my chest and back area. Bra is very comfortable. As for the ShapeLLX wear. The shapewear received was NOT the item, it wasn't even the brand. Furthermore the item was covered in human and animal hair, disgusting. I took pictures of it and emailed ShapeLLX of the erroneous order. I received a response and a replacement was sent. This time being the correct order. I am happy the issue was resolved and the item received was correct. Thank you for the replacement.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2025
Georgia
1 review
0 helpful votes
Follow Irish D.
Unfollow Irish D.
Send Message
Share Review
Report Review

Wedding dress shaped wear
April 14, 2025

The shape ware is great material just encourage you to go up one size. If you want to be snatched without the material showing through your clothes this is definitely the shape ware for you ladies

Date of experience: April 4, 2025
Illinois
2 reviews
0 helpful votes
Follow Jewel S.
Unfollow Jewel S.
Send Message
Share Review
Report Review

Why Haven't I Received a Full Refund?
March 11, 2025

I ordered 3 items. All 3 arrived together. I immediately returned all 3 items at the same time in the same package. I received an email confirming a credit for only one item. I inquired about the full refund for the other 2 items and have not gotten a response. Please let me know when I can expect my full refund.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2025
Washington
1 review
0 helpful votes
Follow Felecia C.
Unfollow Felecia C.
Send Message
Share Review
Report Review

Very good
March 10, 2025

I love the shape, perfect fit, but my crotch zipper broke on the first try on. These thighs and hips are to thick for a zipper. I wish you made it without the zipper. I am trying to decide should I wear it like that or return it. I do love the material and fit.

Date of experience: February 28, 2025
Louisiana
1 review
0 helpful votes
Follow J Ella W.
Unfollow J Ella W.
Send Message
Share Review
Report Review

I actually purchased the wrong item but customer service responded promptly, they both look nice, I've worn the shorts and had some roll at the top of the shorts.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2025