On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Unfortunately I've had to return the Shapellx garment as it didn't fit. Apart from that it was superb quality. I would definitely shop with this company again.
My experience was Great everything went well I received my order in a timely manner and I will definitely be ordering from you guys again in the future
When I receive my order it was to small I sent it back and haven't received my refund
It was quite easy to fit into it, I wear size medium but I went up a size to a large and it was perfect. Thank you so much.
I truly love everything about it the lift the compression I started with 2x just ordered a 1x it's hard finding the right product for plus size but yall came through for me thanks
I ordered two different sizes, one for me and the other for my daughter. This product is the most comfortable I have ever had, this is the most true to, no roll downs, no roll ups, no pinching. I feel this one has been the best of all and I have over 20 of your product.
These are true seamless underwear the best I've had in a long time could even be the skims dupe for lesser price equal quality. No more panty lines! I will be ordering more from this site.
I was skeptical but ordered anyway based on FB reviews I was seeing. Well, let me tell you… this shaper is the truth. I put on the shaper and felt like the old me. My waist was snatched. I am going thru menopause and have put on quite a bit of weight in the mid section. Putting on the shaper gave me my curves backs. I haven't been excited about putting on clothes in a while but now…
PERFECT! You need this in your life 🙂 fits very well and seamless under clothes
Excellent experience and thank you for the wonderful customer service
Ima size medium but since I'm just starting I didn't want to risk so I got a size up and i loved it fits perfectly.
It fits well and comfortable it was a good experience
There was nothing in particular about the service, it was regular shopping experience
My experience with customer service was good, but I was very disappointed both times when I received my shapellx, neither of them snatched my stomach flat like I saw in the ads that convinced me to buy it,all size women getting flat stomachs, but not me.So I looked at the page and you have different kinds of pressure,mild, light,firm.Well I only was there for what I saw in all those different ads 2 tries and I never got it.
I was really excited to receive my shaper I tried it on and disappointed that the torso part was too short.
I have 3 different pieces of Shapellx I love the high waisted designs on them and loving the snatch that it gives I have lower stomach hangover due to past surgeries that part isn't included in the snatched support that is given to the waist area and when wearing the thong the hangover is all out yes the waist area looks wonderful but the stomach area.no as we all know every dress and pants you can't wear without a thong so please consider my request for the women with lower hangover...
PS considering making a high waisted snatch corset style Shapellx piece for all women
Answer: They are legit. I purchased from them. The item was as described and is excellent quality