business logo of Shapellx

ShapellxReviews 11,702

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey star
grey star
grey star
grey star
grey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,587
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

Instant Feedback

27,466 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Teressa U.
Unfollow Teressa U.
Share Review
Report Review

Love it
October 15, 2021

Just placed an order. Can't wait for it to arrive!

Date of experience: October 15, 2021
Massachusetts
2 reviews
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

Best waist trainer
October 15, 2021

Love love love this waist trainer! Such great material

Date of experience: October 15, 2021
Georgia
1 review
0 helpful votes
Follow Andreka J.
Unfollow Andreka J.
Share Review
Report Review

Works but
November 14, 2021

The shopping was ok it was the shipping that I'm not getting then I realized that the piece was coming from cross seas and not USA. I really thought that it was coming from Amercia. But overall experience with shapellx has been good.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 15, 2021
Georgia
1 review
0 helpful votes
Follow LaShay R.
Unfollow LaShay R.
Share Review
Report Review

So many choices... I loved everything. Will be shopping again soon!

Date of experience: October 15, 2021
District of Columbia
1 review
0 helpful votes
Follow Sherron O.
Unfollow Sherron O.
Share Review
Report Review

Somewhat Surprised
October 15, 2021

Quick easy and to the point! The site was easy to use, the products were easy to find and it made shopping a breeze.

Date of experience: October 15, 2021
New York
1 review
0 helpful votes
Follow Sharice S.
Unfollow Sharice S.
Share Review
Report Review

A must have!
October 15, 2021

Loved it! Very easy without ads or prompts. Quick responses when I'm need of answers.

Date of experience: October 15, 2021
California
1 review
0 helpful votes
Follow Wendy N.
Unfollow Wendy N.
Share Review
Report Review

Best shape wear
October 14, 2021

Quick and easy very professional received product really quick

Date of experience: October 14, 2021
Georgia
1 review
0 helpful votes
Follow Tiajuana N.
Unfollow Tiajuana N.
Share Review
Report Review

Great again just wish the wrap was thinner and a little more flexible.

Date of experience: October 14, 2021
Michigan
2 reviews
0 helpful votes
Follow Novellan Q.
Unfollow Novellan Q.
Share Review
Report Review

Love it
October 13, 2021

Easy fast convenient I found just what I was looking for

Date of experience: October 13, 2021
Canada
1 review
0 helpful votes
Follow Lolade L.
Unfollow Lolade L.
Share Review
Report Review

Awesome website
October 15, 2021

Help me to create my professional resume to get the job done, amazing website keep it up plus good customer service reps too

Date of experience: October 13, 2021
Alabama
1 review
0 helpful votes
Follow Priscillia E.
Unfollow Priscillia E.
Share Review
Report Review

Great
October 12, 2021

Love the order process and I love the way it fits well does not roll

Date of experience: October 12, 2021
Georgia
1 review
0 helpful votes
Follow Monelle N.
Unfollow Monelle N.
Share Review
Report Review

Shopping experience
October 11, 2021

The overall purchasing/ shopping experience was good. I received the order in a timely manor and it was exactly what was advertised. As far as the product doing what was advertised, that's another problem. It actually made my stomach look fatter.

Date of experience: October 11, 2021
Texas
2 reviews
7 helpful votes
Follow SHARDAY C.
Unfollow SHARDAY C.
Share Review
Report Review

Awesome true larger sizes.
October 9, 2021

Really good options will try it again thanks for the great size options.

Date of experience: October 9, 2021
Florida
1 review
0 helpful votes
Follow Mesha R.
Unfollow Mesha R.
Share Review
Report Review

Worth every penny!
October 8, 2021

I was so nervous about it not fitting but baabbyyy it grabs everything and gave me the shape I wanted I loved it

Date of experience: October 8, 2021
North Carolina
1 review
0 helpful votes
Follow Kirsten H.
Unfollow Kirsten H.
Share Review
Report Review

Not liking the wrap band
October 8, 2021

The product had a horrible smell. I had to wash it twice to get the smell out. And when you put the wrap on it starts to roll down after a few minutes of wearing it.

Date of experience: October 8, 2021
Idaho
1 review
0 helpful votes
Follow Brenda K.
Unfollow Brenda K.
Share Review
Report Review

Good quality
October 7, 2021

Love quality great material fit well exactly what i wanted

Date of experience: October 7, 2021
Texas
1 review
0 helpful votes
Follow Brandy K.
Unfollow Brandy K.
Share Review
Report Review

Great
October 7, 2021

Great so far. I will see how the product works when I receive it. I'm excited!

Date of experience: October 7, 2021
Mississippi
3 reviews
0 helpful votes
Follow brendafayecollins O.
Unfollow brendafayecollins O.
Share Review
Report Review

Great customer service. It came in a timely manner. Tracking was easy also.

Date of experience: October 7, 2021
New York
1 review
0 helpful votes
Follow Leneice I.
Unfollow Leneice I.
Share Review
Report Review

I love my arm garment!
October 5, 2021

Site was easy to navigate! I found what I needed quickly on google.

Date of experience: October 5, 2021
Virginia
1 review
0 helpful votes
Follow Pamela Q.
Unfollow Pamela Q.
Share Review
Report Review

Shapellx
October 4, 2021

Pleasant shopping experience for my first order. I have not worn it yet.

Date of experience: October 4, 2021