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ShapellxReviews 11,699

4.5

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,587
value
44
shipping
47
quality
3,453
This company responds to reviews on average within 1 day

Instant Feedback

27,462 reviews

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Ohio
1 review
0 helpful votes
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Very satisfied with product
October 4, 2021
Updated review

Lots of products to chose from products are very good. Thank you

Date of experience: October 4, 2021

I like to explore new products for weight loss
September 10, 2021
Previous review

I like to explore new products for weight loss.

Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
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Great shapewear
October 4, 2021

Overall pretty good shopping experience along with satisfied products.

Date of experience: October 4, 2021
Canada
1 review
0 helpful votes
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Happy customer
November 3, 2021

It would be nice to have shop pay available for ones living outside the US as well.

Date of experience: October 4, 2021
Indiana
2 reviews
0 helpful votes
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It was very easy to order but hard to get the right product' I returning it.

Date of experience: October 4, 2021
Colorado
1 review
0 helpful votes
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Pretty good!
October 4, 2021

Could not get it to stay flat under clothes during standing up and sitting down. Hard to get to look evenly snatched on both sides but gets better every time with practice.

Date of experience: October 4, 2021
North Carolina
1 review
0 helpful votes
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Awesome
October 3, 2021

Shopping experience was quick and easy. Received my item quicker than the other belt wrap out there.

Date of experience: October 3, 2021
Texas
4 reviews
0 helpful votes
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Diffidently snatches your waist
October 3, 2021

Quick and easy and products seem very good according to your reviews

Date of experience: October 3, 2021
Alabama
2 reviews
0 helpful votes
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Waist wrap
October 1, 2021

Guaranteed merchandise works for me and great quality

Date of experience: October 1, 2021
New York
2 reviews
0 helpful votes
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Shapelx
October 1, 2021

Great shopping experience, found everything I was looking for.

Date of experience: October 1, 2021
Georgia
1 review
0 helpful votes
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Thank you
September 30, 2021

Thank you. I love it. I love the fit and ease of use.

Date of experience: September 30, 2021
Michigan
2 reviews
0 helpful votes
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Doesn't fit like I thought. Moves a lot
September 30, 2021

Don't fit like I thought it would or like it's pictured not easy to put on and get to stay put

Date of experience: September 30, 2021
Louisiana
1 review
0 helpful votes
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Great
September 30, 2021

Ordering was easy, now waiting to see if it fits. Can't wait

Date of experience: September 30, 2021
Georgia
3 reviews
0 helpful votes
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OMG!
September 29, 2021

I wish there were other shipping options but, I still got my product in a timely manner.

Date of experience: September 29, 2021
Illinois
1 review
0 helpful votes
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I never received product yet
October 29, 2021

I put in a discount code and it was never calculated, I also attempted leaving a message and no one has reached out to me. I liked the products but placing orders were disappointing.

Date of experience: September 29, 2021
Georgia
1 review
0 helpful votes
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I'm enjoying my shaper to the fullest!
September 27, 2021

I love my body shaper! While out shopping I saw two family members and they both ask me if I lost weight? That's because of the shaper that I was wearing at the time. I'm going to order another one soon!

Date of experience: September 27, 2021
Mississippi
1 review
0 helpful votes
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Good
September 26, 2021

Thank you very much. Was okay with the product that came

Date of experience: September 26, 2021
California
1 review
0 helpful votes
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Got my package
September 26, 2021

I've ordered twice from here and never had any problems.

Date of experience: September 26, 2021
Texas
1 review
0 helpful votes
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Never again
October 26, 2021

This items are not of good quality very thin and cheap and they run 2 to 3 sizes small...

Ice never spent so much for these types of items and got this type of garbage in return

This was total waste of money...

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Illinois
1 review
0 helpful votes
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Customer Service Awesome!
September 26, 2021

Fast, Easy, convenient, affordable and customer service was amazing. Product material is ni ot the best. Definitely could be better for the price.

Date of experience: September 26, 2021
Minnesota
1 review
0 helpful votes
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Awesome Products
September 25, 2021

I've never had an issue with ordering from you guys!

Date of experience: September 25, 2021