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The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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Love love love it! Shipping was fast and well packaged.
This is the 2nd purchase I make from the website and it is a very easy process. If you are debating with the size they do have a size chárt you can go by. I am typically a medium but I did order a small and it is awesome!
Great products and prices! There's also a lot of variety to choose from. Every garment I have is comfortable and fits perfectly!
Easy access to the website, a small 10% discount, and very good promotions on social media influenced me to buy PowerConceal Full Body Tummy Control Shapewear. But the product was very disappointing. I ordered the correct size according to your guidelines but I could not get the product over my hips!. I have returned it. You do not get the shipping and the taxes you paid refunded to you and you may have to pat a restocking fee.
Easy access to the website, a small 10% discount, and very good promotions on social media influenced me to buy. Now the product will have to impress me.
It was pretty easy and getting a free shaper out of it was a bonus I didn't expect! Also the shapers just give me that extra support, sexy feeling, and comfort all at once. It makes everything look sleek!
I love the products on this site. Can't wait to try what I bought on. But it will certainly be a while before I purchase anything else. The price are a little high but I will be back if I like the purchase I bought today. I finally received my order. I love this shapewear it holds you in all the right places. The side zipper not showing is a plus n with the hooks for extra hold. Love it. But the ONLY complaint I have is you can not wear this shapewear with pants because the bands on the leg shows through your clothes. I tried it with a bunch of my pants n you can definitely see the band on the leg.
Happy with the price of the item I purchased. The belt itself is beautiful but it's too big. I bought an XL, I wish it was a L. It not returnable that's why I couldn't send it back.
I ORDERED A MED SIZE BECAUSE I WEAR 5. TO 7 JUNIOR SIZE PANTS AND I CAN'T GET ONE OF THEM OVER MY HIPS.
I'm keeping my fingers crossed that they fit well.
You guy's have been Awesome. Exchanging item was so easy. I appreciate all you've done for me what an Awesome Company. Definitely recommending you to Friends. Thank you so much on quick Process.
When I put on Shapellx it made my body into a perfect hourglass it extenuated all my features. It gave me the perfect Coke bottle shape.
I have not received my product. I keep getting emails stating that you dont have the brown one. I wanted the brown but if you're out of stock then I will take the black one.
Easy site navigation. Will be interesting to see how quickly the item ordered arrives
Everything has been easy and great! Ordering is easy and turn around on order delivery is great.
Easy to find what I wanted. Great options looking forward to seeing the product.
So excited to try it. Put it on and then put on a dress I purchased two years ago.
I had a pleasant experience shopping with Shapellx! One of the things I ordered was sold out, customer service helped me out immediately!
I received in the mail try it on. And realized I should have brought a size bigger. I just decided to keep it.
The prices were better than lesser products. Lots to choose from to fit just about any person, need or situation
It didn't allow me to add a discount that was being offered.
Overall, the customer service was up to par.
I was initially informed that one of the items I ordered was not available, but when I asked for a refund, I was told that both items I ordered became available. Whoever was messaging me did have a quick turnaround in responding to my messages.
I was disappointed that the size XXL that I normally fit into did not fit so now I have a product I won't be able to use.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.