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ShapellxReviews 4,320

4.1

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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
864
value
41
shipping
44
quality
3,478
This company responds to reviews on average within 4 days

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19,782 reviews

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New Jersey
1 review
0 helpful votes
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Best shaperwear
October 16, 2022

Love love love it! Shipping was fast and well packaged.

Date of experience: October 16, 2022
Colorado
1 review
0 helpful votes
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In love!
October 16, 2022

This is the 2nd purchase I make from the website and it is a very easy process. If you are debating with the size they do have a size chárt you can go by. I am typically a medium but I did order a small and it is awesome!

Date of experience: October 16, 2022
Georgia
1 review
0 helpful votes
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Best all around shapewear!
October 16, 2022

Great products and prices! There's also a lot of variety to choose from. Every garment I have is comfortable and fits perfectly!

Date of experience: October 16, 2022
Maryland
1 review
0 helpful votes
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WAY TOO SMALL!
November 13, 2022
Updated review

Easy access to the website, a small 10% discount, and very good promotions on social media influenced me to buy PowerConceal Full Body Tummy Control Shapewear. But the product was very disappointing. I ordered the correct size according to your guidelines but I could not get the product over my hips!. I have returned it. You do not get the shipping and the taxes you paid refunded to you and you may have to pat a restocking fee.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2022

Easy access to the website, a small 10% discount, and...
September 23, 2022
Previous review

Easy access to the website, a small 10% discount, and very good promotions on social media influenced me to buy. Now the product will have to impress me.

Date of experience: September 23, 2022
New Jersey
1 review
0 helpful votes
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Shaping and Fab
October 14, 2022

It was pretty easy and getting a free shaper out of it was a bonus I didn't expect! Also the shapers just give me that extra support, sexy feeling, and comfort all at once. It makes everything look sleek!

Date of experience: October 14, 2022
Tennessee
2 reviews
0 helpful votes
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I love the shapewear
October 13, 2022

I love the products on this site. Can't wait to try what I bought on. But it will certainly be a while before I purchase anything else. The price are a little high but I will be back if I like the purchase I bought today. I finally received my order. I love this shapewear it holds you in all the right places. The side zipper not showing is a plus n with the hooks for extra hold. Love it. But the ONLY complaint I have is you can not wear this shapewear with pants because the bands on the leg shows through your clothes. I tried it with a bunch of my pants n you can definitely see the band on the leg.

Date of experience: October 13, 2022
Texas
1 review
0 helpful votes
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Too Big
October 13, 2022

Happy with the price of the item I purchased. The belt itself is beautiful but it's too big. I bought an XL, I wish it was a L. It not returnable that's why I couldn't send it back.

Date of experience: October 13, 2022
Tennessee
1 review
0 helpful votes
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The sizes were not correct for me.
November 12, 2022
Updated review

I ORDERED A MED SIZE BECAUSE I WEAR 5. TO 7 JUNIOR SIZE PANTS AND I CAN'T GET ONE OF THEM OVER MY HIPS.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 13, 2022

I'm keeping my fingers crossed that they fit well
September 22, 2022
Previous review

I'm keeping my fingers crossed that they fit well.

Date of experience: September 22, 2022
Connecticut
1 review
0 helpful votes
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Love it
October 13, 2022

I have been seeking a site for large sized women, I think I have found it

Date of experience: October 13, 2022
Florida
1 review
0 helpful votes
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Excited just recieved
October 12, 2022

You guy's have been Awesome. Exchanging item was so easy. I appreciate all you've done for me what an Awesome Company. Definitely recommending you to Friends. Thank you so much on quick Process.

Date of experience: October 12, 2022
California
1 review
0 helpful votes
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Simply amazing
October 10, 2022

When I put on Shapellx it made my body into a perfect hourglass it extenuated all my features. It gave me the perfect Coke bottle shape.

Date of experience: October 10, 2022
California
1 review
0 helpful votes
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Have not received product
November 8, 2022

I have not received my product. I keep getting emails stating that you dont have the brown one. I wanted the brown but if you're out of stock then I will take the black one.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 9, 2022
Kansas
1 review
0 helpful votes
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A Product That Works!
October 9, 2022

Easy site navigation. Will be interesting to see how quickly the item ordered arrives

Date of experience: October 9, 2022
Texas
1 review
0 helpful votes
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Outstanding Product and Fit
October 8, 2022

Everything has been easy and great! Ordering is easy and turn around on order delivery is great.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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Great product, a little expensive
October 8, 2022

Easy to find what I wanted. Great options looking forward to seeing the product.

Date of experience: October 8, 2022
California
2 reviews
0 helpful votes
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Favorite dress
October 7, 2022

So excited to try it. Put it on and then put on a dress I purchased two years ago.

Date of experience: October 7, 2022
California
1 review
0 helpful votes
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Best Shapewear Ever
October 7, 2022

I had a pleasant experience shopping with Shapellx! One of the things I ordered was sold out, customer service helped me out immediately!

Date of experience: October 7, 2022
Texas
1 review
0 helpful votes
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I received in the mail try it on. And realized I should have brought a size bigger. I just decided to keep it.

Date of experience: October 7, 2022
New York
1 review
0 helpful votes
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Glad I gave it a try
October 6, 2022
Updated review

The prices were better than lesser products. Lots to choose from to fit just about any person, need or situation

Date of experience: October 6, 2022

Great prices and deals
September 14, 2022
Previous review

Great prices and deals.

Date of experience: September 14, 2022
Ohio
1 review
0 helpful votes
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It was and wasn't what I expected.
October 4, 2022

It didn't allow me to add a discount that was being offered.

Overall, the customer service was up to par.

I was initially informed that one of the items I ordered was not available, but when I asked for a refund, I was told that both items I ordered became available. Whoever was messaging me did have a quick turnaround in responding to my messages.

I was disappointed that the size XXL that I normally fit into did not fit so now I have a product I won't be able to use.

Date of experience: October 4, 2022

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.