Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love your products but I think I was sent the wrong size in the last body shaper I ordered. I ordered an 3x/4x but it looks really small.
Fast and professional one thing I love the mail person made sure for a min so I can get to the door to get my things
We appreciate you doing that, Laketa. And we're so happy that we're able to give you exemplary service. Please, if you need any assistance, feel free to send us a DM using this link. https://www.facebook.com/Shapellxofficial
The item is good but I saw that the item goes little high waist but mine not.
This just made our hearts flutter, Sandra. Thank you for sharing this love lots!
Excellent product and service. I will buy more in the future
This just makes our hearts sing, Tabitha! Thank you for sharing this, and we look forward on your next purchase.
Perfect fit as described will buy again. Fast shipping
This truly warms our hearts, Carmelita. Thank you for sharing your input and stay amazing!
Thank you so much for replacing my size! Great experience!
This truly warms our hearts, Dominique. Thank you for sharing your input and stay amazing!
Love the quality, the fit and the shaping. Very comfortable to be in most of the day
Yasss, Joseline! Thanks for sharing your input and stay awesome, boo!
Butt lift, yes. Back fat very exposed and even more prominent, yes. Unless you have absolutely NO back fat, you will need another shaper to try to smooth your back.
Exactly what I ordered for my wife good quality my wife loves it
Wow! Nice to see a husband making her wife happy! Thanks, sharmeka!
4 stars because the product color I originally ordered wasn't in stock after purchasing it. Just bought my 4th product from them and I'm completely satisfied with the way they fit. The fact that it's thin material in all the right places like the butt and hips make it so much more comfortable to use under clothes. And gives me a glass hour shape, plus It doesn't make me like a stuffed potato like other garments.
Thanks for sharing such thorough feedback, Raquel! We'll let the brand know about this and hope to see you again on your next purchase!
I did not think I was going to like it, it was a very risky purchase for me, and the truth is I really liked that soon I will order another.
Thanks for sharing such a thorough feedback, Ofelia! We'll let the brand know about this and hope to see you again on your next purchase!
I love this product will be ordering again, fits great no lumps or bumps. Lol
That's perfect, ANNELLA! Thank you so much for sharing this. All love!
This is the first shaper that I have ever purchased. I was skeptical at first but now I am glad I purchased it. For the most part, it did smooth me out and enhanced my $#*! (love that part). It's a tight fit but not uncomfortable. On first try, I had to have my daughter help my with buttoning it up. The one thing I didn't like was depending on what type of dress you wear, you can see some of the seems like the front zipper part and the butt seems. Otherwise I like it.
Thanks for sharing such a thorough feedback, Valencia! We'll let the brand know about this~
This is the most comfortable shapewear I've ever purchased. It really smooths me out when I wear my sundresses. I just had a baby and was really self conscious about wearing sundresses. This shapewear has given me confidence to wear my favorite summertime outfit again.
Thank you
This truly warms our hearts, Monique. Thank you for sharing your input and stay amazing!
Absolutely love, love, love this garment. It's a must have. I wore it all day two days in a row and it made my clothes look so much better. My butt was lifted as if I had work on it and it was all natural. I ordered a second one. Now I'll have one in black and in beige. Will definitely continue to buy more from this company. Great turn around time as well. Must have!
That's perfect, Lydia! Thank you so much for sharing this. All love!
This was my first time purchasing shape wear so I should have ordered a size up. It does fit well once I get it on. I will be purchasing more in the future.
This truly warms our hearts, Lynette. Thank you for sharing your input and stay amazing!
Horrible product, straps are in the way of the bra, zipper on crotch too far back, and the support is minimal! For the price on this item I expected somewhat of support!
So sorry about that, Efigenia and we'll let the team know about this. But for us to turn this around, send us a DM so we can quickly sort thing out.
Runs very very small and after paying 75 dollars i have to pay to send it back. Looking forward to my refund and i will now shop here again.
We’re sorry to hear about your disappointment, Yolanda. No worries, we're here to help you get an exchange until you get your perfect fit. Please send us a DM with your order number and email address.
The shape wear I purchased is good one of the best i have the one thing I wish I did was purchased a second size down
Yassss! Thank you so much for the love, LaShanda. If you need further help, we're just a DM away.
Xcellent, I'm very satisfied with my purchase, I'm considering going down a size and get the one with the side zipper
This just makes our hearts sing, Kia! Thank you for sharing this, and we look forward on your next purchase.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Worry not, Tyrone! Our Fit Experts will help you get the right size, style or brand! Send your order details here: https://www.facebook.com/Shapellxofficial so we can work on your exchange.