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ShapellxReviews 4,320

4.1

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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
864
value
41
shipping
44
quality
3,478
This company responds to reviews on average within 4 days

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19,782 reviews

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Ohio
2 reviews
0 helpful votes
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I should have gone down one size
October 31, 2022

I was afraid of ordering my size per the reviews so I went up a size and it's big but that's okay it still works

Date of experience: October 31, 2022
Oklahoma
1 review
0 helpful votes
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Nice shaper
October 30, 2022

Easy checkout and multiple ways to pay.

Got here faster than something else I ordered long before it.

Date of experience: October 30, 2022
Oregon
1 review
0 helpful votes
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LOVE, LOVE, LOVE
October 29, 2022

Best purchase of the Entire yr. I was kind of Leary about buying a girdle on line but for the price I was unable to pass it by. After I received it I was very impressed by the material. But after I put this sucker on, good lord I was a new slender women with everything in place. All I can say is "BUY IT!"

Date of experience: October 29, 2022
Arizona
1 review
0 helpful votes
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Product is fine
November 28, 2022
Updated review

Slow slow slow... took 2 weeks for the order to even ship out... no good reason was given.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 29, 2022

Good and quick
October 7, 2022
Previous review

Good and quick

Date of experience: October 7, 2022
Georgia
1 review
0 helpful votes
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Shapewear
October 28, 2022

I enjoy wearing my purchases every day. Very comfortable.

Date of experience: October 28, 2022
Texas
1 review
0 helpful votes
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Loved it!
October 26, 2022

Easy to navigate website. Products had pictures and detailed descriptions with customer reviews to gauge satisfaction. Overall really good.

Date of experience: October 26, 2022
Canada
2 reviews
0 helpful votes
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Comfortable
October 25, 2022

Fits great, very comfortable. The strap is so long but really helps pull in the waist.

Date of experience: October 25, 2022
Tennessee
1 review
0 helpful votes
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Lifetime customer
October 25, 2022
Updated review

I am obsessed with this shop! Easy ordering. The size guide always hits the mark. Fast shipping and most importantly, QUALITY merchandise!

Date of experience: October 25, 2022

Always seamless
June 22, 2022
Previous review

Always seamless

Date of experience: June 22, 2022
New Jersey
1 review
0 helpful votes
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Extremely satisfied
October 25, 2022

My shopping experience was easy and the site is very accessible.

Date of experience: October 25, 2022
New York
1 review
0 helpful votes
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Somewhat ok
October 24, 2022

I'm excited to get my products and it was great and easy to Navigate through the process.

Date of experience: October 24, 2022
Texas
1 review
0 helpful votes
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Digs into Shoulders
October 23, 2022

This is a great shaper, however, the straps are very thin and if you are larger than a B cup, they will dig into your shoulders. The "bra" part isn't very supportive, and the legs stay in place mostly, but after a long day of wear, they roll up the thigh. It does smooth and shape well, but I don't recommend this shaper. There are better shapers for less money.

Date of experience: October 23, 2022
Kentucky
1 review
0 helpful votes
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Mehh
October 23, 2022

Not very many options, the backless underwear/bodysuit is not for a truly backless dress. It would also be helpful if the straps were removable and it had clear straps you could switch to versus the solid color. Good shape wear you just can't wear it under tight fitting clothes because of the metal piece in the front (the bra area) or with an actual backless dress.

Date of experience: October 23, 2022
Alabama
1 review
0 helpful votes
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I was a little sad
October 22, 2022

It's was a quick and easy shopping experience but the shaper I ordered did not fit me. I was a little saddened by that.

Date of experience: October 22, 2022
Minnesota
1 review
0 helpful votes
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Snatched..
October 22, 2022

I love mines better get y'all one! First time trying any shaper and I'm happy I chose this one!

Date of experience: October 22, 2022
Canada
1 review
0 helpful votes
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Difficult to reach customer service
November 19, 2022

I have been trying to reach out to your company for a few weeks to see why I was having issues with my cart. Turns out one of the items I had in my cart I could not purchase but there was nothing indicating this. I have reached out by chat box, phone number and email and never got an answer.

Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2022
Massachusetts
1 review
0 helpful votes
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Awesome Shapeware
October 19, 2022

Great selection. So hard to chose from. I can't wait to get my items.

Date of experience: October 19, 2022
New York
2 reviews
0 helpful votes
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Not what I Expected
October 18, 2022

My experience on the website was a positive one. I found and purchased the item with ease.

Date of experience: October 18, 2022
Arkansas
1 review
0 helpful votes
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First time buyer
October 17, 2022

I was happy to find Glad to a shaper in my size to give me support in mid section and support my back.

Date of experience: October 17, 2022
California
1 review
0 helpful votes
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Unbelievably comfortable!
October 17, 2022

Easy browsing shopping on your site. I ordered the biggest size thinking I definitely needed the extra fit good thing I did, I just recently saw the shaper with the zipper in the crotch, I think that would be the only thing to make this one better because going pee is definitely not as easy as I thought.

Date of experience: October 17, 2022
Texas
1 review
0 helpful votes
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Best shape wear ever!
October 17, 2022
Updated review

My experience with this company was and is wonderful. Garments fit perfect. I will be ordering more.

Date of experience: October 17, 2022

Very quick and great details
May 17, 2022
Previous review

Very quick and great details

Date of experience: May 17, 2022

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.