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The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
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I was afraid of ordering my size per the reviews so I went up a size and it's big but that's okay it still works
Easy checkout and multiple ways to pay.
Got here faster than something else I ordered long before it.
Best purchase of the Entire yr. I was kind of Leary about buying a girdle on line but for the price I was unable to pass it by. After I received it I was very impressed by the material. But after I put this sucker on, good lord I was a new slender women with everything in place. All I can say is "BUY IT!"
Slow slow slow... took 2 weeks for the order to even ship out... no good reason was given.
Fits great, very comfortable. The strap is so long but really helps pull in the waist.
I am obsessed with this shop! Easy ordering. The size guide always hits the mark. Fast shipping and most importantly, QUALITY merchandise!
My shopping experience was easy and the site is very accessible.
I'm excited to get my products and it was great and easy to Navigate through the process.
This is a great shaper, however, the straps are very thin and if you are larger than a B cup, they will dig into your shoulders. The "bra" part isn't very supportive, and the legs stay in place mostly, but after a long day of wear, they roll up the thigh. It does smooth and shape well, but I don't recommend this shaper. There are better shapers for less money.
Not very many options, the backless underwear/bodysuit is not for a truly backless dress. It would also be helpful if the straps were removable and it had clear straps you could switch to versus the solid color. Good shape wear you just can't wear it under tight fitting clothes because of the metal piece in the front (the bra area) or with an actual backless dress.
It's was a quick and easy shopping experience but the shaper I ordered did not fit me. I was a little saddened by that.
I love mines better get y'all one! First time trying any shaper and I'm happy I chose this one!
I have been trying to reach out to your company for a few weeks to see why I was having issues with my cart. Turns out one of the items I had in my cart I could not purchase but there was nothing indicating this. I have reached out by chat box, phone number and email and never got an answer.
Great selection. So hard to chose from. I can't wait to get my items.
My experience on the website was a positive one. I found and purchased the item with ease.
I was happy to find Glad to a shaper in my size to give me support in mid section and support my back.
Easy browsing shopping on your site. I ordered the biggest size thinking I definitely needed the extra fit good thing I did, I just recently saw the shaper with the zipper in the crotch, I think that would be the only thing to make this one better because going pee is definitely not as easy as I thought.
My experience with this company was and is wonderful. Garments fit perfect. I will be ordering more.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.