ShadowhawkFlashlights

So many reviews of the site comment on how this company is a scam and how they are stealing people's money by posting fake videos. This is not the entire truth though. I have bought a large lot of flashlights here and they all came... "Why the bad review then?" Because the quality was seriously lacking and the shipping was late. They arrived 2 months late and one of them broke within the FIRST DAY. So, they are a LEGIT company, they just sell a bad product and have even worse service.

Same as everyone else, quit twice in below 0 weather, while in an emergency situation. Can not contact. Email says call for faster service, but when you call it says to email. I received one in email a couple of weeks ago. They said that someone would contact me within 48 hours. Never happened. Now no response at all. Lens was also scratched when I received it. No carry pouch either. I shure got took. Bought in good faith! Thinking I was buying military grade. What is wrong with this world?

This is Denise again, 3 months and still waiting. The only way you can contact this company is through email, if you call the customer service line you will be on hold forever. I was on hold for thirty seven and a half minutes and still had no one answer the phone. So email after email I asked where my order was, finally I told him I wanted a refund, haven't heard anything back, if I had to do this all over again I would never have placed an order with this company. This company receives two thumbs down with me. It would receive more thumbs down but I only have two thumbs LOL so, I am still waiting,

I wish I read these reviews before I threw my money away on this flashlight. The flashlight works but they never sent me the charger to charge the batteries they sold me. Why they didn't put the charger in the box with the battery is mind numbing. I was scammed for two of these things and I could have bought 10 of the same things from the TV. Just a different brand but the same fing flashlight for 75% cheaper. Live and Learn I guess

If you really want to through your money away, deal with this company, and you will truly feel my pain...$145.00 worth,,,, These people should go to jail.

A rating of a one is generous if a zero was a choice that's what I would choose. Waited six weeks for flashlights and still did not get. Called to cancel order said they would refund my check and I should get in 5-7 buss days. It's been two weeks now and no check. Called again and they said the request was made two weeks ago but not processed. They said they can process another check that will take another 5-7 days. Not going to play the 5-7 day game. This is a company that the government should shut down for fraud. Marketing something they can't deliver in a timely manner.

I too ordered 2 flashlights and chargers of Feb 28 and have not received anything, other than a shipping number and saying they are back ordered. If they are for real they should have caught up on back orders by now. I think we need to file complaint on better business bureau and go to amazon.

I BOUGHT 3 OF THESE FLASHLIGHTS W/CHARGERS. WELL, THE MANUAL CLEARLY STATES THAT IF AND WHEN IT LOSES IT'S CHARGE, PLUG IN THE CHARGER, AND ALLOW IT TO RECHARGE FOR AT LEAST 45 MINUTES. WELL, WHEN THE CHARGER IS PLUGGED IN, A RED LIGHT APPEARS. NO PROBLEM. THE PROBLEM, IS THAT AS SOON AS I PLACE THE BATTERY ONTO THE CHARGER, THE LIGHT AUTOMATICALLY GOES TO GREEN, WHICH IS SUPPOSED TO APPEAR WHEN THE BATTERY IS FULLY CHARGED. OK,... NO LARGE DOG. I'LL SIMPLY TIME IT FOR 45 MINUTES, AND THAT WILL TAKE CARE OF IT. WELL, ONCE FULLY CHARGED, I PUT THE BATTERY BACK IN, AND IT'S ALL GOOD. NOT,... THE VERY NEXT DAY, I TURN THE FLASH LIGHT BACK ON, AND IT'S DEAD AGAIN. I'M KIND OF PERPLEXED. I CURRENTLY HAVE IT CHARGING YET AGAIN. THIS IS THE THIRD TRY FOR ME. I AM FRUSTRATED, TO SAY THE LEAST. SO FAR,... SO BAD.

I ordered 3 flashlights and 3 rechargeable batteries on Feb 7,2016. They charged by CC on Feb 8. I called them once about three weeks ago and was told they expected an order the following week. I have a UPS tracking number, that is several weeks old. I sent their support a msg this morning telling them to ship the order immediately since my account was charged on Feb 8th. If they do not reply and ship the merchandise by Wednesday. I will dispute the charge on my CC. Two things could happen. 1. They ship the order. 2 I get my money back and go elsewhere.

If you were dumb enough (like I admit I was) to fall for their ads, at least check your order when it arrives. 3 of the 5 flashlights were DOA - the switch wouldn't work. When I took the base cap off to check the switch, the whole switch assembly and spring flew out across the room. They promised 3 replacements (no return/swap of the defectives needed which should tell you something about how much they are making on these when they can send 3 replacements free). After 10 days I called to see where my replacements were (promised in 5-7 days). They had only shipped the day before. Lousy customer service or outright lying - whatever you prefer. Yeah, it's bright. But go save up your money and buy a decent flashlight with 800 or 1000 lumens. One that will last. BTW, I certainly don't trust the rechargeable battery and charger included. It may be shipped from the USA, but the quality screams cheap $#*! from commie China. I will not be leaving the battery in the plugged-in charger unattended. Can you say potential fire?