I ordered a Shadowhawk flashlight. Took the money but did not deliver product. When I called them they did answer the phone and cooperated. They said the product was on back order. I canceled the order after waiting 3 weeks and they reversed the charge right away. I have no Idea how good the actual product is as I never received it. If you search Amazon online you will find a large selection of similar products. More powerful with all the bells and whistles for less money. I give them 2 stars for refunding my order in a timely manner.
I too was very concerned about my order. After nearly three months and multiple contacts with the site, the order finally arrived. I was extremely concerned about the management as the customer is not in the loop at all.
My recommendation is to stay away even through the product finally arrived
Joseph H...
After receiving an email offer, I tried to order online 1 flashlight for $29.95 and 1 battery/charger pack for $19.95. When I received the email confirmation of the orders I was charged for 5 flashlights ($145.00) and 5 battery/charger packs ($90.00). It took a couple of days to be able to speak to a customer service rep and after a very lengthy phone call I convinced them to cancel the order and refund my money. They grudgingly agreed because I told them I would dispute the charges with my credit card company if the did not do so. They in fact fairly promptly refunded the charges and then about 4 days after that a package arrived with 5 flashlights. I called the company to ask them to e-mail me a return UPS mailer which they refused to do and they expect me to pay to return the flashlights out of my pocket, even though it was their error. And they threaten to charge my credit card again if I fail to return them. I believe that their website is intentionally set up to gain more charges than the customer expects. This is a scamming company.
I don't think the flashlight was worth the money I paid, $56 for the flashlight and $14 for the rechargeable battery that I can't charge because the charger doesn't work. That was a waste of money!
I have been SCAMMED as well. I have contacted a high profile attorney in Tennessee who will take the case as well as go for criminal charges. Please send your email address to *******@gmail.com I can forward your info to the Attorney so they can contact you. Tired of being scammed me TO.
This flashlight is awesome
It never ever seems to need recharging
It is so bright and it does blink and blind animals and people
I have mini mag lite that are brighter than this piece of garbage. Its a scam don't purchase any
I ordered 2 flashlight and 2 battery pack's back on feburary8th they sent me a notice saying both item's were back ordered. That's been over a month ago. I've been waiting without being mad but i've contacted the better buiness bearu they said if i have'nt gotten my items by the 25th they would track them dwn and close there door's because i'm not the only one making a complaint... so we will see.
If yo like to waist you money buy a Shadowhawkflashlight. I have mine today with out battery charger and after wait 30 days and a BBB complain.
I ordered flashlight on 2-14-2016 and still have no flashlight. How can I find out where it is? Have already called support and held for 12 minutes and got to speak to no one!
I ordered a flashlight and battery on 02/22/2016. I have not received either items. I called and was put on hold for twenty minutes. I have not been able to contact anyone.
I have not received my order fro 2/12/16 order number ******* to *******@yahoo.com tracking number 1Z15X421YW*******
The Shadowhawk Flashlight is a Chinese made $6.00 flashlight that is Marketed by Shadowhawk for 10 x more than other identical flashlights!
This is the BEST example of deceptive marketing practices I've seen in a long time. IF you Fact Check their claims you will Not find one! "Government wants to recall dangerous flashlight" I checked Every agency I could including the FTC, who would handle such a matter... they laughed... "No we aren't recalling any Flashlights".
The "Military LED technology" may be used in their flashlights (like 100's of others) BUT Shadowhawk is NOT a Military vendor. Check it out... its public information.
I compared 6 other identical flashlights I found on the internet all under $10 each to the Shadowhawk... virtually NO difference... it is NOT brighter than any other comparable flashlight that I could find... A lumens test is a Lumens test... these units look like they are all made by the same manufacture and just branded differently.
Go to gun show or a store that sells "tactical" gear and compare... the difference is blindingly clear... making true the old statement "you get just what you pay for" except with the Shadowhawk -- you don't-- STEER CLEAR and DON"T BUY
It is not against the law for you to pay 10 x more than you need to for any product, It is however illegal to knowingly use deceptive practices in marketing a product and the Shadowhawk website and advertising campaigns are full of deceptive /misleading statements.
A POSITIVE NOTE; the plastic case it comes is good for storing / keeping things in once you throw away the Shadowhawk.
IF after reading ALL these reviews and you still but a Shadowhawk --- you deserve what you get.
Ordered on 02/23/16, No light delivered but they have my money.
Answer: Chuck it and get a MagLite!
Answer: You got scammed! Read the reviews.
ShadowhawkFlashlights has a rating of 1.4 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. ShadowhawkFlashlights ranks 107th among Outdoor Equipment sites.