SendMyBag Reviews Summary
SendMyBag has a rating of 4.5 stars from 1,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SendMyBag most frequently mention customer service, perfect condition and several times. SendMyBag ranks 1st among Luggage sites.
I sent a bag from Italy to UK and I was afraid that the service couldn't be as efficient as usual due to Brexit.
Customer support helped me during the process and supported me with documentation and finally my bag reached even earlier than expected.
Did exactly what they said. Collected bag on time. I could track my bag all the way. And it arrived safely.
I like the way the packing slip has been made much easier to make now as well. No longer any need to itemise every sock.
Much better!
Good price. On time delivery with good tracking. No damage. Helpful Website.
Really quick and efficient service, UK - Singapore in 48 hours! Plus it saved me a fortune getting all my baby clothes sent over rather than having to buy it all again!
Second time using SendMyBag, fast and reliable. Highly recommended!
Sending my stuff has never been easier, my bag was heavy, it was collected at the EXACT time stated. It was delivered 2 days early. A complete win in my eyes! Second time I've used the service and won't be the last.
I have sent 2 boxes from Spain to italy and in one of them there were my shoes. When the boxes arrived, in my pack there weren't my shoes.
Evidently, someone has stolen them during the trip. I am very disappointed.
The whole process went as smooth as one can only hope; pick-up was early in the morning (boxes were picked up in the lobby), tracking the packages with the app was easy, and the drop-off was even a day early! Can only recommend this service and will use it again
I have used SendMyBag twice. Both experiences have been excellent. Highly recommended!
My bags were picked up and delivered a day later. Very efficient, easy service.
Suitcase was collected in time allotted. Great easy way to send my Uni luggage home without having to get on and of trains and boat with it.
I've sent my bags from Australia to Switzerland and it went perfectly well!
Very efficient. Prompt pick up and delivery. A little pricey but for door to door service not unreasonable.
Easy, fast and convenient, great service
I sent 5 boxes and 4 days later, they were all in my house.
It was my second time using "Send My Bag" and I could not be happier and satisfied! I had a little increase on the rate because of the weight of suitcases but it was expected by me as I was moving 5 years in a country to another one. We always find something to fit in the suitcases! And also, Find My Bag, when notified me about it also said it always happens because we (the people packing) dont have the proper scales and all… super understandable! Highly recommend and 5 stars for the service! Thanks for helping my "moving to my new country" dream coming true!
Although I found the sign up process confusing the savings, pickup, and delivery made it all worth it.
As a first time user, I was impressed with the service, especially with the customer service I received once my bag was delivered. The DHL tracking was a bit overly optimistic with the delivery date - as there were delays on the US side, but overall, I would use this service again.
We only discovered this service 2 days before we travelled. Having to travel through Mexico to comply with covid travel restrictions to get to our sons wedding in America we didn't want to take all our wedding clothes with us. Booked for a bag to be picked up the following day, with the beta version named pick up time, which worked perfectly. Bag arrived with our son five days later. Perfect hassle free way of sending excess luggage.
Second time I am using sendmybag and I can't recommend enough. Quick and smooth service
It was perfect very easy and everything came perfectly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members