SendFlowers

24Hr Flowers & Gifts it's pretty sad when you order flowers for someone's birthday and they come in a chipped vase with missing half the water and most of the flowers dead. Not only did they charge me one price then they went and over charged my credit card. I called multiple times to talk to this business and have yet to hear back from them. Also if you would like their address to avoid using them please pm me and I can give it to you. I highly suggest not to use http://24Sendflowers.com! I will be taking action to get my money back.

Ordered a colorful bouquet to be delivered to my daughter. The flowers they delivered were not colorful and didn't look like the flowers I ordered. They also are deceptive with the delivery fee. "Get it delivered today for $2.99" is added to an additional delivery fee that doesn't appear until you checkout. I contacted them. Response was "All items are subject to slight substitution according to local availability and season, as stated in our website's product delivery information." The substitution they made was definitely not "slight". They gave me 30% back on the flowers only. They say satisfaction guaranteed... No repeat business from me ever!

I spent $60.90 on a flower arrangement for my mom's birthday, only to be notified via email that a completely different flower arrangement would be sent to her because mine "wasn't available," even though it was listed on the website and confirmed to be delivered. There was never an option to pick a different arrangement myself, instead they just picked another one with no regard to what I wanted after I gave them my credit card information. When I told them that this was unacceptable, they offered me a gift certificate and a $9 refund. I literally had to threaten to dispute the charge on my credit card before they refunded me in full. I absolutely DO NOT recommend this company for flowers. I would have selected 0 stars if possible.

I ordered orchid flowers for my mom's birthday for $100. On the day of the delivery, Lee's than an hour from delivering them I got an email that the flower was not available and had been replaced by similar quality flowers. I called and asked what they were replacing orchid stems with and was told, after waiting on hold for: 30, they couldn't tell me but it would be beautiful quality. Well I wish I could include pictures. Google orchid stems-gorgeous and they last a month. My mom got daisy's, 2 pink roses an iris and a couple snap dragons. Upon arrival some of the stems were broken and it looked really cheap! Waste of money. Super disappointed

I recently had the pleasure of using SendFlowers.com for a special occasion, and I must say, they exceeded all my expectations. From the seamless ordering process to the breathtaking bouquet that arrived, every aspect of my experience with SendFlowers.com was exceptional.

It took 5 phone calls to receive a delivery. The chosen arrangement was supposed the Zen Garden. My mother has cancer and severe allergies, so this was chosen because there were actually no flowers. I spent $70 for it to arrive by Mother's Day It was two weeks late and when it arrived it was in a white wicker basket with the $1.00 price tag on the bottom. It was filled with cheap flowers from Lowes. The whole arrangement had to be thrown out. I called to complain. I was told I would get a partial refund and replacement. They did not honor any of that. Be warned to you will spend 45 minutes at least waiting on hold to speak with someone

Absolutely atrocious customer service. Ordered birthday arrangement including teddy bear and candy with flowers for my sister's birthday and despite the fact that they sent a confirmation of delivery, it never was delivered.
When I contacted customer service they offered their apologies and offered a 20% refund (?) despite never providing any of the order contents. They appear to be dishonest based on reviews I am currently seeing and likely are pocketing, stealing money from numerous online shoppers... stay away from these people

The headline summarizes what happened with my Mother's Day order. Paid $126 for flowers delivered two days before Mother's Day. Proof of Purchase is below. Didn't arrive yesterday--contacted customers service and they apologized and said they will be here Monday (after Mother's Day) and offered $20 coupon for future which I refused. Then they offered a 30% refund--not 100% refund. They are either the dumbest online company in business or the most dishonest--probably both.

Promise alot but delved nothing. Ordered next day when promised same day and then wanted to deliver 3 days later after I paid extra. Can't understand the people on the 1800 number and tried to talk me out of a refund.

So I ordered flowers on 5/10 that were suppose to be delivered on 5/13, paid for them & they were never delivered. I called the 1-800 number and got no where. I don't even want to give this company 1 star

Yesterday Dec 22.2023 I ordered Assorted African Violets arrangement. I was charged $74.87. They didn't delivered what I ordered. The delivery was a small poinsettia. This is a total rip off. I'm super upset and I going to request a charge back to my credit card. This is absolutely unacceptable, I can't believe the bad business this company is doing lying to the customer with false advertising, charging for items they don't have and delivering whatever they want, This is fraud and even a felony stealing to customers. This needs to be addressed to a higher level of authority.

Why have a next day delivery option or same day if you guys never deliver on time. Nor do you have a way for someone to check where their basket or anything is at. I paid 70 dollars for my boyfriend basket it was his first birthday with me so i wanted to surprise him with all his favorite candy's and a nice teddy bear and a balloon. He didn't get it and now it saying i never ordered from your site and i have two emails that can show different and a bank statement. And if he don't get his gift tomorrow i will call your head office and make sure things are fixed period.

My son ordered flowers for his girlfriend to be delivered the day she came home form surgery. They never got delivered and no one seemed to know where they were or why they were not delivered and had no tracking information. They promised through email someone would contact me no one ever did. I waited around 30 - 45 minutes on chat and kept getting the same answer which is we are sorry, no explanation. My order will be delivered as soon as possible and it was 8:30 pm the last time I checked on my order. I would not even give them 1 star that is being generous. Don't order from here if it is important that your order be delivered when promised.