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SelectSpecs

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GB
11 reviews
18 helpful votes
Follow JOHN-ALAN Y.
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I have used this company now for some years and although I only order cheap reading glasses from them there service is second to none. I wrote asking for a screw because I lost one from the arm of the glasses. The glasses were 8-10 month old but in the next post came a new pair of glasses with their compliments. This was totally unexpected. Good company with excellent service.

Date of experience: October 8, 2016
GB
1 review
0 helpful votes
Follow Claire M.
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I was tentative about ordering my glasses online, but a colleague at work had used SelectSpecs and that gave me some confidence. The ordering process was easy, and I felt reassured as I could upload my prescription to be checked. The quality of the glasses was above expectations and I am so very happy with them I have sent links to friends and colleagues already.

Date of experience: February 17, 2020
GB
1 review
0 helpful votes
Follow Robert P.
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Brilliant
October 18, 2019

I put my order in and you could see the progress as each stage was carried out, i received them in the given time and being using them ever since with no problems, they will definitely be making my next pair.

Date of experience: October 18, 2019
GB
2 reviews
0 helpful votes
Follow Kevin M.
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I have now bought four pairs of glasses from SelectSpecs and they have all been of excellent quality and value with plenty of frame and lens choices to choose from. Purchasing online is easy and the delivery has been well within the time stipulated when placing the order. They are just as good as the store bought glasses at a fraction of the price. I will definitely be ordering more in the future.

Date of experience: October 21, 2019
Switzerland
1 review
0 helpful votes
Follow Kai R.
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Just awesome
August 31, 2021

I own already several prescription glasses from Selectspecs and I was always satisfied.
You can buy regular standard straight glasses from several online-stores, but from the moment you like to get a special one like curved sunglasses with prescription and tinted lenses, SelectSpecs is the benchmark!
Awesome quality, a lot of different options, reasonable prices, very kind support!

Date of experience: August 31, 2021
Ireland
1 review
0 helpful votes
Follow Reg C.
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Bought a pair of sports prescription glasses on line and was very impressed with value, quality, options and how easy the whole process was. I could track the whole process from order through manufacure to delivery. Quick easy and very competitive price. Would highly recommend and will definitely buy again.

Date of experience: October 19, 2019
GB
1 review
3 helpful votes
Follow brian D.
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Saw the advert on tv so decided to order a simple pair of reading glasses for £6. Plus postage I made sure that I attached my latest prescription from my optician to my order to ensure there could be no confusion. My glasses arrived and the prescription was incorrect, I sent them an email I have replied. Personally, I wouldn't go near this company again, if they can't get a simple order right, then there's no hope with anything more complicated.

Date of experience: July 29, 2020
GB
1 review
0 helpful votes
Follow Glenda W.
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I'll order every time for my specs now... why pay 100's when I can pay 6 pounds... cost me 11.95 including posatge! Just brilliant all round... quality is really good and value is in beatable... I'll definately order again

Date of experience: December 6, 2019
GB
1 review
0 helpful votes
Follow Jim F.
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Excellent quality specs at very affordable prices.My wife and I have been buying our prescription glasses for many years from this company and have never been disapointed. The cheapest I have had has been a £7 per pair, free lenses and coatings. Excellent. The cheapest is normally just over £10. But the choice is huge and goes from basic up to named brand name frames with all the various lens extras as optional. All very affordable. The only slight disadvantage is the the free delivery can take a few weeks. Its not a problem but worth being aware of.

Date of experience: October 18, 2019
GB
1 review
0 helpful votes
Follow Sarah B.
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So very impressed...
December 16, 2020

So very impressed with the all round service offered.

I was delighted with the service that resulted in taking delivery of the first pair of glasses. However, somehow, one of the lenses got scratched.

After contacting SelectSpecs and a photo of the scratch, I was granted a replacement pair of glasses at absolutely no cost to me. The replacement pair was despatched within just a few days.

Communication from SelectSpecs has been exemplary throughout. I truly can't recommend SelectSpecs highly enough.

Date of experience: December 16, 2020
GB
1 review
0 helpful votes
Follow Debi C.
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I bought two pairs on savannah at £6 (as advertised on Tv) in Black. They fit perfectly & are so light to wear, they leave no marks & don't rub on the ears. I also bought another grey rubber pair at £15 these came with an extra pair of clip in lenses. This was a pleasant surprise. I hadn't realised they came with these. They clip in very easily. This pair fit perfectly too & are even lighter. The colour is a lovely light grey. They took less than a week to come & were posted through my letter box. They both came with a cleaning cloth & case. ( the case is a push together tube) I am just about to order two more pairs as spares at this price it would be criminal not too... Try them for yourself you won't be disappointed. X

Date of experience: February 17, 2020
Arizona
1 review
5 helpful votes
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Awful experience
August 17, 2017

Poor communication, response times, and exchange process. Extremely disorganized company. The company erroneously sent me my order with a wrong pair of glasses and one with a manufacturer defect. They asked me to return them, so I could then pick what I'd like. But then, they would not honor that promise and said they would no longer let me do a new order, since I was already at my return limit--for something they got wrong and told me to do. Extremely unhappy.

Date of experience: August 17, 2017
GB
1 review
0 helpful votes
Follow Cheryl M.
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I am now the proud owner of 2 glasses, one for driving and a pair of sunglasses for the price of £60. Both glasses are really lovely and the quality is fabulous. I cannot recommend this company enough. The service was excellent and the customer service quick, efficient and genuinely helpful... no waiting on the phone either to speak to someone. I am really happy with my purchase and every stage of the process was great. This was all achieved whilst in lockdown so I am particularly impressed. Thanks super super selectspecs! PS... I can't always be bothered to write reviews but his company is worth it.

Date of experience: July 13, 2020
GB
1 review
0 helpful votes
Follow Michael J.
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We were so impressed with the quality and strength of the £6 glasses that I bought as a first time customer, that since then we've purchased a few sets between me and my wife. We are now looking to buy a set of sunglasses for our next holiday or when the British weather warms up! £6 for a decent pair of glasses and free anti-reflective coating when others would charge £30 or more. Its a no-brainer!

Date of experience: March 2, 2020
GB
1 review
0 helpful votes
Follow Emily G.
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Fantastic! 5*****
June 10, 2020

I used to buy my glasses from Specsavers or Boots opticians paying upto £100 for a pair I didn't particularly like. My friend recommended me to try Select Specs, all I needed was my prescription. They had so many to choose from at such a great price. I was so happy when I received them! Amazing quality I love them! Highly recommended!

Date of experience: June 10, 2020
GB
1 review
0 helpful votes
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Poor, poor, poor.
February 26, 2021

This is the second time within 3 months that I have ordered spectacles from this company. (This time 2 pairs!) They have become extremely slow in manufacturing and delivery. Previous times they have been better with deliveries. I've rec'd an email saying there's been a delay and my order will be processed on OR AROUND a certain date but they will monitor and advise of ANY MORE DELAYS. When you then email them about it you receive one back saying they will respond but their reply service has been extended to 5 to 10 business days! Also that if you send further emails it could delay other customers receiving their order! Who knows when I'll get mine!

Date of experience: February 26, 2021
GB
1 review
0 helpful votes
Follow Clive H.
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Superb service
December 16, 2019

Had to contact customer services to change my order due to my mistake but nothing was to much trouble and it was sorted with no fuss what so ever. Have used before and will definitely use again. Attention to detail and customer service is second to none and quality products at affordable prices.

Date of experience: December 16, 2019
GB
1 review
0 helpful votes
Follow Lina G.
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Brilliant!
August 1, 2021

I have very thick glasses and it's always been difficult to find the right size frame. Selectspecs website frame size search is brilliant! You could search the exact frame size you need (I used my old spectacles size). I searched "pupillary distance online measurement" and there is an app which uses bank card and did that three times which gave the same measurement. I think the best thing is the 1.74 high index lense cost about £170 from high street opticians. I got my whole glasses with 1.74 lense for less than £100 from Selectspecs. The delivery was very secure too. Thanks from a very happy customer

Date of experience: August 1, 2021
GB
1 review
0 helpful votes
Follow Lindsey H.
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Great service!
January 20, 2020

Really pleased with the service from SelectSpecs. I ordered one pair of specs just to see what they would be like and have since ordered another two pairs. The website is really easy to use and the specs arrive quickly. Great service and exceptional value particularly when compared with the high street opticians.

Date of experience: January 20, 2020
GB
1 review
0 helpful votes
Follow Nick C.
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This was the first time I'd purchased glasses over the internet, so I checked the SelectSpecs website and all the online reviews. This satisfied me enough to give them a try; I was not disappointed! The online form was simple to complete, and you can also upload a scan/photo of your prescription for their optometrists to double-check. The one bit of additional info they need is the distance between your pupils (for sizing the frames); this can be done easily with a ruler and a mirror (some apps can also do it for you via your phone). The glasses ordered arrived in a sturdy plastic box and black polythene packaging in about 1 week. I bought the cheapest frames, and with the lenses coming with 2 free coatings, the all-in the cost with postage was around £25; absolutely amazing price compared with high-street opticians! The glasses are great, perfect fit and amazingly clear lenses. Would use the site again

Date of experience: June 14, 2021

Overview

SelectSpecs has a rating of 4.2 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SelectSpecs most frequently mention customer service, high street and prescription glasses. SelectSpecs ranks 10th among Contact Lenses sites.

service
61
value
59
shipping
60
returns
28
quality
59