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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Looking forward to how well I did giving measurements. Looked easy enough and the no drill option is a winner!
Always had great customer service. Previously I had blinds that weren't operating properly and Selected blinds sent me new ones without a problem.
So easy to use the website to select the exact type of blinds that you are wanting.
I live in a cold climate these blinds do a good job of keeping out cold drafts.
Everything was fine website was amazing. Thank you for your service.
The best product, easy to hang, 2nd time purchase, material to die for luv them only company I would purchase from
My husband and I moved into our new home and needed to buy window treatments for all our windows. We did the bedrooms from Home Depot because we need treatments in there right away. They were double the price. We have ordered all the rest of our blinds from this company and our 1000% satisfied.
I placed an order and realized I picked the wrong color. I sent an email to this effect and was told it was up to the manufacturing part; that a request was sent to them to change the color to white. I waited two days for a response. I was eventually told that since you didn't hear from me the order was placed. I'm very confused since one of the surveys responses was "order was cancelled". I have ordered ten blinds from you. I recommended you to my daughter and a neighbor. I don't think my request was handled properly. Yes. The blinds I have no use for arrived in good condition.
Fit was good, when I depressed the lever to engage the spring the plastic lever broke off a piece of plastic making it unusable (must have had the fit too tight)? Anyway, took the metal mounting brackets off the now useless headrail and mounted the blind per usual brackets screwed into window jamb.
I've ordered several times from Select Blinds. Very easy to do business with. Great website, they make selecting and sizing the binds simple. Great quality, easy installation. I would highly recommend.
Everything turned out great with our blinds and shades. The measuring was much simpler than we expected and we had no issues installing them ourselves. We would buy from SelectBlinds again!
This is the third time we have used SelectBlinds and we continue to be delighted with everything.
Easy to order and size for fit. Quick delivery and I had no problem installing.
We should have done this years ago. I knew of Select blinds and have heard good things, a few years back. But finally decided to order. And quite happy. We did everything on line. We ordered the Roman Blinds and they look really nice in our dining room. Thank-you
FedEx refused to ship my blinds to my address. Select Blinds received my blinds back. Now they say that "their production department" refuses to refund my money. (Close to $1,000). Poor customer service that never follows through! I wish that I had looked at their Better Business Bureau complaints before ordering which are an extreme number. I'm working with my bank for resolution and perhaps further action. BEWARE!
I'm a returning customer, a couple years ago I ordered blinds for our main level. We needed a replacement on one of our blinds only a month after the warranty timeline passed, but they took great care of us and still honored the warranty! So naturally when we needed to add blinds in our basement, we came right back. We ordered the no-tools needed system and it works like a dream. Easiest install of my life! So simple, GREAT quality products and they fit perfectly. But it's truly the customer service that makes this business. 10/10 would recommend.
Very bad experience. Called customer service twice. First time thought they fixed the problem, wrong. Second time after I received blinds was not good. Kept asking to speak to a supervisor and was denied several times. Finally gave up Never talked to anyone who could help me or wanted to discuss my problem.
Solid order interface, shipping and packing was done well and the blinds fit perfectly.
So far we're super happy with the coastal Roman shades. Wondered how well the no hardware type would install/hold and they seem really solidly installed— it's a pretty heavy duty spring that locks each one in place. We went with a look/budget that was somewhere in the middle of the options and are happy with the quality, build and materials. For the cost, definitely worth it. We'll see how long the cordless lift works well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Vince,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador