From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to find and order blinds. Color samples arrived promptly
No problems. Ordered on line. Installed per instructions included.
I placed my order easily on line. I received my blinds when expected. Select blinds is a great company
We bought the blinds because they match others we bought before, at a MUCH cheaper price. Really not worth the money we paid.
Order 2 sky light blinds. The website made it easy to order and the product was easy to installed. Great experience and product.
Ordering was easy with many options to choose from.
Everything went smoothly... buying, ordering and delivery. Only issue I had was that the color was two shades lighter than shown on the website. This is after seeing the page on two color corrected monitors.
Overall like the motorized blind, Would like a top valance to cover the metal mount.
We will review again after we receive the blind
Good and great price. Just what I needed. Perfect delivery.
Excellent. Thank you
Blinds look great excellent customer service over the phone
Did not care for the pull down handle. Looks cheap.
Each blind was NOT labeled. There was a measurement on it, but I had to go back to each window opening and measure that to identify where the blind it went. It was a little confusing and time consuming. My installation could have gone smoother if each blind had been labeled ABCD, according to my order
Hello Margie,
I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
Great Company and customer service. Blinds are good quality and last.
Online shipping was simple. Good selection of sizes and colors.
The shad arrived and fit perfectly. However, it was delivered later than we hoped.
End cost ends up being more than quoted? Added on handling?
Hello Jeffrey,
I apologize because you had a negative experience with us due to the price increases. Certain factors cause a price increase like promotional changes, but when the measurements increase or multiple customizations are chosen, the price can increase. Our goal is to provide a positive user experience, so the feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
I received the wrong blind and had to do an do an exchange and it was a great experience
I ordered online with my measurements something I was not too well versed at doing. But the instructions select blinds fave for measuring was spot on. The Roman shades came Delivered promptly as promised. The fit and quality of the fabric was excellent and looked very good at my windows. Overall very pleased.
I got the blinds I ordered, when I was expecting them after I was notified that they had shipped. They arrived in mint condition and were very easy to install. I always get the sturdiest mini blinds because I have 3 indoor cats. All of the mini blinds I've gotten from you over the years still look brand new.
I have looked at many sites for blinds and select blinds was the best type and good value.
Hello Eva,
I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christopher,
I apologize because you had a negative experience with us due to our website not offering competitive prices as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,