From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Service was excellent, very helpful and able to answer all my questions to my satisfaction.
Made to order. Easy to install & great quality! I highly recommend Select Blinds!
I ordered these blinds for my bedroom.
Couldn't be happier with the quality of them.
I've had blinds that I've spent alot more on,I wish I had known about Select Blinds before.
Will definitely order from this company again.
Thsnk you Select Blinds!
Great service, didn't take long to receive them and I ordered another one after this order
It wasn't clear from the instructions that it was ok to use only one screw for the brackets if the space was only 1-1/4 inches. But a quick online chat with customer service said yes, and all the blinds look great.
I placed the order for 3 windows, two were similar and one is big. But similar size is not similar. You guys sent me one small / wrong size and one is right size.
I tried to call but no answer
This is my third order from these great people! Alway great to deal with and great products. And I love the samples that help me choose the right products! And puts my mind at ease!
Everything went down without a hitch - ordering, paying, one interaction with customer service and delivery, which was very quick. Blinds have been installed, work perfectly and are of high quality. Intend to purchase one more.
First order, all the blinds separated at the top. They were replaced. Let's see...
Second order had a remote control that had a dead battery and even after replacing the battery, the shade still won't connect.
Am I just jinxed?
Hello Daphne,
I apologize because you had a negative experience with us due to your Blackout Cellular Shades not arriving in the top quality you expected twice now. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I do see we are waiting on word from our production team on the next steps to a resolution. We will be in touch once we have that information.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
Make a smart choice and use Select Blinds! Operators are friendly, helpful and very knowledgeable of all their products. Never rushed, to making sure your measurements are correct and making sure all your options are made available to you. Each blind only takes a couple of minutes to install. My wife and I are so pleased with the great look the blinds have given to each room in our home.
Easy to order and affordable. Installation ad breeze.
The blinds arrived on time, everything was complete. They were easy to install. They fit well. They look good.
Fast shipping and fit perfectly, blocks the sun great
Missing sides and remote. Otherwise seems okay. Once it is all together I will have a better idea.
Hello Darren,
I apologize because you had a negative experience with us due to your Dual Shades not arriving in complete order as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I see we placed a parts order for the remote and end caps you are missing. You should be receiving tracking information once it is shipped.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
Most affordable shade we found. Easy to install and relatively fast shipping.
It arrived a few days earlier than expected, it was easy to install and gave our bathroom a completely different look.
We were looking for a larger size blind that we couldn't find from the big box stores. I did some research and found exactly what i needed with your company as a custom order which fit perfectly and is beautiful.
VERY easy to order and I am excited to get cordless because my previous blinds kept having the cords break and I am tired of having them fixed. Now that I have a cordless blind, I am going to order more. I LOVE these!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Athar,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,