From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
So far, so good. Blinds are working perfectly. Really enjoy them!
Select blinds was easy to work with and order from and everything came in perfect. You measure everything yourself and the blinds come in custom fit to your window. We ordered cellular blinds for all the windows, a curtain for our slider and one large roman shade for a bathroom window. Process was quick and easy and everything fit!
This is the 10-11th time I've ordered through Select Blinds. I've always been pleased, and their customer service is fantastic. They products are well-made and tailored beautifully.
I compared SelectBlinds with the Home Depot Blinds. I liked the wand-less feature that SelectBlinds offered. The price was very close to Home Depot, maybe 10% higher. I decided to go with SelectBlinds, I needed a total of 8 blinds for our Tiny House. SelectBlinds was very helpful in the ordering process and the blinds were delivered in one (heavy) box, and the individual boxes were location labelled.
Installation was fairly simple on the wider blinds, but the problem I had was with the blinds in the 21" width range. With smaller blinds, you have little or no room for the attachment on the left side due to the internal mechanism. I had to place both supports on the right side. A little awkward, and it sometimes cased the blind to have a slight gap on the left side header.
I ordered 6 blinds and they were 1 1/2 inch off from my original measurement. When I tried to return and order a different size they would only allow me to return 1 out of 6 so the other 5 were wasted. Be careful and double and triple check your measurements and be sure to read the fine print about their return policy.
Very easy experience from purchase to installation. I will definitely uy my next blinds from them.
Standard discounts in the sales industry would be taken on like items. Your website tries to discount the cheapest items, despite pairs of blinds being ordered together. Bogo would indicate the second blind of the same type should be free. If ordering across collections and widely varying sizes, this seems like a terrible trick to customers
Hello Jenny,
I apologize because you had a negative experience with us due to issues at checkout with a promo code not being as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our customer service team be made aware so this can be looked into.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
Was easy to order, install…. Doing it solo not recommended lol
Hello Patricia,
I apologize because it appears you may have had a negative experience with us. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
You can't be careless with your measurements, because these folks do precise work. Take your time and you'll be fine. I had a question while placing my order on-line, so I called in. The Rep went WAY out of her way to make sure she had the exactly correct answer to my question. That's rare these days...
Website was clear and easy to use. Delivery was fast.
This product was exactly what I needed and was reasonably priced.
It was a easy purchase, i liked all of the options that was given
Sample swatches came quickly, loved the color options.
Installation was seamless. My fiancé is a handy man and has no issues putting them up on his own. I love the personalization with these and they fit perfectly.
I have already recommended these blinds to friends!
Awesome customer service in which I feel I got the best price.
Good but see above re need to supply consumer friendly screws
Blinds are beautiful. I made the mistake of assuming both windows were the same…got a replacement in no time! Thank you
By really SHOVING the blind into place, I made it fit. But the fit is so tight it does not operate well.
They want me to pay shipping, when the website says if it's their error, they will cover shipping.
I've triple checked the measurements of the window. The blind was made too long. But there's no point pushing them, because they'll just make the same wrong length again.
Hello Keith
I apologize because you had a negative experience with us due to your Roller Shade fitting to snug and not operating well. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
This is our second time ordering from SelectBlind and we could not be happier. Our Roman shades are very high quality and look great in our room. We want to get a bunch more for our house now!
Custom window cordless blinds were great, but the door Roman shades are very thin and cheap. Double sided tape that they sent to mount on the door needed to be replaced after just a few weeks.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello James,
I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected due to measurement issues. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,