From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very bad, order worth of $1400 roman shade was a little wrong measurements, on their website it says sure fit guarantee but manager told me you messed it up its on you. Want to charge another $650 for that two window only.
No surety after even spending this much of money be very careful of ordering.
The blinds came quickly and installation was easy. They look very nice. One edge of the fabric blind at the header is slightly crooked but you only notice it if you are really staring at it. Surprised at how light these are. The cordless feature work's like it is supposed to. Very easy to raise and lower. Took a chance on color as I didn't want to wait for samples to come, but was happy with the choice.
Great customer service and help placing my order I will use them again.
It was easy to find what I needed, the price was reasonable, the online ordering was simple and I got exactly what I expected.
Great customer service and wonderful ordering process. I will definitely use them again.
Ordering the blinds was an easy process. The blinds were delivered on time.
I was pleased with the quality of the blinds as well as the reasonable price.
I have always loved the service and details when ordering from select blinds. The quickness of samples, the quality and details on the website makes me feel secure the item will be accurate when received.
Blind was delivered on time and in good shape, easy to install, good quality
I wish it was more affordable. A cheaper price would make this perfect. I was lucky my measurements came out prefect
Great customer service, even when I had the wrong measurement, blinds were replaced. Thank you
I had an issue with a blind and customer service promptly replaced it.
I was not comfortable ordering on line so I spoke to a customer service person who was very helpful. I'm pleased to say he was located in the USA. He was able to explain things I didn't quite understand.
I've never had a bad experience with Select Blinds, and this time was no exception. My blinds were delivered quickly and look beautiful.
So far so good! Very pleased with quality and process.
Shades I ordered are great.
CS reps wonderful and helpful; however, on two separate occasions I received incorrect information. I wanted to buy material to make my own valances and was told I could. When I went to order I was told no and ended up buying extra shades to make the valances. I don't think if I could purchase material, the extra cost would have been much less than the $350 it cost me to buy the extra shades.
Hi Marilyn.,
Thank you for bringing this to our attention! I am very sorry for the incorrect information you were given. I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador
The blinds are nice, but they tilt to the right. They are hard to get up and down without a cord if you aren't right in the middle of the blinds.
Great product. Delivery was good. Blinds look great in our home office
I ordered three blinds from select blinds. They all came in a very timely manner. All three blinds were packaged nicely and easy to install. We are very happy that there are no pull cords or rods to break or fall apart. My son and his wife just recently bought a new home and I will definitely be letting them know that Select Blinds is the way to go!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ujaval,
We appreciate your honest feedback about the Roman Shades you received, and I want to help improve your experience with SelectBlinds. In our specifications page, it states Motorized options for this product are not covered under our FIT Guarantee. I understand that mistakes happen from time to time, which is why we do all we can to help give you as much in savings on a re-order as we can.
Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador