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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+113
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,696
This company responds to reviews on average within 1 day

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73,981 reviews
North Carolina
1 review
0 helpful votes
Follow Kayla N.
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I ordered 3 sets of blinds. 2 orders were split blinds with one valence and 1 order was a single blind/valence. The single blind automatically gave you a valance that fit. Then when ordering the split blinds and instead of automatically providing a valence they requested the single valence size, and since no other instructions were provided regarding valence size we put in the size of the windows. And we couldn't place the order unless the valence size was put in.
When the order showed up the valence for the single blinds fit and the other two for the split blinds were too short, and couldn't be attached. Turns out they automattically added 2-1/4" to the length of the single blind valence and didn't add any length to the split blind valences which accounts for hardware and placement.
When trying to contact SB regarding the issue, the only way you can communicate with them is via text or email. And they said because we chose the length of the split blinds valence that they wouldn't replace it unless we paid for another set of valences. Obviously this made me angry. So in order to speak with someone, I called the company and chose to speak to a designer and after they heard my dilemma they sent me to customer service to speak to actually speak to a life person (which could have saved me hours if that was available in the first place).
At first she couldn't understand why I chose to put in a measurement and when I explained that you couldn't check out without choosing a length (which really shouldn't even be an option, plus they charge you extra for it) she let the managers know and they immediately addressed the problem, and resolved the issue with their website that same day.
I'm happy to say they also provided with all 3 replacement valences at no charge. Although i didn't get my back for asking for a single valence.

Date of experience: December 11, 2023
Oklahoma
2 reviews
0 helpful votes
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Measuring is Easy
December 10, 2023
Updated review

Very easy to order. I started to measure three times down the wall inner sides of my windows. I kept reading the directions because it was an expensive purchase for me. I thought about it all and I ordered the largest measurements of the inner window without adding or subtracting anything. They all fit perfectly. I ordered 2sets of top down bottom up and wish I had ordered all of them that way. My husband and I love them. He had painted that room and my old cellular shades needed updated.

Date of experience: December 10, 2023

It's hard to tell if you have corded blinds
November 13, 2023
Previous review

It's hard to tell if you have corded blinds

Date of experience: November 13, 2023
Colorado
1 review
0 helpful votes
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Beat online company
December 10, 2023

I have ordered blinds from Select blinds...never disappointed

Date of experience: December 10, 2023
Arizona
1 review
0 helpful votes
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They were perfect!
December 10, 2023

Perfect size, love the color, reasonably priced and easy to install.

Date of experience: December 10, 2023
Colorado
2 reviews
0 helpful votes
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Toddler room curtains
December 10, 2023

Easy way of ordering even though the curtains needed more width than indicated

Date of experience: December 10, 2023
New York
1 review
0 helpful votes
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Excellent window blinds
December 10, 2023

Very helpful customer service agents. Delivery right on time

Date of experience: December 10, 2023
California
1 review
0 helpful votes
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Good Customer Service
December 10, 2023

I have order a number of times from Sselect Blinds and have been very happy with all aspects of purchase. Recently ordered again and the blind arrived damaged. After sending a couple of pics to Customer Service they quickly notified me they would be sending a replacement. It arrived today in great shape. All in all, customer service did not disappoint. Can't ask for anymore than that.

Date of experience: December 10, 2023
Florida
1 review
0 helpful votes
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Puts
December 10, 2023

So easy to purchase and the blind was a perfect fit

Date of experience: December 10, 2023
Pennsylvania
1 review
0 helpful votes
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This company treats customers well!
December 10, 2023

Three blinds arrived 72 inches long instead of 52 inches long. They corrected that with a new order and let us change our width on the blinds. They were responsive, respectful and easy to work with.

Date of experience: December 10, 2023
Oregon
1 review
0 helpful votes
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Nice fit & easy to use
December 10, 2023

Good selection, nice fit, easy to order from site, affordable choices

Date of experience: December 10, 2023
Massachusetts
1 review
0 helpful votes
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Didn't fit right
December 17, 2023

I got the run around when I tried to find out how to fix the issue with the blind I ordered. I never got a satisfactory answer and I am now stuck with a blind that does not fit my door.

Date of experience: December 10, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Jill,

We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Illinois
2 reviews
0 helpful votes
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Love my Zebra shades!
December 10, 2023

I've always wanted to try zebra shades! So when I saw my neighbors that had some, I knew I had to try them! I just love mine! I love the color I chose, and I love how they give just enough light when they're on the filter side. And I also love how they darken the room too. I have to say though, they were a little difficult to install, but once we got the hang of it, it wasn't that bad.

Date of experience: December 10, 2023
Maryland
1 review
0 helpful votes
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Elegant
December 10, 2023

They just complete my setup. Looks clean and it feels very premium, not those cheap plastic shades.

Date of experience: December 10, 2023
Ohio
1 review
0 helpful votes
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Looks nice. Fast shipping
December 10, 2023

Love the blinds. The price was good. The shipping was fast

Date of experience: December 10, 2023
Mississippi
1 review
0 helpful votes
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Great choice
December 10, 2023

Simply entered the dimensions and got exactly what I ordered.

Date of experience: December 10, 2023
New York
1 review
0 helpful votes
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Make sure to measure correctly and you will have no problems.

Date of experience: December 10, 2023
Maine
1 review
0 helpful votes
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Beautiful blinds
December 10, 2023

Our blinds are beautiful and very easy to install. They arrived within 10 days and now give our windows a fresh look

Date of experience: December 10, 2023
Nebraska
1 review
0 helpful votes
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Ok
December 9, 2023

Instructions were not the best. Bottom hold down pieces do not work the blinds we received. Took longer to received blinds than originally stated.

Date of experience: December 9, 2023
Maryland
1 review
0 helpful votes
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Happy customer
December 9, 2023

Bedroom blinds needed a quick turnaround after a remodel. Order arrived as promised.

Date of experience: December 9, 2023
Washington
1 review
0 helpful votes
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GREAT blinds!
December 9, 2023

Super easy platform for ordering - got the blinds during the October sale making them super affordable! Very happy with my purhcase

Date of experience: December 9, 2023