From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The blinds are as I expected; fit my windows and look great
I've used reject blinds for years. Probably 15 places I've lived in are 100% SB in every window. Recent order I replaced blinds I bought 4 years ago so I used those same specs. The new blinds were almost 1/2" narrower than the original ones and the new ones feel too narrow letting light in. So I advise you use a larger measurement than smaller when ordering.
The ordering process was great and the product I really like. The issue I have is that I was asked on the website to provide the exact measurements of the inside of the window which I did. The window was 35x35. The product I received was perfect in the width but about 1" too short to reach the bottom of the sill. I did not call for a replacement because we got a bamboo roman shade which we will keep raised a bit cause It looks better that way and so you are not able to see that it's short.
This is my third order with Select Blinds and this time I'm not as happy. The first two times I ordered the kind of blinds that don't have pull-down cords and I like them a lot better. For this order, I chose the ones with pulldown cords. The top of one of the blinds is not cut correctly. I also don't like the fabric as much.
Hi Barbara,
We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Easy to choose and I know Im getting great quality
Shopping was easy on the self-guided website. The shades are of good quality and instructions for installation were concise and easy to follow.
I ordered 4 blinds, same color, dimensions, etc but they sent me two different length tilt wands. I didn't call customer service, as it's not that big of a deal. This is my second order with the company. Overall good and pleasant experience
Shade came exactly as I ordered it.
Directions were clear and it easy to install.
Shade is blackout as described!
Excellent products. Very good selections and fast delivery.
Online ordering is always hassle free and easy.
Positive experience. Good craftmanship. Supply complete and good quality. Good packaging and special delivery.
Blind fit perfectly and the quality is good.
I had very good customer service experience from Kandyce.
I ordered 2 different size blinds and they were both perfect!
A very helpful representative that I sent text to. The representative was very nice and helpful.
Have ordered from this company before and have been very pleased with their service and products! I was able to hang my vertical blinds myself!
Quick and easy ordering and delivery; quality products; outstanding guarantee
Everything was quickly processed, delivered and the blinds were easy to set up.
I keep tracking it, and sure enough, it's progressing through the manufacturing process and shipping, and finally 6 days ago it shipped. But 26+ days it's just crazy.
Hi Matthew,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! I looked and an email was sent to you on February 22,2024, with an estimated delivery date of March 1,2024 Please email me at BrandAmbassador@selectblinds.com should you not receive it by then.
Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador
Great website! Order was processed in a timely manner and received the blinds as promised! Will definitely order additional blinds here.
Great product. Exactly what we expected because of previous orders
It was easy enough! Look great and easy to install!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Aimee,
We appreciate your honest feedback about our measurement instructions. We will take it into consideration so that we can improve our customer experience. I’d like to help improve your experience with SelectBlinds and make things right! So I have upgraded you to our 5-year limited warranty. Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com if you have any other questions.
Thank you!
– Brian, SelectBlinds Brand Ambassador