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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Was easy to call and make sure I had the right fit. They arrived and installed in 5 minutes. Easy to order and the price was right! Love them!
The product was delivered on time and the size/fit was perfect.
We bought these blinds two years ago and love them! Adding two new windows to the house so excited we can get blinds to match our existing blinds. Great product! My cousin came by and saw them and had me send her the link so she could order some!
Easy to install blinds, and they look so beautiful as opposed to traditional blinds.
Easy transaction and easy warranty claim. My blinds are beautiful!
The Roman shade is beautiful and was so easy to order and install.
Arrived on time and as exactly as order. Fit perfectly in the window. Works great and looks great.
My custom order from SelectBlinds arrived quickly and were perfect. They even shipped me a free color set in advance so that I could match my other blinds. I can't say enough great things about SelectBlinds, and I recommend the very highly!
I received my blinds and was kept informed on delivery. They are installed and look great.
I was assisted on the phone by a very professional and kind associate. I received my order it was beautiful and enhanced my window.
Received samples to verify correct color of blinds that would work. Blinds were easy to install and look great.
Excellent good service, great product choices. Would buy again.
This is my 4th order, so far I am satisfied. I love the clean look of the roman shade in my bedrooms
Received them in a few days after order. They were well packaged and easy to install.
What I hoped for were blinds I would like, within a budget I could afford. What I received, were blinds I LOVE! They pair perfectly with my wood stained trim and add a cozy modern touch to our home.
Ordered the tri minimal cellular shades. Perfect for our West facing Sun blasted living room. Easy ordering, easy install!
Measured my window as instructed, blinds fit perfectly and operate as advertised.
We ordered 3 blackout blinds for a bay window. So one large one for the middle, and two smaller ones for the sides. The large blinds works just find. Good quality construction. But the smaller side ones (about 20" wide) don't have the best retraction mechanism within their header. You can't lift up on the bottom bar too quickly or the blind will buckle. You have to lift it very slowly in increments. A little frustrating. I'd return them, but I know they'd end up in the landfill. So if you're looking for a narrow blind then look for a different brand than this one (my parent's Bali blinds don't have this problem).
Buying and installing the blinds was easy and straightforward
I purchased two of the "Classic Fabric Room Darkening Roller Shades" in the color chocolate. The size of the blinds was spot on and the quality seemed great. However, after my husband installed them we had several issues. Once, when trying to open one of the blinds it flew up and detached from the brackets. It now will no longer open. The second blind randomly flew off the brackets one night when we weren't touching it. It, too, no longer opens.
Web site is very difficult to place the final order. Had to install WhatsApp to spend my money with you!t. The blinds did not fit and fabric not what we chose.
Hi Mary,
Thank you for your honest feedback. I will pass this along to our team so they can address these technical issues, and I’d also like to make things right for you. Please email me at BrandAmbassador@selectblinds.com so we can talk about how I can do that!
Thank you!
– Brian, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Lisa,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Brian, SelectBlinds Brand Ambassador