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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+113
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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1,720
This company responds to reviews on average within 1 day

Instant Feedback

75,211 reviews

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Wyoming
1 review
0 helpful votes
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Eeh ok
July 26, 2024

Ordering was ok shipping time frame was decent quality well I realize I didn't order top end blinds but for over $150 for a blind less than 24" wide quality wasn't great

Date of experience: July 16, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Ann,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Idaho
1 review
0 helpful votes
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Very easy, straight forward. I didn't feel i needed to clarify anything with a CSR

Date of experience: July 16, 2024
Texas
1 review
0 helpful votes
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Great experience
July 26, 2024

Was easy to order and had fast shipping. I really like the material and the fit.

Date of experience: July 16, 2024
Pennsylvania
1 review
0 helpful votes
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I have ordered blinds and shades from select blind for many years. I recently placed my 3rd order for the top down bottom up blinds. Measuring and ordering was easy as it's very clear through the web sight. What disappointed me was the top and bottom rails to pull the blind up and down are not as heavy as past blinds. It seems like they are making them with a cheaper aluminum that very easily goes off balance. I still like them but am not sure I'd order more if I was able to find ones with a heavier rail. I still have faux wood blinds from 20 years ago that look brand new and were bought from SelectBlinds.

Date of experience: July 16, 2024

Easy to order and thorough instructions
June 9, 2024
Previous review

Easy to order and thorough instructions.

Date of experience: May 30, 2024
New Jersey
1 review
0 helpful votes
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Perfect fit
July 26, 2024

Super Easy! On time delivery, cordial and helpful staff!

Date of experience: July 16, 2024
Mississippi
1 review
0 helpful votes
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Great Shades!
July 26, 2024

I love these shades! They made ordering a breeze and the shades are awesome!

Date of experience: July 16, 2024
Minnesota
1 review
0 helpful votes
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Designers Favorite Company for Blinds & Shades
July 26, 2024
Updated review

As a interior designer this is my go to sight for window covering! Great prices, products and customer service!

Date of experience: July 16, 2024

As a Interior Designer a wonderful company to work...
January 4, 2024
Previous review

As a Interior Designer a wonderful company to work with, great products and prices and my go to for window treatments!

Date of experience: January 4, 2024
California
1 review
0 helpful votes
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Great company!
July 26, 2024

Ordering was easy and so was installation. With very few tools I was able to install our roller shades myself. They look great and work well!

Date of experience: July 16, 2024
New Mexico
1 review
0 helpful votes
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Ordered blinds 6/12 didn't get email confirmation until 6/19. Then got email saying blind color out of stock so I called and asked for
Another color. I was told I'd get an email confirming. NEVER did get another email. Called customer service three times never had a written update. Never received notice blinds shipped. Suddenly they arrived took a month! The quality is not great the blind doesn't stay down it requires a lot of tries for it to move up and down easily.

Date of experience: July 16, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Stephen,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
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Elegant Shades
July 26, 2024

These linen-style cellular shades add sophistication to a partial design. The shades are great at keeping my office cool when the afternoon sun hits. The linen style also makes the shades look and feel more premium.

Date of experience: July 16, 2024
Georgia
1 review
0 helpful votes
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Good parts and correct sizes
July 26, 2024

Product was correctly sized and easily installed and packaged

Date of experience: July 16, 2024
Georgia
1 review
0 helpful votes
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Was very excited to order app based electronic blinds. When ordering it was not made clear that in addition to purchasing "the hub" to communicate with blinds and app, that we also needed to purchase remotes. We received the blinds, couldn't program them and then called to get the remote. We got the remote a week or so later, finally figured out how to program it, and can use the remote. We still cant use the app or hub, and the remote is only working for 4 of the five blinds in our bedroom. Very disappointing experience, and I was so excited for these blinds. Select blinds should offer an installation service because this is complicated.

Date of experience: July 16, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Natalia,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador

Texas
2 reviews
0 helpful votes
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Very good product.
July 26, 2024
Updated review

The website was easy to navigate. The customer service rep was friendly and helped me to find the right information on the webpage from which I could place the order. We have installed the shades and I plan to order more. The quality is very good.

Date of experience: July 16, 2024

Website is easy to use, and your video is instructive
June 23, 2024
Previous review

Website is easy to use, and your video is instructive.

Date of experience: June 13, 2024
Kansas
1 review
0 helpful votes
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Poor Customer Satisfaction
July 25, 2024

There are a few issues with SelectBlinds, but the main one is receiving your order with a broken piece inside the box. I notified SelectBlinds of the broken part, within a couple of days of receiving the first part of the order. My customer is withholding payment until I complete the installation. Here it is two weeks later, and I still don't have the replacement part. This part could have been put in a padded mailer and sent to me promptly, but I keep getting the runaround every time I contact them. They will not answer the phone, they make you handle everything via text message. They keep telling me that it is being sent, but I still haven't seen the part. Worst customer service I have ever seen. I would not order from them again.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Charles,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

North Carolina
1 review
0 helpful votes
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Still waiting
July 25, 2024

Blinds shipped from China. Arrived in US on July 5th. Still waiting to receive them. No updates.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Kelly,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Montana
1 review
0 helpful votes
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Wonderful service!
July 25, 2024

I ordered 11 cellular shades on behalf of my church. Customer service from start to finish was exceptional. The shades are hung, and look beautiful!

Date of experience: July 15, 2024
New York
1 review
0 helpful votes
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Select blinds review
July 25, 2024

Solid all around…. But took longer than hoped for to get the blinds, however

Date of experience: July 15, 2024
North Carolina
1 review
0 helpful votes
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Slipping blinds
July 25, 2024

My no drill Roman shades are all slipping down. I have 5 and they all do the same thing. I'm going to have to buy some brackets to keep them from falling down. When I called for help, they told me to use shims. Well, that wasn't in the directions so I didn't know what they were and threw them away. I don't think they would have helped that much. The plastic that covers the part that pushes into the wall to secure is too flimsy. I'm very disappointed with them. My levelor blinds on my other 3 windows are great.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Andi,

We appreciate your honest feedback about your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Massachusetts
1 review
0 helpful votes
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Blackout Shades work
July 25, 2024
Updated review

We have been using Select Blinds for over 6 years and have been very satisfied with the shades. The last order was for Blackout shades, and they work so well, not only do they block the sun but they keep the room cooler. The order was delivered on time and correct

Date of experience: July 15, 2024

Great Blackout Blinds
July 20, 2023
Previous review

Such a good experience with the blinds, that we have order black out shades for 4 (four) French doors in our house.

Date of experience: July 20, 2023
Montana
1 review
0 helpful votes
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Very disappointed
July 25, 2024

I am extremely disappointed in the quality, color, and look of the blinds. Not only did they take weeks longer to arrive than advertised, when they did arrive the material feels cheap and the color is not even remotely similar to what is shown. The fabric type is not shown anywhere in the description of the blinds and the color is about 10 shades darker than expected. I needed the blinds quickly and didn't have time to go through the process of ordering swatches. Do not buy without testing out the color and material beforehand. I absolutely would not recommend.

Date of experience: July 15, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Lindsey,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you, and have a great day!
– Brian, SelectBlinds Brand Ambassador