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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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Fast delivery and great guarantee...talked with customer service at the beginning to make sure I was measuring french door correctly, very helpful
I received a custom shade that arrived in a timely manner. It was easy to install, and it looks and works great. Highly recommend!
The three shades were made with high quality materials and the fit and finish was perfect.
In the first order a crucial part (bracket that holds the motor in place) on one of the blinds was missing -- the shade will not work without it. After contacting SB, they initially sent the wrong brackets to replace the one missing. They sent install brackets to hold the shade on the wall and after many failed attempts to contact the sales dept. and get help ordering the correct part on the shade, I finally talked with a long-suffering sales person who understood what piece was missing and a totally new shade had to be constructed and sent -- they couldn't send the missing part. Another 2 weeks of waiting to finally get the shade when a part would have been ample to fix the old one. We finally got the shades up and running and we love them. But we feel that more quality control should have been exercised on such a critical operational shade part.
Look great, easy to install. We had great customer service ordering.
Product arrived on time and in good condition. One of the items did not fit so I contacted the customer service and got it replaced thanks to the insurance I bought.
The shopping and delivery met expectations. However, the overall product is not of high quality. The blinds feel like paper and look cheap.
The blind looks great and was easy to install. The measurements were perfect.
Excellent customer service to get a new blind. An old one broke and the process was simple
Called customer service. He was very helpful! We received the blinds well before the expected date which is wonderful.
My two cons:
1) While it was fairly easy to install---it was only once I figured it out. It did take some figuring out to make sure the brackets were at the same points. (there was a bump on our window that I didn't account for so while it looked even it wasn't and the blind wouldn't fit in). Also I didn't think the instructions were particularly helpful. I had to google videos, which still missed a way to assure the brackets were in a good place, but still helped me to figure out my issue.
2) I had used a blind place that came into our home and measured and installed. They were extremely expensive so I didn't want to use them again. These blinds I would say are slightly lower quality (although I don't know if I would have noticed had I not bought the other ones). The main issue is that when I push the blinds up or down, you have to be conscious to make sure that that stay level. Otherwise they can be uneven/lopsided, where the blinds I bought I can just pull down and they stay level.
Pros:
1) a lot quicker than the other place I used
2) easy to install
3) The cost
4) Customer services. I had a question. He was very helpful and made sure I had the best price.
The product was cut correctly to measures provided and the product itself is very sturdy and should last a long time. It arrived within 10 days and was easy to assemble.
Ordering and shipping was in timely manner. Love the new shades.
Fast receipt of large order. Will see type of guality. Seems to be good. Unfortunately, received on blind with missing end cap and have yet to receive it. Otherwiise, happy with honeycomb blinds
Select blinds made it so easy to pick, measure, & ensure our blinds would fit each and every window! I love that they are made to order and have so many different styles to choose from!
10/10 recommend and will be ordering more once we finish pairing our other rooms!
Very easy to order online! Very reasonable prices and my blinds arrived quickly and on time. Great quality! I'm very happy with them.
Website is easy to order from. Blinds are nice. Installation instructions were not good.
Easy website, hope installation is just as easy.
The website is easy to use, the quality is good. The sad experience was the shipping company and how damaged the box arrived. One of the ends of the box was torn and smudged so the cloth of the blind was torn.
Easiest web page interaction design! Kudos to your team!
The shades were easy to install. One thing that was different compared to the pleated shades I bought 18 months ago for my sliding glass doors was that there was no option to get extenders. I didn't need extenders in this case, but I did not see the option in the order and I was curious as to what changed. These shades work with a fingertip touch up and down whereas on my sliding glass doors, I need to press a button and hold it down to lower and raise the shades.
The website is extensive allowing purchase decisions to be made accurately. Easy to navigate. Samples were helpful.
I will be installing them in my new home. Waiting on home to be completed.
The quality of assembly of the blinds that I received was poor, one was not assembled correctly, and the second one the motor did not work. The quality of the blinds is poor, for what they cost
Hi Julian,
We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Melody,
We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.
Thank you!
– Brian, SelectBlinds Brand Ambassador