business logo of SelectBlinds

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+114
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey star
grey star
grey star
grey star
grey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,722
This company responds to reviews on average within 1 day

Instant Feedback

75,249 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Marilyn T.
Unfollow Marilyn T.
Share Review
Report Review

Beautiful and easy to install
August 8, 2024

Fast delivery and great guarantee...talked with customer service at the beginning to make sure I was measuring french door correctly, very helpful

Date of experience: July 29, 2024
Rhode Island
1 review
0 helpful votes
Follow Amy J.
Unfollow Amy J.
Share Review
Report Review

Great shade
August 8, 2024

I received a custom shade that arrived in a timely manner. It was easy to install, and it looks and works great. Highly recommend!

Date of experience: July 29, 2024
New York
1 review
0 helpful votes
Follow Jeff S.
Unfollow Jeff S.
Share Review
Report Review

Kitchen Renovations
August 8, 2024

The three shades were made with high quality materials and the fit and finish was perfect.

Date of experience: July 29, 2024
Tennessee
1 review
0 helpful votes
Follow CJ H.
Unfollow CJ H.
Share Review
Report Review

Quality Control Somewhat Lacking
August 8, 2024

In the first order a crucial part (bracket that holds the motor in place) on one of the blinds was missing -- the shade will not work without it. After contacting SB, they initially sent the wrong brackets to replace the one missing. They sent install brackets to hold the shade on the wall and after many failed attempts to contact the sales dept. and get help ordering the correct part on the shade, I finally talked with a long-suffering sales person who understood what piece was missing and a totally new shade had to be constructed and sent -- they couldn't send the missing part. Another 2 weeks of waiting to finally get the shade when a part would have been ample to fix the old one. We finally got the shades up and running and we love them. But we feel that more quality control should have been exercised on such a critical operational shade part.

Date of experience: July 29, 2024
Oregon
1 review
0 helpful votes
Follow Rebekah O.
Unfollow Rebekah O.
Share Review
Report Review

Blinds are just what we wanted
August 7, 2024

Look great, easy to install. We had great customer service ordering.

Date of experience: July 28, 2024
Hong Kong
1 review
0 helpful votes
Follow M R.
Unfollow M R.
Share Review
Report Review

Overall Good Experience
August 7, 2024

Product arrived on time and in good condition. One of the items did not fit so I contacted the customer service and got it replaced thanks to the insurance I bought.

Date of experience: July 28, 2024
Michigan
1 review
0 helpful votes
Follow Melody X.
Unfollow Melody X.
Share Review
Report Review

Feel & Look Cheap
August 7, 2024

The shopping and delivery met expectations. However, the overall product is not of high quality. The blinds feel like paper and look cheap.

Date of experience: July 28, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Melody,

We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!

– Brian, SelectBlinds Brand Ambassador

Maine
1 review
0 helpful votes
Follow Sandy X.
Unfollow Sandy X.
Share Review
Report Review

Just as described
August 7, 2024

The blind looks great and was easy to install. The measurements were perfect.

Date of experience: July 28, 2024
Florida
1 review
0 helpful votes
Follow Phill Q.
Unfollow Phill Q.
Share Review
Report Review

Great product, excellent service
August 7, 2024

Excellent customer service to get a new blind. An old one broke and the process was simple

Date of experience: July 28, 2024
District of Columbia
1 review
0 helpful votes
Follow Laura D.
Unfollow Laura D.
Share Review
Report Review

Called customer service. He was very helpful! We received the blinds well before the expected date which is wonderful.
My two cons:
1) While it was fairly easy to install---it was only once I figured it out. It did take some figuring out to make sure the brackets were at the same points. (there was a bump on our window that I didn't account for so while it looked even it wasn't and the blind wouldn't fit in). Also I didn't think the instructions were particularly helpful. I had to google videos, which still missed a way to assure the brackets were in a good place, but still helped me to figure out my issue.
2) I had used a blind place that came into our home and measured and installed. They were extremely expensive so I didn't want to use them again. These blinds I would say are slightly lower quality (although I don't know if I would have noticed had I not bought the other ones). The main issue is that when I push the blinds up or down, you have to be conscious to make sure that that stay level. Otherwise they can be uneven/lopsided, where the blinds I bought I can just pull down and they stay level.
Pros:
1) a lot quicker than the other place I used
2) easy to install
3) The cost
4) Customer services. I had a question. He was very helpful and made sure I had the best price.

Date of experience: July 28, 2024
New Jersey
1 review
0 helpful votes
Follow Patrick P.
Unfollow Patrick P.
Share Review
Report Review

Very satisfied
August 7, 2024

The product was cut correctly to measures provided and the product itself is very sturdy and should last a long time. It arrived within 10 days and was easy to assemble.

Date of experience: July 28, 2024
Iowa
1 review
0 helpful votes
Follow Terry X.
Unfollow Terry X.
Share Review
Report Review

New pull down shades for Bedrooms
August 7, 2024

Ordering and shipping was in timely manner. Love the new shades.

Date of experience: July 28, 2024
New York
1 review
0 helpful votes
Follow Kristina A.
Unfollow Kristina A.
Share Review
Report Review

Good guality
August 7, 2024

Fast receipt of large order. Will see type of guality. Seems to be good. Unfortunately, received on blind with missing end cap and have yet to receive it. Otherwiise, happy with honeycomb blinds

Date of experience: July 28, 2024
Florida
1 review
0 helpful votes
Follow Shelby U.
Unfollow Shelby U.
Share Review
Report Review

Select blinds made it so easy to pick, measure, & ensure our blinds would fit each and every window! I love that they are made to order and have so many different styles to choose from!

10/10 recommend and will be ordering more once we finish pairing our other rooms!

Date of experience: July 28, 2024
Illinois
1 review
0 helpful votes
Follow Jacqueline V.
Unfollow Jacqueline V.
Share Review
Report Review

Love my new blinds!
August 6, 2024

Very easy to order online! Very reasonable prices and my blinds arrived quickly and on time. Great quality! I'm very happy with them.

Date of experience: July 27, 2024
Idaho
1 review
0 helpful votes
Follow Steve E.
Unfollow Steve E.
Share Review
Report Review

Could Have Been A 5, But…
August 6, 2024
Updated review

Website is easy to order from. Blinds are nice. Installation instructions were not good.

Date of experience: July 27, 2024

Easy website, hope installation is just as easy
June 22, 2024
Previous review

Easy website, hope installation is just as easy.

Date of experience: June 12, 2024
Maryland
2 reviews
0 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

Awesome products decent prices
August 6, 2024
Updated review

The website is easy to use, the quality is good. The sad experience was the shipping company and how damaged the box arrived. One of the ends of the box was torn and smudged so the cloth of the blind was torn.

Date of experience: July 27, 2024

Easiest web page interaction design!
July 16, 2024
Previous review

Easiest web page interaction design! Kudos to your team!

Date of experience: July 6, 2024
New Jersey
1 review
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Share Review
Report Review

High quality pleated shades
August 6, 2024
Updated review

The shades were easy to install. One thing that was different compared to the pleated shades I bought 18 months ago for my sliding glass doors was that there was no option to get extenders. I didn't need extenders in this case, but I did not see the option in the order and I was curious as to what changed. These shades work with a fingertip touch up and down whereas on my sliding glass doors, I need to press a button and hold it down to lower and raise the shades.

Date of experience: July 27, 2024

The website is extensive allowing purchase decisions...
January 19, 2022
Previous review

The website is extensive allowing purchase decisions to be made accurately. Easy to navigate. Samples were helpful.

Date of experience: January 19, 2022
North Carolina
2 reviews
0 helpful votes
Follow Elisa B.
Unfollow Elisa B.
Share Review
Report Review

New home install
August 6, 2024

I will be installing them in my new home. Waiting on home to be completed.

Date of experience: July 27, 2024
Florida
1 review
0 helpful votes
Follow Julian R.
Unfollow Julian R.
Share Review
Report Review

Poor quality
August 6, 2024

The quality of assembly of the blinds that I received was poor, one was not assembled correctly, and the second one the motor did not work. The quality of the blinds is poor, for what they cost

Date of experience: July 27, 2024
Brian R. SelectBlinds Rep
over a year old

Hi Julian,

We appreciate your honest feedback about your Cellular Shades, and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!

– Brian, SelectBlinds Brand Ambassador