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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience was great and i had a very knowledgeable person who helped me. It was a long time ago now so i do not remember her name but i did send a review in the beginning and mentioned her.
Unfortunately they are not even out of the box because they will not be done until many repairs are done to my house following a catastrophic event that occurred across the street damaging my home.
Overall, measurements were true and delivery was timely. Quality of product materials is not what we had expected, hardware is poor grade and difficult to manage, and sash cord is plastic making for clumsy operation.
I felt that the quality for the price was very good. Sizing was accurate. Installation was easy and the finish is aesthetically pleasing.
I enter the wrong size and went back To change it, thinking I did change my mistake! Wrong-the incorrect size came! I cannot return them
Hi Beth,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Natasha, SelectBlinds Brand Ambassador
Very good service will order again
Customer service handled problem quickly
I had to have 2 sets of blinds replaced due to being sent wrong size and another was damaged in shipping.
This is the second time I used Select Blinds after outfitting all my upstairs windows a few weeks ago. The process was quick, the price is right, and the service is outstanding! I went with too down bottom up blinds in Giza Brown for the entire home and the are stunning. Also love not having cords and strings that get tied in knots!
The blind was just out of maintenance when the motor failed on our motorized blind. We were given a 60% discount and the blind was replaced in a reasonable amount of time.
I have found their selection of products and options to be expansive without being overwhelming.
I was very careful choosing blinds to go in our newly remodeled kitchen. I chose the style that allows the top down to see the sky and the bottom up to see our yard, plants and dog, but with additional privacy when wanted. They went up so easily, are well made and perfect!
Love it. First blinds I ordered where the measuring instructions where clear so my blind fits perfectly. I ordered the no bracket installation and it was very easy to install.
Reordered the primrose bamboo blinds for a second room based on the quality, price and timely delivery of my first order.
This is my second time ordering from the website, and I love it!
No issues with set up, and these were easy to install. I would purchase again.
The measuring guide was very helpful. The shades were just as described, beautiful and great quality.
Dawn was very helpful, helped with everything i needed, sent me samples out right away, had a problem with my roman shades and got me right over to customer service, still waiting on response from them
I ordered on line and (thought) I ordered "no drill" blinds. I selected that page on the main ordering page, assuming that each option would be FOR that option. I didn't know I had to then pick No blinds AGAIN before buying.
So, of course I got the wrong blinds. There is no option for any customer service but an 800 number that appears to be in the Philippines. They only had a scripted response, and never responded when they said they would. There is literally NO OTHER contact for Select Blinds, just that number and online customer service goes to the same place. There is NO contact available in the US or corporate. I'll NEVER use Select Blinds again and I've told my friends and family, as well as social media, my experience.
I'm stuck with the wrong blinds, they're essentially garbage now.
Thanks for nothing.
Hi Margaret,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you and have a great day!
– Natasha, SelectBlinds Brand Ambassador
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Ariel, SelectBlinds Brand Ambassador