SelectBlinds

I ordered from Select Blinds in 2018 that was all good too. This year I decided to update plus add two new blinds to my dining room. I ordered samples to ensure color matches. I measured, twice or three times. Input all the data on the website. Ordered what I wanted. When the blinds came in they were packed so well. Extra care was taken to the corners. All the pieces were there. No problems. Installed within 10 minutes. Color looks great, fit is excellent. Look around and you'll be back to order from Select Blinds, after looking at other places. Happy customer right here.

I received my customized Adjustable Roman Door Shades in teal color. It was packaged well when I received it in the mail. I am incredibly impressed with the quality of the shades. I will come back and shop for more shades.

Now that I've received my blinds and had the "pleasurable" customer service experience, revisiting my review seems appropriate.

The installation was very easy and they look great.

The dimensions of all of the blinds were 1/8 too large and only fit when the end caps were removed.

I try to contact customer service about this and it was a disaster. First you cannot call them, you receive a text. The representatives are all oversees and clearly are handling multiple issues at the same time. It took 2 hours and 45 minutes to handle my case and the person closed my ticket before it was resolved.

Another rep opened a new ticket and asked me to send all of the information I had to send to open my original ticket again.

At that point I decided it is easier to live with what I have and the go through a different company next time I need blinds. They definitely lost a customer.

Very easy to order. Love that they are aluminum. The color matches my bay window blinds perfectly. Wish they had a easier way to lock in and take down on the inside mount styles. Not much room to maneuver put up/take down function inside the frame.

I was very impressed with the communication with the company throughout the ordering and shipping process. I was pleasantly surprised with the quality of the blinds ordered. The price was very good and all the hardware came complete with the order. I was so happy that I have since recommended Select blinds to my nieghbor and Mom who is looking to replace existing window treatements.

Will definitely order again!

I bought a newly built home and so I needed to order blinds for every window. I was nervous to place such a large order but I have been nothing but happy with all the blinds. They look amazing, were easy to install, each one fit, and were all delivered quickly.

I have ordered fabric shades twice before, was very pleased with them. This time the product seems changed. The shades will not clip in, despite being level and aligned properly. I need to return the, as they are just hanging on the top part and hang at an angle and will come down when trying to lower them why did you change a perfectly good system? I'd it ain't broke, don't fix it. If I can't return them will have to nail or glue them up somehow. Please call me.

I received my order but 3 of the brackets for my Roman shades wouldn't hold the shade properly. I called immediately and the person I spoke with said they would mail me 3 brackets. 3 days later I got an email that said I needed to provide photos of the defective brackets and then it would be decided if I could get the additional brackets. I had already thrown the brackets away and trash day had come and gone. I was able to find one bracket and sent a photo but still have not heard from select blinds about the brackets or received any replacements. That was 12/20/24 and it's 1/6/25 today. My purchase was over $1500 so this seems like very poor customer service.

The end cap on the rail had popped off in shipping due to the rod not being long enough to fit through both end caps. It took me two hours to disassemble, adjust and reattach the end caps because there was barely enough rod for the locking ring to grab on to( about 1/32") Hopefully, it won't fall out during use.

How are you going to send shades without the headrail? And the customer service is horrible. I didn't even realize that it was not there. I thought I was trying to install it improperly, and even when I called customer service and told them the problem, they had no idea what the problem was. This is the worst experience I've ever had with a company. Then, they wanted me to pay for the headrails to be expedited to me instead of the regular shipment. And then they would not accept the return. I didn't want to wait any longer for the shades. I've waited long enough; the mistake was on your end, not mine. DO NOT ORDER FROM THIS COMPANY!

The quality, the coloring (gray) and the fit were perfect. We are very pleased with our order. We ordered 2 different sizes for the 2 windows and they both were excellent fits.
The only thing we have to figure out is the wand for the shorter window. We just need to make it shorter. Overall, we are very satisfied.

I originally bought select blinds when I built my house 10 years ago. Was needing a very special size and wanted them to match my existing blinds. Fast shipping, and blinds are perfect. Will definitely purchase from SelectBlinds again.

The installation process was pretty straight forward. However the plastic finger pull is a poor design with awkward ergonomics which thwarts pulling straight down. Also the blinds don't really glide effortlessly but are rather rough riding.
The best thing I can say is the ability to custom size is great at a good price point and they work.

There's a reason why these blinds are not pictured in fully raised position. Even though they are flat fold they are very pouffy when raised. Wrinkles and creases that won't steam out, and they raise unevenly. Every morning I have to readjust so they are level. Tension pulls unevenly on right side. $1,100 for two windows of sloppy shades.

I have purchased all of our window treatments from you. My largest order being back in 2013. Then a purchase in 2019. Now a purchase in 2024. We love our draperies and blinds. The only problem we had was that the plastic circles on the back of our Floral Roman Shades (sage), have been breaking throughout the years. We have had to replace just about all of them with strip ties. But the floral shades are just beautiful, and everyone compliments me on them. We are very happy with our purchases! The order we're placing now is a is a replacement for the TeaBerry Prism Shade - 3/8 in double cell translucent that we purchased in 2013. It ripped from the top.

This is a DIY project hence clear and easy to understand installation instructions, especially video tutorials are necessary. I had to spend a lot of time to read and understand the printed instructions that come with the blinds. Instructions are poorly explained and designed. SelectBlinds should provide step by step installation videos.