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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The blind itself seemed nice, but unfortunately it did not fit. I reached out to customer service, and they needed me to hold a measuring tape to the blind to show the size. I'm in the midst of moving and did not have time to do so. Therefore the blind is just sitting in the closet now since it does not fit. Too bad. It's likely my fault, I'm sure I measured incorrectly.
I have not had a chance to install them in my new place yet, so that is why I am not able to answer your questions. I will be happy to comment after installation. But you are not helping by sending me repeated messages asking about my experience every day or so!
This is our second order, we really love these blinds and the customer service has been awesome.
We have a long but narrow picture window in our living room. We have done curtains, but it being the place in the room for a couch, the curtains get in the way.
Finally bit the bullet and ordered a custom shade. ITS AMAZING and great quality. Will order from them again.
Ordered motorized blind, took three contacts to customer service before I got someone who agreed with me that a battery pack (which was not included in shipment) was needed to operate the blind. I am still waiting for battery pack to arrive.
Hi Ann,
Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.
– Natasha, SelectBlinds Brand Ambassador
The blinds I ordered came as advertised. They looked very nice, professionally built and packed very well for shipping. The installation instructions were easy to interpret and installation was a breeze.
I tried to place an order for 17 blinds... included the oops insurance... only to have the website delete the order and tell me to create a profile... I did, I reordered and things got mixed up in the process... apparently the oops insurance option wasn't selected the SECOND time around and the blinds were wrong when they showed up... well, 11 of them... doesn't make sense, but after talking with customer service, was only told all I could do is reorder, pay again! What a rip off... and crap service! Would NEVER recommend!
Hi Paul,
Thank you for sharing your feedback with us. We are continuously striving to enhance our customer experience. Please feel free to reach out to me directly at BrandAmbassador@selectblinds.com to discuss your concerns and explore potential solutions.
– Natasha, SelectBlinds Brand Ambassador
Absolutely terrible quality and even worse customer service. The blinds I received were bad quality, and despite multiple attempts to contact customer support, they have done nothing to resolve the issue.
Hi Suresh,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.
Thank you and have a great day!
– Natasha, SelectBlinds Brand Ambassador
We ordered woven wood shades and motorized roller shades on December 2nd. After multiple follow ups and 22 days later on Christmas Eve. We received our order the realize it was only a portion of our order. I reached back out and now they are saying it will be January 10th before the rest of our order will ship out. Who knows when we will receive the rest of our order. Moral of the story don't order unless you have months to wait on the shades.
Hi Adam,
Thank you for sharing your experience with us. We constantly strive to enhance our customer service. Please feel free to reach out to me directly at BrandAmbassador@selectblinds.com so that I can address your concerns. I appreciate your time and look forward to the opportunity to resolve any issues.
– Natasha, SelectBlinds Brand Ambassador
We have ordered four times for our new home. Each time has been a seamless experience and delivery has always been faster than expected. This, along with the quality, will keep us coming back for all our window coverings.
Order arrived a day before promised shipping date and was exactly as ordered
Perfect size on the measurements that I asked for it came just in time for the holidays and my wife loves it so we are good to go.
From ordering, selection, to delivery everything was flawless! 👌🏾 every time,
and Quality!
I purchased blinds that were confirmed as shipped within 2 weeks of purchase and am very pleased with the the quality and easy installation. I am very disappointed that it took almost 3 weeks to be delivered after that.
Hi Adam,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at BrandAmbassador@selectblinds.com so we can discuss how I can help make things right.
Thank you!
– Natasha, SelectBlinds Brand Ambassador
This was a Christmas gift and I am having trouble finding someone to install them. My husband and I can't lift them
The entire experience was very good. We made a mistake when we ordered and customer service fixed it before our shades went into production. The shades are exactly as shown on line and look beautiful. Highly recommend Select Blinds.
We have a sm residential construction business & frequently buy blinds from Select. Prices are very competitive & we have promptly received our order without errors or complications. Glad to do business with Select.
Blinds were easy to order and install. We are enjoying versatility of the Zebra blinds! Pleased with over all experience,Thx
But I wish it had an aside way to open the blinds. I should have read better on how to open the blinds. My blinds are behind a couch and very hard to open
I am so happy with my roman shade order and can't wait to order again. The fabric is beautiful, it installation was easy, and it arrived so quickly! Definitely worth the price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Abbie,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.
Thank you!
Ariel, SelectBlinds Brand Ambassador