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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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In the faq section your site says that you accept prepaid visa and Mastercard, and that if it is declined then I can contact customer service for a reason for the decline. When I contacted customer service I was told to use a normal debit card. I want to use the prepaid card I purchased specifically for the purpose of buying credits on your service.
I asked you to cancel my "free period" membership and was asked to provide details of my e-mail address, my bank card, and any references I had received when starting my membership. I had to provide the latter details twice and asked for confirmation that my short-term membership had now been cancelled. I received no such assurance/confirmation (so far) but was asked to rate the quality of service. What service? I'm still waiting for you to confirm my account is closed.
Very poor. Rejected my claim that the payment was not authorised by me.
My bank froze my card for two days because of you guys. It was flagged as suspect for fraud. I asked for compensation from you guys. Nothing. I was ignored. This was supposed to be private purchase that wouldn't let anyone in my small community know I was buying dating app subscription. Now my whole small town knows that I'm a lonely loser that has to use a dating service.
Cannot buy through PayPal. Webpage says it's PayPal, PayPal says its Segpay. Meanwhile I can't do anything.
L dont know what this site is for really if you are unable cant really do anything not able to load up photo cant emoji cant send message dont know what going on you get your photo pics remove for no reasons you get limit of wink or so you cant view your own profile you cant even save to the profile to know this is done so you can see yourelf you cant tell as far that wink flirt limit but you get message to say can send message but still you cant send message you dont know where how to find not catagoue or file or how to make contact connection company chat anything that you want to do you get same kind messages from women to tell you you get if there are non real women as ai or who are because their faces are known be off site just seems waste time money for charge they are for what service there no help there no guide there no where you can reverse back to return before hand anything just pure lack of all here even twice send for help on feed their help didnt give any further details that is just getting more confusion and frustrated what how does this site even ever exist work
She was very attentive and took care of what I was looking and asking for.
I was rebilled for a site that I cancelled immediately. What kind of scam are you running? Never again. It was a hassle to get my credit.
After I emailed to Segpay about my trouble, I also contacted with x-art support by email about the trouble. Then they also sent me an email saying they resetted my account. So now I can access the site again and my problem has been completely resolved. Thank you very much.
Responsibility is the accurate word to describe the service and professionalism offered by Segpay. Thank you so much.
Account and method didn't work people were rude unfortunately it promised too much but it never happened how it was described
Professional and straightforward service.
Answered my questions in a timely manner.
The customer service representative confirmed my payment and account should be active,but still unresolved.
No me resolvieron mi problema. No me puedo comunicar con ustedes
I entered the Page to see the trial and buy the subscription.
But when I checked my bank statement they made 3 charges And only 1 should have been made
An den Webmaster!
Diese Nachricht soll Ihnen helfen die Ansicht von Nutzern dieser Seite besser zu verstehen und eventuell zu überarbeiten.
Vorab die Unterseite Kontakte mit gewähltem Betreff „Feedback" und "Sonstiges" funktioniert nicht.
Egal welches Gerät oder Browser verwendet wird.
Scheint wohl beabsichtigt zu sein.
Nun zum eigentlichen Thema – „Feedback" an den Webmaster. Wir bitten um Weiterleitung!
A) Die vielen Nachrichten welche ich erhalte sind auch auf mein Profil hin begehrt zu antworten.
Also das ist Euer Verdienst in €. Deshalb möchte ich kostenlos die Antworten schreiben.
B) Es macht für mich keinen Sinn als Nutzer dieser Internetseite, wenn ich Nachrichten erhalte,
Aber deutlich im Profil das Wunschalter und Wohnort (nur Kontakte) möchte in unmittelbarere Nähe, so festgesetzt habe.
C) oft kann man sich nicht den Eindruck erwehren, dass die angeschriebenen Personen nicht selber geantwortet haben.
Viele Mädels aus dem Sexualgewerbe stammen.
Sogar darauf gezielt wird, möglichst viele hin und her Emails zu schicken. Das ist wohl Ihr Geschäftsmodell.
D) ob das ganze Konzept dieser Internetseite unter Umständen auch was für die Staatsanwaltschaft ist, wurde ja schon im Internet diskutiert
Oder Sie haben bereits schon diese Konflikte?
Zum Schluss noch ein Link das wir über Google gefunden haben:
https://flirtseiten-testsieger.com/flirtendenachbarn-com-abzocke/
Na jetzt bin ich aber gespannt, was Sie dazu sagen oder ignorieren.
The website has numerous prompts regarding re-activating my account, however I am told by Segpay that this is no longer possible. I was a 'platinum' member and simply creating another account means that I lose all my previous benefits.
Unfortunately both Visa and Mastercard rate transactions with your platform as sensitive and suspicious.
That using your platform to make a payment, results in providers cancelling cards automatically is a challenging lesson to learn.
This one even more so as I was travelled right after and doing so with out credit coverage was a life challenge.
I contacted Segpay by email (as whished in the confirmation of termination) since I can still access the site although my subscription has expired. Unfortunately the answer I got ("Upon checking here on our records, you can't access the site anymore since it is expired already dated xx/xx/2024. You need to sign up again for a new one.") proves that my point wasn't understood.
Good thing is: good ways to contact and fast reply.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members