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Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
Segpay Reviews Summary
The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.
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They were nice, reacted fast and in my favour which isn't usual these days. I appreciated it a lot!
Keine Lust mehr weil Ich sehr krank bin Bin nur noch im Krankenhaus habe eine Leberzirrhosen im Endstadium Mit freundlichen Grüßen Uwe Neumann
I didn't select the payment my card was charged for.
Ich habe über Paypal Kontaktgebühren geordert für den Account waehlmich im Internet, bezahlt und bekommen. Bei der dritten Bestellung wurde mir eine Gebühr von 300 € berechnet, die mir über Paypal nicht erneut zu Kontrolld und Freigabe angezeigt wurde. Ich möchte daher meinen Auftrag zu dieser Leistung widerrufen. Mit freundlichen Grüßen Hans Johannsen.
Suite à une demande d'annulation d'abonnement, le service client de mon appli m'a orienté vers Segpay pour procéder au désabonnement. Segpay a été très rapide pour me répondre et me rassurer sur le fait que je n'avais pas besoin de me désabonner et que je ne serais plus prélevé. Le problème est que mon abonnement a continué et j'ai tout de même été prélevé. Segpay m'a alors répondu que ça ne dépendait pas d'eux, qu'il fallait que je contacte une autre instance. Bref, je ne sais pas si on joue au ping pong avec moi ou si j'ai affaire à des personnes incompétentes...
Dans les 2 cas, je ne suis pas rassuré ni satisfait
No good there's always a problem to login message never figure out
Happy with the outcome of my issue, wanted a refund for a service I didn't use and got it.
After I told SEGPAY that I was on their website they couldn't find my account the name was guest and I was able to get access to the website and the account
I never signed up to any websites that SEGPAY are in charge of when I tokd them this they were more than happy to delete my account
Requested a cancellation of a subscription and was only on the line for about 3 minutes. Friendly customer service representative and quick response to my request.
Its terrible and waste of my time i will not tell my friends
Ur not invited to my party
Es war wie immer kein Problem,eine Mitgliedschadt zu kündigen. Keine 24h und ich habe meine Bestätigung über die Kündigung der Mitgliedschaft sowie die Bestätigung keiner weiteren Abbuchungen erhalten.
Ich bin bis jetzt mit dem service sehr zufrieden
I was very satisfied they helped me get my subscription cancelled and understanding as to why Not much i can really add wished i had more success
Each time I buy a subscription it's good for under 24 hours, then I get a set pay declined. Manhunt had me unblocked, it seemed as yiu 2, are not speaking, then I try to buy again and says purchase declined this happens daily, I'm sick of it
#CS*******
I've canceled my subscription last month, but I was still billed for this month. Can you please ensure that my subscription is canceled.
Accidentally subscribed to a premium subscription, no hassle they. Refunded, me straight away.Thank you veryAccidentally subscribed to a premium subscription, no hassle they. Refunded, me straight away. Thank you very much.
I request help to solve an issue, attend all the follow ups and provide, in time, he info that was requested me. At the end the answer from SegPay was that there where not able to find a solution to my request.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members