OMG the best website ever for brands as long as you get in their early! Early birds always get the worm as they say and it's so worth the wait when the parcel arrives through the door:-) can't stop shopping!
Real gem of a site. Visit to find great brands at great prices. As soon as you make your first purchase you'll find yourself visiting the site every day to look at the new and exclusive deals. Recommend this site.
Secretsales is always my first choice for shopping - they have everything and are always extremely competitive on price. Their delivery is quick and they always keep their promises, my experience has been fantastic!
I would recommend to all my friends and family!
Excellent range of sales. I buy most of my cosmetics, clothes, jewellery, shoes, homewares and some toys from secret sales. Their range is from budget to top designer. The customer services is excellent and the descriptions and images are very accurate. The delivery is with my favourite company and the item always arrives when expected. You get accurate e-mail updates of the progress of your order. I rarely go shopping since discovering secret sales!
Secret Sales is my favourite website to stock up on my favourite perfumes and beauty products.
I have also bought a number of designer handbags including Prada and Michael Kors.
Every time I had a fantastic experience and items were as described on the website.
Love the free delivery and loyalty points!
Thank you Secret Sales.
Utter rip off customer service is none existant they are email handlers at best, I returned my stuff ages ago still no refund and the nuggets on email are still searching to lean how to open the inbox, luckily it is school holidays and the kids will be off so us poor customers might get some answers as the kiddys can show the parents how to use the computer.
Ordered a bag from here, the same quality as the official site it would of came from, very happy only thing I will say is I ordered a black bag that was ment to be red inside but came black inside, loved it so kept it. Trustworthy site.
I love shopping on secret sales, amazing value on wonderful items! The only downside is that it does take a while for items to be delivered but I guess there has got to be a downside to huge reductions!
I love shopping onlione especially at secret sales as it is secure and safe, the most thing i like about it is I can get all the branded items at a low price which is worth it and saves me money. Also i like the fact that it delivers directly to my door without the purchase being damaged or anything
I have bought a number of things from Secretsales and found the quality of designer goods to be excellent as well as the fabulous prices. I would recommend Secretsales to anyone without a shadow of doubt. Goods arrive in perfect condition
A fantastic business offering only the best items and unbelievable prices. And to top it off the customer service is first class. The whole business setup from advertising, to purchasing to tracking orders and finally delivering the item(s) is absolutely flawless. Great work!
This is the worst company I've ever had to deal with. If I ran my business the way they run their business, I wouldn't have a business! They used to offer yearly delivery for £30 a year, but they cancelled it without notice. I had about 9 months to run to the end of term but they refused to refund me for the lost months. When you want to return an item it used to be that they emailed you a returns label free. Now, without notice again, they've stopped doing that. You now have to pay £3.95 for one, plus the cost (another £3.95) to return the item. So it's costing almost £8 to return an item. On top of that I've asked them to send me only 1 email a day instead of the 3 or 4 that I receive. Makes no difference, still receive 3-4 emails every day. That's it - I'm done with them!
I absoutely love SecretSales and it never fails to disappoint. Items are always sent out on time and are always as described. They have amazing brands to choose from at really good discounts so a deal is always to be had. I check it everyday!
I am not someone who can afford a £1,000 designer handbag or pair of shoes, but it's fun to look at them. I really can't recommend Secret Sales more highly (just wish I could win the lottery so I could get a Louis Vuitton bag for a lot less at Secret Sales than I could in Paris!)
Many thanks Gabrielle, we are pleased to hear this and look forward to you shopping with us again.
At last a company that not only has excellent products, good tracking and delivery system but Secretsales also has an extremely professional and friendly customer service department who do and say exactly what they say they are going to do.
A company to be recognised and recommended to all.
I have been using Secret Sales from the time I first saw it, and have never been disappointed... From the consistently top level brands to the great value prices, to the service and delivery, all is premium...
I thoroughly recommend you join the club.
I can't fault the service I have received from Secretsales. From the ease of navigating the site to the order arriving, it all faultless. Lots of great brand and great prices its almost difficult to stay away!
Many thanks Katrina, we are pleased to hear this and look forward to you shopping with us again.
Secret Sales have a worst delivery system. I have been waiting for my order for more than a month and still no clue when I am going to receive it. It has happened to me twice once I had cancel my order after waiting for a month.
Pros:
- Variety of products which changes daily
- Great savings on luxury items
- Efficient and reliable (and constantly updates you on your order status)
Cons:
- Delivery time
Also, sizes are limited, so you need to be quick otherwise your choices/options/sizes will be limited. Overall though, it's probably the best website for luxury sale items that I've used.
Many thanks N H, we are pleased to hear this and look forward to you shopping with us again.
This is a great company offering fab deals on designer products. Delivered direct to your door. The packaging is excellent so never any fear of damage. The sales team - especially Saajed & Omera are really lovely to deal with. Assuring you of any queries being dealt with immediately & they are! Great site.
Overview
Secret Sales has a rating of 3.4 stars from 630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Secret Sales most frequently mention customer service, great prices and high street. Secret Sales ranks 6th among Designer Clothes sites.
Secretsales has one very simple goal – to save you money every time you shop. Unlike traditional retailers secretsales launches new sales every single day of the week from hundreds of well-known brands, all at 30-70% off. This means that not only is there something new to shop every time you visit, but you’ll never pay full price for anything.
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- London, England
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Business History
As a flash sales website we launch new sales every day from hundreds of brands you know and trust. Every sale lasts for 4 days and has discounts of between 30- 70% off, giving you what you want for less.
Top tips for shopping at secretsales
Our sales run for a limited time only so you need to be quick to get the best deals. Visit secretsales every day to ensure you don’t miss out and open our daily sales emails to see what’s new.
In order to bring you such amazing discounts we only place an order with our brands once a sale has ended. This means it will typically take up to two weeks for your order to arrive. But with our products at such tempting prices, we think it’s worth the wait.
Look out for the speedy 3-5 day delivery symbol on specific sales if you want your goodies sooner.
Don’t forget - everything in our Outlet will be delivered within 3-5 days.
The team
Launched by two brothers – Nish and Sach Kukadia – six years ago, secretsales is now a thriving team of about 100 people based in Notting Hill, London. We’re as passionate about making our company a great place to work as we are about getting you the best possible products at the best possible price. Find out what goes on at SS HQ by following us on twitter and facebook.
Our investors
We have a passionate team of institutional investors including Doughty Hanson Technology Ventures, Pentech Ventures, Partech International and Connect Ventures. As members of our board they’re fully committed to growing secretsales and fully support the business in both a financial and advisory capacity.
Future Fifty
#FutureFifty programme
SecretSales has been chosen to be part of a new government-led initiative - TechCityUk’s #FutureFifty programme. This means we’ll be given additional support to keep growing and improving our website to make sure our customers have the best possible shopping experience.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Many thanks NICK, we are pleased to hear this and look forward to you shopping with us again