Clive B.

This is the worst company I've ever had to deal with. If I ran my business the way they run their business, I wouldn't have a business! They used to offer yearly delivery for £30 a year, but they cancelled it without notice. I had about 9 months to run to the end of term but they refused to refund me for the lost months. When you want to return an item it used to be that they emailed you a returns label free. Now, without notice again, they've stopped doing that. You now have to pay £3.95 for one, plus the cost (another £3.95) to return the item. So it's costing almost £8 to return an item. On top of that I've asked them to send me only 1 email a day instead of the 3 or 4 that I receive. Makes no difference, still receive 3-4 emails every day. That's it - I'm done with them!