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SeatWave Reviews Summary
SeatWave has a rating of 1.1 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatWave most frequently mention customer service, face value and rugby tickets. SeatWave ranks 353rd among Tickets sites.
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Must say I got tickets to see a sold out Rugby match in Italy using seatwave and thought it was a lifesaver, just paid online and got an instant barcode ticket for me to print off at home. Got into the game no problem and would use them again without hesitation.
I used this site once to buy some concert tickets. They do sell directly some genuine tickets but they also act as a "respectable" looking front for ticket touts. I'd say don't anywhere near them. They do not show the ticket face value on resold tickets giving free reign for the seller to dupe the buyer; a crook's charter.
Well bought and am trying to sell on this site. It all sounds good but I overpaid for the concerts I bought for and I am noticing they do not actively seem to market their sellers tickets like other sites.
Decent interface masks an absolutely miserable company, where the only people who come out of any transaction happy are seatwave. If you're looking to buy tickets, you'll see that any reasonably priced tickets are almost non-existent, whereas if you're a legitimate ticket seller just looking to offload some extra tickets you don't need, you'll have to charge a ridiculous overhead to make the face price back (because of seatwave's fees). Stick to eBay!
WARNING - DO NOT USE I'll keep things short and sweet! Do not use this company! I ordered V tickets, it's one day to the event and they've not even been sent. Customer services contradict themselves, and that's when you get someone who speaks good english. I've spent £15 in call fees and have sent nurmerous emails. I'm now being told that they'll come Saturday before 9am! The concert starts at 12pm! Leaving me no time to travel EVEN if they do arrive! Please don't waste your money! Ticket touts would have been a better option in hindsight!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members