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So I ordered a festival ticket 7 days before the event, all seemed fine this was an e- ticket. You have to wait for the seller to upload the ticket before you can download it. So it got to Tuesday and still no upload. I rang them (which cost me £8.63 for 9mins of calling time) to which they told me the ticket was no longer available and they are sorry and they are reallocation me a ticket... 4 hours later they told me they had found another ticket. So I was happy and thought hmmm maybe just a bad seller... so it's been another day now. Getting really close to the date and the new seller has not uploaded the ticket yet. Is there an email mail that they respond to because I can only find a really expensive tariff to call. Im not happy with lack of communication.
asked by EMMA S. on 9/21/16
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Hello I ordered tickets to Kevin Hart, they said they were delived and signed for??? I never got them and the show is tonight if i have been sent tickets - are they definately 100% legit no questions - even if i know people who baught through the actual website and tehir tick Is there actually a phone number for this company and how after I have sold tickets, concerts been an gone do I have to wait 10/14 days to have my money - seatwave are the only ones making a lot of money out of people selling or buying, sellers& buyers doing all the work and they have a cheek to charge an admin fee for what exactly I sold tickets and apparently somebody else got the credit..I didn't receive the money on my account! Seatwave keeps sending me the same email again and again telling me that my money went onto somebody else's account?! What good is that to me?? Is there a phone number where I can actually TALK with somebody from Seatwave? Hi, I just purchased tickets. how long will it be till the seller uploads them? Can someone tell me something about seatwave. I bought my tickets for Justin Bieber concert and it´s in 2 weeks. I´m so affraid that I will not get my tickets. So can you tell me have I lost my tickets or will I get them next week or so? No ticket no responde Paid for ticket to Bayonce concert in Dublin two weeks ago, supose to get E ticket but never got it. Today is the concert, 5 hours left and still didn't get it, no responde thru help deck, can't reach customer sevice on the phone. I recently bought 3 tickets from seatwave via paypal. I got a conformation email of the paypal receipt but the server seemed to crash half way and the website hasnt seem to registered the purchase, have I been scammed? do i need to re-purchase the tickets? HELP!! I have ordered and paid for Patti smith tickets - 31/10/15. Having read the very negative reviews, am starting to panic.... can you confirm that we will receive the tickets and that they are from a reliable source. And that we will not be turned away from the venue, as so many others appear to have been.

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