SeatGeek

I bought 2 tickets for a comedy show in Chicago and upon arriving the tickets are invalid at the door. Seeking more help at the box office it turns out they were sold multiple times in the seatgeek app so they were never even mine to begin with. $180 spent for tickets that were sold multiple times. Awful app and service. Do not use.

I purchased two tickets to the Charlotte Hornets v Milwaukee Bucks game. After reading the negative reviews I grew unsettled, thinking my tickets were bogus, lacking validity. I contacted SeatGeek customer service with my concern only to find my representative (Andrew) to be responsive, gracious, and he guaranteed that my entrance into the game would be seamless. He was right. We had great seats and a wonderful time. I'm sorry that everyone is having a difficult time with SeatGeek but I had a fabulous experience.

Hey just want to give a heads up Seat Geek is a rip off. If anything happens to your event they will not stand behind their sale of the ticket. If it's moved to a date you can't make … it's your tuff luck … Avoid them at all cost

I've bought from Seat Geek before and never had a problem. This time I bought 2 tickets in the upper balcony and paid close to $300 for them only to find out AFTER that they were obstructed view seats! I can't even get a refund! They were third party sent to Ticketmaster and I was told only the original buyer could get a refund. He's got my money now and I'll never be able to find him. This should have been posted on the site. That they were obstructed view seats. Now I won't be able to see anything and if I don't go, I'm out $300 and a concert I've been waiting to see. I hope the seller (name Kane) is very happy... Karma my friend, Karma.

Run away from this company run! They are the absolute worst. Paid for my tickets 18 months ago still don't have them or any idea when I will see my tickets. Zero customer service. The event has been rescheduled 4 times now! The venue has changed as well as the line up. The official ticket distributor for this venue has allowed refunds multiple times but not seatgeek. Stay Away! Will NEVER order anything from them again.

Designed to trick you into buying tickets before telling you about 65 percent service fees. I have reported them to the fraud department at my credit card. They have no ethics, conscience or integrity. Don't make the mistake I did.

This is a rip off. The tickets offered and clicked on for purchase were not what I got. I immediately reached out, but they WILL NOT refund. All sales final- even if it's not what you order! I spent an hour, trying to remain calm, not be a pain. But, ALL SALES FINAL! It's not worth the risk. I got better tickets for a better price on a different site. No problem, so there were available choices. DONT DO IT! 26 dollar transaction fee for each ticket too!

If I could, I'd rate SeatGeek with Zero rating. I tried to use them this week three times for the same show and ultimately ended up using StubHub for the same seats because they continually sent back an 'unable to process' ticket after collecting my payment. They claim they will be reimbursing the amounts which total $1000. The same tickets were validated through StubHub/Ticketmaster. It will take additional work to follow up with SeatGeek to make sure I receive reimbursement. Total unnecessary headache. I never write reviews but want to make sure others don't fall into the same trap. I'll write a follow up if I receive reimbursement

I bought tickets for a concert on the SeatGeek website and felt comfortable under the premise that these were going to be refundable up to three days before the show date. I tried to reach somebody there a few months before the show date to cancel and there is no one available, except for a robot to write to you. In addition, they make it very clear that none of their tickets are refundable. They are only possibly exchangeable for other tickets if to be exchanged within a one year. Otherwise you lose your money. This is deceitful since you are immediately shown a returnable ticket icon when initially booking. Returnable is there a play on words, which is meant to mean exchangeable, but not refundable.
Be warned that this ticket site is a sham.

I purchased tickets last year and resold them to seatgeek, it's now 2022 and I haven't received my money. Horrible experience, will never purchase from them again. I've called multiple times and spoke to representatives and they first told me your bank is not allowing the refund to come in which was a complete lie due to me contacting my bank. I've also asked to send me a check for the amount owed which is $180, for a huge company with a lot of money I can't believe they wound refund me the money that is rightfully mine. Please go elsewhere to purchase tickets.

RATM cancelled their tour on October 4th of this year. No refund was issued so after a couple weeks I contacted SeatGeek. I explained that the debit card used to make the purchase was no longer active but the checking account associated to that card is still active. They claim they attempted to process the refund but it was denied. I contacted my bank who looked into it and said no such attempts were made. After several attempts to move the process forward I realized I was getting run in circles. Finally after several attempts and providing all of the information requested they claimed they would refund the purchase and send it to my PayPal account by December 21st. Well, it's December 21st and still no refund. At this point I most likely will have to take legal action. They are deceptive. They talk in circles. They claim they are escalating things to other departments but don't. They are literally stealing money from hard working people. Avoid them at all costs.